Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    88%

    on time and in good order

  • Customer service

    77%

    of enquiries handled effectively

3539 reviews in the last 6 months

James, chard

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good service - no problems

Purchased on
03 May 2016

Michael, Edinburgh

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

My delivery was well out of the window assigned and with no information about what was happening it eventually came around 9pm which is very inconvenient

Purchased on
03 May 2016

Janice, Bedworth Warwickshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Satisfactory

Purchased on
03 May 2016

Sue, Borehamwood

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to order on line & arrived within the stated days

Purchased a wearable technology
from PC World on 03 May 2016

Catherine, London

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

great

Purchased on
02 May 2016

Reece, Derbyshire

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

All fine, apart from the screen that I purchased with which is a £200+ Acer was scratched and there was a rather hefty dint in the packaging

Purchased on
02 May 2016

Catherine, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy ordering and fast, free delivery. Superb.

Purchased on
02 May 2016

Robin, Evesham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Website easy to use and order product. PC World local store in Evesham are a very friendly and helpful team.

Purchased on
02 May 2016

John, mk

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

generally helpful

Purchased on
02 May 2016

Mark, manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

delivery quick, very good service

Purchased on
02 May 2016

Susan, Falkirk

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Found the info from currys stirling not good went across the road to pc world got told Cumbernauld had what we wanted went there they did not ended up in Falkirk found the t v we perchased by chance delighted customers. customer info 0 tv 10

Purchased on
02 May 2016

Claire, Purley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have bought laptops and printers from PC World before and they are usually my first choice of computer related retailer. Service is always prompt, courteous and on time.

Purchased on
02 May 2016

George, Aberdeen

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Always been fair with me

Purchased on
02 May 2016

Irosha, Norwich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

We had a very good gentlemen who had explain everything and did everything for us. Thank you.

Purchased on
02 May 2016

Chris, Colwyn bay

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Below average

Purchased on
02 May 2016

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