Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Appliances Direct

  • Delivery

    90%

    on time and in good order

  • Customer service

    79%

    of enquiries handled effectively

10547 reviews in the last 6 months

Charles, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Polite and helpful. Delivery was later than anticipated but the delivery men were most helpful.

Purchased a fridge freezer
from Appliances Direct on 21 Apr 2016

Sandra, Wigan

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

my experience with Appliances direct was excellent overall

Purchased on
21 Apr 2016

Mary, Dunstable

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent customer service. I had a query about plug type which customer services investigated and rang me back promptly.

Purchased a fridge freezer
from Appliances Direct on 21 Apr 2016

Hazel, Dumfries

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service

Purchased a dehumidifier
from Appliances Direct on 21 Apr 2016

Ross, Leicester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good knowledgeable staff and friendly with it. Overall an excellent buying experience.

Purchased on
21 Apr 2016

Henry, Swansea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All good and helpful.

Purchased a vacuum cleaner
from Appliances Direct on 21 Apr 2016

kathleen, Balderton Newark Notts

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

We've purchased two items now & we are very pleased with the goods/ delivery & price.

Purchased on
21 Apr 2016

Taylor, St Andrews

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good price and good communication re delivery date and time.

Purchased a vacuum cleaner
from Appliances Direct on 21 Apr 2016

Maria, croydon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Booked online and the halogen oven was delivered within 3 days. Excellent service

Purchased on
21 Apr 2016

Rebecca, Edgbaston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Stayed in contact with me as Roomba delivery was a little delayed. Appreciated calls from staff, instead of an automated email.

Purchased a vacuum cleaner
from Appliances Direct on 21 Apr 2016

Elaine, Southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good.

Purchased a washing machine
from Appliances Direct on 21 Apr 2016

joe, cornwall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

appliances direct seem to be reputable and delivered when they said they would.

Purchased a vacuum cleaner
from Appliances Direct on 21 Apr 2016

VICTORY, Bognor Regis

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The company was good but the delivery the was late the delivery people pretty rude not apologise at all . The way they treated us not good !

Purchased a fridge freezer
from Appliances Direct on 21 Apr 2016

Roger, Swindon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quick service!

Purchased a cooker hood
from Appliances Direct on 21 Apr 2016

Linda , Wakefield

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Very efficient and helpful. First sink received was damaged (should have been quality checked at CDA) replacement was ok and checked before we brought it home.

Purchased on
20 Apr 2016

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