Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Laptops Direct

  • Delivery

    92%

    on time and in good order

  • Customer service

    76%

    of enquiries handled effectively

2106 reviews in the last 6 months

kevin, Durham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Spot on

Purchased a mobile phone
from Laptops Direct on 10 Jul 2016

Barry, Walton on the Naze,Essex

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent fast service and parcel packaging very good. Highly recommended

Purchased on
08 Jul 2016

Szabolcs, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Gud Better than ebay

Purchased on
08 Jul 2016

Stan, Stoke on Trent

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

first time using this company ,would have no hesitation in using them again I if needed to

Purchased on
08 Jul 2016

Geoff, Fleet

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast, efficient

Purchased a speaker
from Laptops Direct on 08 Jul 2016

Alastair,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Purchase worked as expected. Delivery on time.

Purchased on
07 Jul 2016

Aston, Ware

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All good

Purchased on
07 Jul 2016

ann,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

once again 1st class service as allways

Purchased a laptop
from Laptops Direct on 07 Jul 2016

Paul,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Prior notification of delivery not brilliant - lucky I had my mobile on at 11.10pm instead of being fast asleep. Then tried to change home delivery to shop pickup on a Saturday but I couldn't get this to work. Went through shop picking process but Select gives more details of shop but doesn't save it as a selection. So had to choose home delivery for following week. My comments on the DPD web page would not be printable but actual delivery time was accurate.

Purchased on
07 Jul 2016

Kevin,

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Everything went smoothly from purchasing to delivery. I would buy from here again.

Purchased on
07 Jul 2016

Priya, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The price was comparatively low.Its a good purchase.

Purchased on
07 Jul 2016

Dave,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great experience, service just worked, no issues of any kind.

Purchased on
07 Jul 2016

Phil, Hexham

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The laptop was dead on arrival and the initial advice given to disconnect the battery could not be followed because the battery on this machine is inaccessible. Because time was running on I decided to return the laptop within the 14 day unwanted items deadline. ( Still waiting for the refund but they say they will refund) I think eventually Laptops Direct would have probably repaired it OK but I'd have effectively paid return postage and full price and ended up with a refurb. I think if I buy a laptop on line anywhere I will probably go for a refurb from the start. That way I will know someone has made sure it's working OK before it's sent out and I'll only have to pay the reduced price for a refurb. I wouldn't exclude Laptops Direct in my search for a good refurb, because I think this was just a fault with the machine (i.e. bad luck)

Purchased a laptop
from Laptops Direct on 06 Jul 2016

Liam, Belfast

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Does exactly what it says on the tin!

Purchased a laptop
from Laptops Direct on 06 Jul 2016

Timothy, Guildford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Helpful and efficient with problem on associated item with fault.

Purchased on
06 Jul 2016

Previous 1 3 4 5 6 7 8 9 10 11 141

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products