Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Appliances Direct

  • Delivery

    90%

    on time and in good order

  • Customer service

    79%

    of enquiries handled effectively

10511 reviews in the last 6 months

Tony, Huntingdon

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

DO NOT USE APPLIANCES DIRECT, they just cancel delivery without sufficient reason, very unhelpful and has cost me over £17 in phone calls trying to get the cooker I ordered delivered as promised, which didn't happen

Purchased on
22 Apr 2016

Alan, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The delivery was dead on time and the lads who did the work were polite and friendly.

Purchased on
22 Apr 2016

HALTHAM, Grays

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good service short wait for delivery. Connection arranged.

Purchased on
22 Apr 2016

Shai, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Friendly and informative service. Great price!

Purchased on
22 Apr 2016

emma, sheffield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

i have three items through appliance direct and this is the only item that we have had problems with. will always buy from appliance direct and quality always good

Purchased a washing machine
from Appliances Direct on 22 Apr 2016

Charles, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Polite and helpful. Delivery was later than anticipated but the delivery men were most helpful.

Purchased a fridge freezer
from Appliances Direct on 21 Apr 2016

Sandra, Wigan

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

my experience with Appliances direct was excellent overall

Purchased on
21 Apr 2016

Mary, Dunstable

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent customer service. I had a query about plug type which customer services investigated and rang me back promptly.

Purchased a fridge freezer
from Appliances Direct on 21 Apr 2016

Hazel, Dumfries

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service

Purchased a dehumidifier
from Appliances Direct on 21 Apr 2016

Ross, Leicester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good knowledgeable staff and friendly with it. Overall an excellent buying experience.

Purchased on
21 Apr 2016

Henry, Swansea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All good and helpful.

Purchased a vacuum cleaner
from Appliances Direct on 21 Apr 2016

kathleen, Balderton Newark Notts

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

We've purchased two items now & we are very pleased with the goods/ delivery & price.

Purchased on
21 Apr 2016

Taylor, St Andrews

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good price and good communication re delivery date and time.

Purchased a vacuum cleaner
from Appliances Direct on 21 Apr 2016

Maria, croydon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Booked online and the halogen oven was delivered within 3 days. Excellent service

Purchased on
21 Apr 2016

Rebecca, Edgbaston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Stayed in contact with me as Roomba delivery was a little delayed. Appreciated calls from staff, instead of an automated email.

Purchased a vacuum cleaner
from Appliances Direct on 21 Apr 2016

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