Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Appliances Direct

  • Delivery

    91%

    on time and in good order

  • Customer service

    82%

    of enquiries handled effectively

13729 reviews in the last 6 months

sandra, london

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

i did it all on line with no problems at all, thank you

Purchased a fan
from Appliances Direct on 17 Feb 2017

elda, wellington Somerset

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

bought -easy -and delivery excellent!!!

Purchased an oven
from Appliances Direct on 17 Feb 2017

Victoria, Harrogate

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Easy to find appliances online. The only problem I had was when I ordered my microwave there was no confirmation message to say the order had gone through. I had to wait for an email.

Purchased on
17 Feb 2017

Jean, Worcester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

From ordering to delivery the service provided was excellent

Purchased on
17 Feb 2017

Phill, Lisburn

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Great experience apart from paying for next day delivery and product arriving 4 days later.

Purchased a speaker
from Appliances Direct on 17 Feb 2017

Anne, Glasgow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great experience

Purchased an oven
from Appliances Direct on 17 Feb 2017

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The phone system is a nightmare. Pressing a ridiculous amount of buttons to get through to correct department. Spoke to someone who told me she could see my order and would be available to collect the next couple of days. It actually took a week and a half. This could have been the suppliers fault however.

Purchased on
17 Feb 2017

Amanda, windsor

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Helpful and reliable

Purchased a tumble dryer
from Appliances Direct on 17 Feb 2017

Zainab, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Lovely with a good cover insurance policy

Purchased on
17 Feb 2017

Sally, Blackburn

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy website, fabulous delivery with hour slot and tracking with DPD very happy :-)

Purchased a dehumidifier
from Appliances Direct on 16 Feb 2017

Alan, AIRDRIE

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

NOT HAD ANY EXPERIENCE TO SAY IT WAS QUICK TO ORDER AND PAYFOR AND GOT IT WHEN THAY SAID COST FOR DELIVERY WAS A BIT HIGH BECAUSE A STORE I WENT TO AFTER I HAD ORDERD COULD HAVE GOT IT FOR ME WITH NO DELIVERY COST SO I WILL LOOK AT THIS NEXT TIME I NEED ANYTHING

Purchased a fridge freezer
from Appliances Direct on 16 Feb 2017

Michael, Rhos-On-Sea, Colwyn Bay

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Better second time aound!!

Purchased a fridge freezer
from Appliances Direct on 16 Feb 2017

Andrew, Wimblington, Cambs

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to order and very quick delivery. I ordered on a Thursday evening and the item was delivered by 12.00 noon the following day

Purchased a dehumidifier
from Appliances Direct on 16 Feb 2017

Julian, Sandbach

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very fast and efficient service not to mention a good price.

Purchased on
16 Feb 2017

Scott, Montrose

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very satisfactory

Purchased a television
from Appliances Direct on 16 Feb 2017

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