Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Laptops Direct

  • Delivery

    92%

    on time and in good order

  • Customer service

    78%

    of enquiries handled effectively

3542 reviews in the last 6 months

Eddie, Hamilton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent product, value for money

Purchased on
13 Feb 2017

Raymond, Sheffield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very efficient , easy to purchase online, delivery prompt and kept advised when delivery would be (within a one hour slot, continually updated on line)

Purchased on
13 Feb 2017

Catherine, Faversham

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

The item was reasonably priced when compared with other sellers , there was a choice of prices to pay for delivery depending on how urgent you needed the item to be delivered . I chose the standard (cheapest) delivery and it was delivered quicker than was expected.

Purchased a printer
from Laptops Direct on 13 Feb 2017

Liam, Durham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very simple and straightforward

Purchased a mobile phone
from Laptops Direct on 13 Feb 2017

Barry, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quick delivery, item exactly as described.

Purchased a monitor
from Laptops Direct on 12 Feb 2017

Christine, HARTLEPOOL

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Order taken, delivered when predicted, exact item, top quality no complaints at all.

Purchased on
10 Feb 2017

Tim, Sherborne

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Saturday delivery paid for, Monday delivered.

Purchased on
10 Feb 2017

TIM, Dunfermline

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

great service and excellent website.

Purchased on
09 Feb 2017

PLOWS, CAMBS

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

secon pc purchased from laptops direct, always helpful. value for money, happy,

Purchased on
08 Feb 2017

Edward, Stockton on Tees

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good service online and via telephone.

Purchased on
08 Feb 2017

Lyon, Swansea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Best prices I've seen across the internet. Fast delivery but could be free with expensive orders.

Purchased on
08 Feb 2017

Sajed, Maidstone

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Second time ordered from them... second time they have messed up. First time, was a very urgent requirement for which i paid extra for delivery and they put the wronf delivery date in. Second time... they took the order and payment. The day of delivery they cancelled my order.

Purchased on
08 Feb 2017

Abdul, Birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good, efficient transaction. No problems at all.

Purchased on
07 Feb 2017

Michael, Swansea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Have purchased from them previously, and would again.

Purchased on
07 Feb 2017

THOMAS, GLOUCESTERSHIRE

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

GREAT COMPANY TO DEAL WITH.

Purchased a mobile phone
from Laptops Direct on 07 Feb 2017

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