Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    72%

    would buy again from Simply Electronics

  • Delivery

    52%

    on time and in good order

  • Customer service

    60%

    of enquiries handled effectively

511 reviews in the last 6 months

Paul, Swadlincote

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Really good except for the long delivery times. Wouldn't have minded if their website had said it would be 3 - 4 weeks for it to be delivered to me but when it says 5 days you can't help but be disappointed.

Purchased a mobile phone
from Simply Electronics on 08 Jun 2016

June, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

This is the second time I have bought products from Simply Electronics and I am really pleased with the service. I have recommended them to my family and friends.

Purchased a tablet PC
from Simply Electronics on 11 Jun 2016

Ron, Market Harborough

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Although Simply Electronics offer excellent prices they are let down by awful delivery results. Customer services did respond very quickly but item delivery progress could not be tracked until it arrived in the UK by which time it was already overdue!

Purchased a mobile phone
from Simply Electronics on 07 Jun 2016

Hannah, Chelmsford

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Good prices, long delivery time - also as from abroad, plugs come with a UK adapter.

Purchased a wearable technology
from Simply Electronics on 30 May 2016

Sergio , Maia, Portugal

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Slower than advertised Great prices Good packaging of products

Purchased a gadget
from Simply Electronics on 10 Jun 2016

Beresford, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

A UK 0800 No would be good in order to call direct to a customer service agent.

Purchased a lens
from Simply Electronics on 10 Jun 2016

Michael, Kirkcaldy

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Excellent products and price but poor after sales service.

Purchased a mobile phone
from Simply Electronics on 03 Jun 2016

Joan, Chatteris

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Brilliant

Purchased a tablet PC
from Simply Electronics on 05 Jun 2016

Stewart, Warwick England

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The experience was very thorough and professional but the understanding of the company been in the United Kingdom was not the case and was found out later was in Hong Kong which made communication is a little bit harder but that was overcome.

Purchased on
07 Jun 2016

Gordon, Eastbourne

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The had a delivery promise of within 10 working days it took 17. Overtime I made contact I got excuses although they were very quick to take your money, as while I was waiting the delivery time was going down as well as the price, I believe the last time I looked it was around £20 cheaper then when I placed my original order. I finally got a tracking number from them after asking although they said I would get one. The product was coming from France. Then the tracking said it was in Burgess Hill as the person rang on my door to deliver it so the tracking was not good. Overall I think that the prices look good but the service was disgusting just fobbing off emails saying this is not our normal standard. My answer to that is, give it to me at the lower price when you actually send it rather than taking the higher price and annoying customers by letting them watch the price go down and not having their product

Purchased a digital camera
from Simply Electronics on 28 May 2016

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

I am still awaiting my order. 10 days down the line.

Purchased on
10 Jun 2016

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Like so many other people I believed the delivery times posted on the Web site. They promised 4 to 10 days (Item showed as in stock). It is now one month later and still no product or tracking information. No details of the courier being used and my Simply Electronics account now shows no orders outstanding.....more than slightly concerning! Customer services issue stock emails and apologies but no detail or explanations. Whilst slightly cheaper than other sites you end up paying in other ways......would not recommend this retailer to anyone.

Purchased on
21 May 2016

Nicola, Camberley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Website easy to use - order received promptly. No issues.

Purchased a wearable technology
from Simply Electronics on 13 Jun 2016

bryan, wellingborough

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

probably the best price for canon lenses in the uk. you need to be patient because the postage is slow. because of the very good price i think its worth the wait.

Purchased a lens
from Simply Electronics on 09 Jun 2016

Patrick,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

5 Weeks for delivery is pretty poor

Purchased a mobile phone
from Simply Electronics on 27 May 2016

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