Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    82%

    would buy again from Simply Electronics

  • Delivery

    67%

    on time and in good order

  • Customer service

    68%

    of enquiries handled effectively

2001 reviews in the last 6 months

Eoin,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Unrealistic delivery times, they use a french company which is part of DPD which is a nightmare to deal with ! go straight to DPD if you have any problems they are great

Purchased on
30 Apr 2016

andrew, ManchesterA

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Product arrived later than expected but this was probably due to high demand for this item.

Purchased a gadget
from Simply Electronics on 24 Apr 2016

Theresa, Fleetwood

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Delivery was very protracted.

Purchased a digital camera
from Simply Electronics on 25 Apr 2016

Adrian, Tarxien, Malta

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I had previously ordered from Simply electronics. Prices are indeed very competitive. The only bad point which i could point out, if I may call it that, is that orders take some time to be dispatched - I don't know if this has anything to do with the fact that I live in Malta, though being in the EU, this shouldn't be a problem.

Purchased on
20 Apr 2016

Iver, Odense

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I found Simply Electronics on the web for few years ago. And first time I bought a 55-300mm Tele Zoom Lens, this was in a good prices and in the right quality. Since I have talked to many friends, there also looking for cheap and good equipment for their cameras, and I have each time recommended to visit www.simplyelectronics.net, to even compare or buy what they looking for. I only miss one thing, that's the way they ship from, in my case inside or outside EU, because from outside there can be added some taxes. They make this information during my first time I make business with Simply Electronics, but not here second time. And it's properly not the last time I visit their webshop and make business here.

Purchased a photography filter
from Simply Electronics on 15 Apr 2016

kevin, Sheffield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Sound

Purchased on
18 Apr 2016

António,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Cumpridores e fiáveis.

Purchased on
27 Mar 2016

Kurt,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

good fast dilivery. got here in good condition and has expected features.

Purchased on
14 Apr 2016

TREVOR, DUBLIN

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I ordered on 20th March, and it did not arrive until 24th April, despite the listing saying normally delivered in 5 working days. And there was some in stock when placing the order! I wanted to be one of the first to get the product, but it took over a month to arrive, by which time even Simply Electronics were advertising it at a cheaper price by then. NOT GOOD ENOUGH! I would not recommend Simply Electronics at all, due to this experience. I contacted customer services several times, but never got a straight answer as to when I could expect the product to arrive.

Purchased a mobile phone
from Simply Electronics on 20 Mar 2016

kevin,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Ordered the phone 6 weeks ago and still not received it, told it has been shipped contacted carrier they informed me that they haven't received it from Simply Electronic

Purchased on
26 Mar 2016

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

0 communication, over 4 x the stated delivery time. They had listed the item incorrectly on the website and when I accepted a replacement (which was not the product I bought!) I emailed to provide information, then called and had to call a second time to progress my order. Then there was 3 days of "order on priority" and 3 days of "item being packed" - I mean really how long does it take to put a box inside a box and put a label on it! Even after that I was supposed to be informed of the UK courrier tracking details when it entered the UK but I wasn't. NOT happy with www.simply-electronics.net

Purchased on
20 Mar 2016

Vesa, Finland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Easy and speedy

Purchased a digital camera
from Simply Electronics on 04 Apr 2016

Bernadette,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good

Purchased a mobile phone
from Simply Electronics on 07 Apr 2016

Matthew, Cheshire

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Shocking after sales service... the product is great but don't buy from these guys. Took 3 weeks for the product to arrive. Never kept up to date with the state of the order. Contacted them 3 or 4 times and was advised it would be sent out as soon as they could handle the order, they told me they had a huge back log of orders. I received a mail from the courier to say it was on its way not these guys. I was appalled by them and would not recommend them to my worst enemy.

Purchased a tablet PC
from Simply Electronics on 28 Mar 2016

Vi, London

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

First up, my phone took 21 days to be delivered. Calling customer service is a no go as you do not get and answer except to say their system was down day after day,which clearly is an excuse. They sent me the right phone but with accessories for the wrong region and trying to get it put right has been a nightmare. Customer services is equally bad, slow response and full of tactics. I am still awaiting the right accessories. I can't even charge my phone unless I am next to a USB source. I would ask for my money back but I can see that is going to be total DRAMA.

Purchased a mobile phone
from Simply Electronics on 20 Mar 2016

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