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Real reviews, from customers like you

Appliance Shop reviews

Below are verified Appliance Shop customers reviewing the products and services they’ve received from the company.

Appliance Shop
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Reviews of Appliance Shop

  • Overall

    of 231 respondents

    would buy again from Appliance Shop

  • Delivery

    of 219 respondents

    on time and in good order

  • Customer service

    of 87 respondents

    said enquiries handled effectively

237 reviews in the past 12 months

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Sheila

Manchester
Called to see if they had the oven I wanted - Neff slide and hide. The6 had one on show, at a discount. As I was having my kitchen fitted - plus most places saying it would be 6/8 weeks for delivery I ordered this straight away. It was delivered the very next day, when they said. Great customer service.
Confirmed purchase:
November 11, 2021

December 5, 2021
Sarah
Appliance Shop

Thank you for taking the time to review your new appliance and leave your feedback. I am delighted you are happy with your new Neff B4ACM5HH0B slide and oven oven and that you would use us again - it's great to hear you had an excellent experience with us. If you have a spare 5 minutes would you be able to pop a review onto our Trust Pilot page? If so please follow the link below. https://uk.trustpilot.com/review/applianceshop.co.uk If we can help with any other appliance purchases please let us know and we will be happy to help.

December 8, 2021

Irene

MorecambeRetired
Good service and friendly staff.
Confirmed purchase:
November 9, 2021

November 23, 2021

Theresa

Westruther GordonBusy mum or dad
I'd called the store to make a stock enquiry about a different make/model, they didn't have this in stock but recommended the Bloomberg. I'd never heard of the brand, I looked up the dishwasher on the Which? website and was delighted to find it was a best buy so called the store back to place the order. All staff I spoke to were very helpful. The dishwasher was delivered quickly and there were no problems with delivery.
Confirmed purchase:
November 10, 2021

December 8, 2021

Richard

LancasterFrequent user
Very friendly helpful staff
Confirmed purchase:
November 9, 2021

November 27, 2021
Sarah
Appliance Shop

Thank you for taking the time to rate and leave your feedback for your new kitchen appliance. If you have a spare 5 minutes, would you be able to pop a review onto our Trust Pilot page? If so please follow the link below - https://www.trustpilot.com/review/applianceshop.co.uk If we can help with anything else please let us know.

December 2, 2021

KAREN

HeyshamOccasional user
Wonderful, can not recommend highly enough. Keep up the good work and customer service, I shall certainly be using again.
Confirmed purchase:
November 8, 2021

November 23, 2021

Susan

GarstonRetired
Rang to enquire about delivery charges, as we live in Garston. Very pleased to find none! Looked on their website and chose the tumble dryer we wanted, we had been guided to choose one ' in stock'. Good range of in-stock ones. The one we wanted seemed to disappear frm the website, but the salesperson found it for us. She explained it could be delivered the following. The person who brought it rang when he was thirty mins away. We had previously had a text giving us a two hour window. Punctual and helpful. Would strongly recommend.
Confirmed purchase:
November 4, 2021

November 18, 2021
Sarah
Appliance Shop

Thank you for taking the time to rate your new appliance and leave your feedback on our experience. I'm delighted we were able to help and that you were happy with our service. If you have a spare 5 minutes, would you be able to pop a review onto our Trust Pilot page for others to see? If so please use the link below - https://www.trustpilot.com/review/applianceshop.co.uk If we can help with anything else appliance related please let us know and we ill be happy to help.

November 19, 2021

Mavis

Priest HuttonOld lady!!
Very pleasant help on the phone. However, now I know I should have visited personally as the size and positioning of the hobs heat are not what I would have chosen. I was too preoccupied with getting a hob to fit the place where the old one fitted!
Confirmed purchase:
November 2, 2021

November 30, 2021
Sarah
Appliance Shop

Thank you for taking the time to rate and leave your feedback for your new kitchen appliance. If you have a spare 5 minutes, would you be able to pop a review onto our Trust Pilot page? If so please follow the link below - https://www.trustpilot.com/review/applianceshop.co.uk If we can help with anything else please let us know.

