Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Appliances Direct

  • Delivery

    90%

    on time and in good order

  • Customer service

    81%

    of enquiries handled effectively

8334 reviews in the last 6 months

Peter, Tamworth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Once again a seamless transaction ?

Purchased a speaker
from Appliances Direct on 11 Jul 2016

John, Peterhead

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent communication and fast delivery

Purchased on
11 Jul 2016

Shirley, Walsall West Midlands

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent, easy website to order from, would definatley recommend

Purchased on
11 Jul 2016

Angela, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service, arrived when expected, pleasant delivery man, all good.

Purchased a fan
from Appliances Direct on 11 Jul 2016

Lucy, Dorset

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service and delivery!

Purchased on
11 Jul 2016

ANDREW, Gloucester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I had a problem and Appliances Direct sorted it for me ASAP

Purchased a washing machine
from Appliances Direct on 11 Jul 2016

JACQUELINE, Witham Essex.

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I loved the way I was contacted by email every step of the way about delivery. Very good service will definitely shop there again.

Purchased a fridge
from Appliances Direct on 11 Jul 2016

L, Thornaby.

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Excellent!

Purchased on
11 Jul 2016

AJ, Southend on sea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good mobile system

Purchased on
11 Jul 2016

Richard, Nottinghamshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very helpful

Purchased an air conditioning unit
from Appliances Direct on 11 Jul 2016

Ann , nottm

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivery guys didnt open product or take rubbish away. product was not put in the room of our choice as stated on the website

Purchased on
10 Jul 2016

Laura, Kettlehill

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent transaction, efficient precise customer service with recommendations where required, delivery excellent old appliance taken away new one installed.

Purchased a dishwasher
from Appliances Direct on 10 Jul 2016

Steve, Romford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Did ask a question about the compass screen view but no reply as yet. Otherwise seems a great product so far.

Purchased on
10 Jul 2016

Denis, Rushden northants

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent transaction no problems at all.

Purchased a fridge
from Appliances Direct on 10 Jul 2016

Sheila, Norwich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I contacted Appliance Direct on a Friday as I had seen a washing machine I liked. The man I spoke to was very helpful and witty. We sorted the details and payment and was told delivery would be on the Monday. Was very impressed as most places could not deliver for at least a week.

Purchased a washing machine
from Appliances Direct on 10 Jul 2016

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