Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Appliances Direct

  • Delivery

    91%

    on time and in good order

  • Customer service

    82%

    of enquiries handled effectively

13689 reviews in the last 6 months

Dean, Blandford forum

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great

Purchased a fridge freezer
from Appliances Direct on 19 Feb 2017

Laura, Taunton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy purchase, came the next day.

Purchased a speaker
from Appliances Direct on 19 Feb 2017

Anne, Canterbury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Efficient, courteous advisor who delivered all that was promised. Great service and very competitive prices of goods.

Purchased a fridge freezer
from Appliances Direct on 19 Feb 2017

J, Wokingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Efficient

Purchased a dehumidifier
from Appliances Direct on 19 Feb 2017

Jeanine, Oxford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All good, no problems.

Purchased on
19 Feb 2017

Philippa, london

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

maybe the desktop site is different but i ordered this from my phone and the website was very misleading about collecting my old fridge and freezer. when i contacted customer services to clarify (which i shouldn't have needed to do if it was clear in the first place) and then rectify, they were very quick to get back to me, very polite, but exceedingly unhelpful. i would not use this company again. i was willing to pay to have them picked up but they told me it was too late to add that to my order. i'm not sure how it can be too late for something to be picked up. and when the drivers came here, they agreed with me.

Purchased a fridge
from Appliances Direct on 19 Feb 2017

J, Boston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivered in two working days.fantastic!drivers were friendly and helpful.happy with price paid and will use you again .ean

Purchased a cooker
from Appliances Direct on 19 Feb 2017

Gerry,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

friendly service

Purchased a dishwasher
from Appliances Direct on 18 Feb 2017

Irene, Plymouth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

So fast on delivery.Friendly courier.

Purchased on
17 Feb 2017

Alan, Leeds

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The product I bought is rubbish and a total waste of money. I'll throw it away

Purchased on
17 Feb 2017

Ian, Nottingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

delivered very quickly delivery men unpacked and checked all was ok. 10/10 brilliant service.

Purchased a tumble dryer
from Appliances Direct on 17 Feb 2017

Gemma, Ramsgate

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I made an enquiry about getting an extra shelf for the top oven but as yet no answer

Purchased on
17 Feb 2017

Len, Teddington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to order and delivery on time and when they said it would

Purchased a hob
from Appliances Direct on 17 Feb 2017

Jenni, Surrey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I had quite a wait from when I purchased until it was delivered but I was ok about this because they kept you informed from week to week

Purchased an oven
from Appliances Direct on 17 Feb 2017

Sally, Burbage

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great experience from website to delivery.

Purchased on
17 Feb 2017

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