Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Appliances Direct

  • Delivery

    90%

    on time and in good order

  • Customer service

    79%

    of enquiries handled effectively

9756 reviews in the last 6 months

S, St Albans

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Simple, arrived a day early.

Purchased on
16 May 2016

John, chesterfield

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

very good, no complaints

Purchased on
16 May 2016

Denis, Linlithgow

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

I was given no fewer than four delivery dates - two from Appliances Direct and two from Knowhow. Communication was initially fine, but deteriorated when delivery was delayed. I initially thought the first text message from Knowhow was a scam as it didn't mention product name or order number and gave a delivery date ten days later than Appliances Direct's original date.

Purchased a cooker
from Appliances Direct on 16 May 2016

Glynn, Kent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

OK

Purchased on
16 May 2016

Robert, Bala

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No real issues other than I don't like some of the cross marketing and the attempt to get me to sign up to a 'paid for' discount scheme.

Purchased a dehumidifier
from Appliances Direct on 16 May 2016

SEAN, GREAT YARMOUTH

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

quick and painless

Purchased on
16 May 2016

Peter, Chester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems. Recommended.

Purchased a cooker hood
from Appliances Direct on 16 May 2016

Alison, Leeds

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Website easy to use. Got what I asked for and on time and I couldn't find the same product cheaper anywhere else. They do sell on Amazon but it's cheaper directly, even paying delivery and a card charge.

Purchased a dehumidifier
from Appliances Direct on 16 May 2016

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

My only concern is the issue identified above. I look forward to the company's response.

Purchased on
16 May 2016

colin, chester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

delivery was early, and the guys couldn't have been more helpful

Purchased a dishwasher
from Appliances Direct on 16 May 2016

Caroline, durham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

fast delivery

Purchased a hob
from Appliances Direct on 16 May 2016

Peter, Worcester

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Failed to take away the old fridge despite having been paid to do so

Purchased a fridge
from Appliances Direct on 16 May 2016

Danny, Sheff

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Overall apart from wrong unit bought which was exchanged Appliances direct at south normanton were very polite and helpful.

Purchased an air conditioning unit
from Appliances Direct on 16 May 2016

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Excellent

Purchased a fridge freezer
from Appliances Direct on 16 May 2016

lesley, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good service and quick delivery.

Purchased on
15 May 2016

Previous 1 3 4 5 6 7 8 9 10 11 651

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products