Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Appliances Direct

  • Delivery

    90%

    on time and in good order

  • Customer service

    81%

    of enquiries handled effectively

8238 reviews in the last 6 months

Angela, Burntwood

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

From ordering online to delivery a great service from this company

Purchased an oven
from Appliances Direct on 13 Jul 2016

Julie, Derbyshir

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Competitive price, quick delivery

Purchased a dehumidifier
from Appliances Direct on 13 Jul 2016

Karl,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Efficient

Purchased a cooker hood
from Appliances Direct on 13 Jul 2016

Rachel, Durham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Collected from East Midlands depot. Helpful staff opened package to view before purchase.

Purchased on
13 Jul 2016

COLIN, Rutland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent

Purchased on
13 Jul 2016

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very happy customer. I can see why Which? recommend you highly.

Purchased on
13 Jul 2016

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good

Purchased a freezer
from Appliances Direct on 13 Jul 2016

S, Orpington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service from point of order to delivery

Purchased a fridge freezer
from Appliances Direct on 13 Jul 2016

Michael, Seaham

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Item had some cosmetic damage but did not affect the operation and in unseen area. Customer services offered a reduction on price . Satisfied !

Purchased a mini fridge and drinks cooler
from Appliances Direct on 13 Jul 2016

Anthony, York

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Excellent company to deal with

Purchased on
13 Jul 2016

Alma, Denbigh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very efficient.

Purchased on
12 Jul 2016

Vee, Leatherhead

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quick to order and get delivered. Post order sales call to offer insurance was a good idea and was very reassuring.

Purchased on
12 Jul 2016

JANE, GLASGOW

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

A +++

Purchased a fridge freezer
from Appliances Direct on 12 Jul 2016

Tanja, Oxford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good overall experience, but I would like to see the BTu for each appliance you sell, along with how much noise they make on the web site - you never know, people may just stretch themselves a bit more money-wise, to one they feel would do the job, not go for one of the cheapest.

Purchased on
12 Jul 2016

hudson, pontefract

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

delivered on time positioned exactly tidily with instructions

Purchased a freezer
from Appliances Direct on 12 Jul 2016

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