December 2, 2021

Geraldine

MorecambeBusy mum or dad
Lovely team
Confirmed purchase:
November 2, 2021

November 30, 2021
Sarah
Appliance Shop

Thank you for taking the time to rate and leave your feedback for your new kitchen appliance. If you have a spare 5 minutes, would you be able to pop a review onto our Trust Pilot page? If so please follow the link below - https://www.trustpilot.com/review/applianceshop.co.uk If we can help with anything else please let us know.

December 2, 2021

Dean

Delivered next day after previous supplier let us down. Can't ask for better service than that!
Confirmed purchase:
November 3, 2021

November 17, 2021
Sarah
Appliance Shop

Thank you for taking the time to rate your new appliance and leave your feedback on your experience. I'm delighted we were able to help and that you were happy with our service. If you have a spare 5 minutes, would you be able to pop a review onto our Trust Pilot page for others to see? If so please use the link below - https://www.trustpilot.com/review/applianceshop.co.uk If we can help with anything else appliance related please let us know and we ill be happy to help.

November 19, 2021

Karen Seddon

LancasterImpartial thoughts and use
Knowledgeable staff and super quick availability
Confirmed purchase:
October 30, 2021

December 1, 2021
Sarah
Appliance Shop

Thank you for taking the time to rate and leave your feedback for your new kitchen appliance. If you have a spare 5 minutes, would you be able to pop a review onto our Trust Pilot page? If so please follow the link below - https://www.trustpilot.com/review/applianceshop.co.uk If we can help with anything else please let us know.

December 2, 2021

Steven

HuddersfieldBasic user
Was called to offer delivery earlier than expected as they were in the area. Great and accurate communication from start to finish. Thank you!
Confirmed purchase:
October 21, 2021

November 4, 2021
Sarah
Appliance Shop

Thank you for taking the time to review your new appliance. If you have a spare 5 minutes would you be able to pop a review onto our Trust Page? If so please use this link - https://www.trustpilot.com/review/applianceshop.co.uk If we can help with anything else please let us know.

November 5, 2021

John

LA3 3NXRetired
Had lots of goods from there always use them
Confirmed purchase:
October 22, 2021

November 23, 2021

Stephen

BedfordRetired
Two delays and freight firm had to be contacted twice
Confirmed purchase:
October 21, 2021

November 8, 2021
Sarah
Appliance Shop

Thank you for taking the time to review your new appliance. I am delighted to see you have rated the Siemens CM585AGS0B built in microwave 10 out of 10. I'm sorry you had issues with your delivery - I have passed your feedback onto our pallet company. If you have a spare 5 minutes would you be able to pop a review onto our Trust pilot page? If so please use the link below - https://www.trustpilot.com/review/applianceshop.co.uk If we can help with any other appliance purchases please let us know.

November 9, 2021

John

MorecambeBasic user
Bought lots of things from appliance shop washer, vacuum, oven, and freezer all with no hassle very pleasant staff perfect goods.
Confirmed purchase:
October 22, 2021

November 5, 2021
Sarah
Appliance Shop

Thank you for taking the time to review your new appliance. If you have a spare 5 minutes would you be able to pop a review onto our Trust Page? If so please use this link - https://www.trustpilot.com/review/applianceshop.co.uk If we can help with anything else please let us know.

November 5, 2021

Cheshire Husband

Cheshire
Excellent communication, I would definitely use this service again.
Confirmed purchase:
October 20, 2021

December 6, 2021
Sarah
Appliance Shop

Thank you for taking the time to review your new appliance and leave your feedback. I am delighted you are happy with your new Neff T27DA69N0 gas hob and that you would use us again - it's great to hear you had an excellent experience with us. If you have a spare 5 minutes would you be able to pop a review onto our Trust Pilot page? If so please follow the link below. https://uk.trustpilot.com/review/applianceshop.co.uk If we can help with any other appliance purchases please let us know and we will be happy to help.

December 8, 2021
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