Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    92%

    would buy again from Laptops Direct

  • Delivery

    91%

    on time and in good order

  • Customer service

    75%

    of enquiries handled effectively

2380 reviews in the last 6 months

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Your website is a little bit busy and hard to navigate. It feels too cheap and cheerful - like sports direct - for the products you sell.

Purchased a laptop
from Laptops Direct on 13 May 2016

Valerie, Cullompton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordered on the Friday and arrived on the Monday very good service

Purchased on
13 May 2016

Andrew, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The customer service was excellent. When one of my cameras was faulty they just sent out a replacement the next day without requiring me to send back all of the kit.

Purchased on
12 May 2016

david, irvine

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

great price for item and very speedy delivery would highly recommend

Purchased a tablet PC
from Laptops Direct on 11 May 2016

Mark, York

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No issues at all. Everything delivered on time and was what I was expecting.

Purchased on
11 May 2016

Valentin, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivery came a day / 2 days early. Fantastic! However, there was a small rip in the box, probably from rough handling. The laptop didn't take any damage though, but just for future reference I would have couriers deliver it more carefully.

Purchased on
11 May 2016

Buyer,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very easy transaction, but had to untick some default additions to the basket I didn't need/want. Superfast delivery, good price, excellent kit. Thanks!

Purchased on
11 May 2016

Mircea, Ely

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service, delivered on time.

Purchased on
11 May 2016

Susan, Birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good website, easy to use with all the information you need about each laptop. Really good prices and a very fast delivery. Excellent.

Purchased a laptop
from Laptops Direct on 10 May 2016

Jayne, Colchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good experience, was kept up to date when my order would arrive. Arrive within the time scale give

Purchased a desktop computer
from Laptops Direct on 10 May 2016

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast delivery

Purchased on
10 May 2016

mike, redruth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

quick dispatch, item exactly as descibed

Purchased on
10 May 2016

Jim, France

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Not much to tell, efficient service, good prices

Purchased on
10 May 2016

John, Leicester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Laptop arrived two days EARLY!

Purchased a laptop
from Laptops Direct on 09 May 2016

Andy, Ipswich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The product description given by laptopsdirect was concise and could have been more detailed. e.g. it wasn't clear as to whether this model had touch screen or not.

Purchased a laptop
from Laptops Direct on 09 May 2016

Previous 1 3 4 5 6 7 8 9 10 11 159

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products