Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    87%

    on time and in good order

  • Customer service

    80%

    of enquiries handled effectively

11106 reviews in the last 6 months

Glyn, Ramsgate

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fine,apart from the seven day wait.

Purchased a printer
from PC World on 28 Jun 2016

C, Wolverhampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I had my children with me so it was automatically assumed by checkout I wasn't a business. Otherwise, ok.

Purchased on
28 Jun 2016

Sue, Lincoln

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good

Purchased a laptop
from PC World on 28 Jun 2016

Philip, Tonypandy

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Good service, at store of purchase

Purchased on
28 Jun 2016

Colin, Northam

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

You had the machine I was after - the customer service at the store was fine - but you send these enquiries too quickly - the machine has not really been in use for long enough to know how good it and the inks are.

Purchased on
28 Jun 2016

Georgia,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

you have to research things yourself and go in knowing what you want to buy. But it's very easy to check stock and make sure you go to the store that has what you want - I reserved online for pickup which is the simplest way to buy as it avoids a wasted journey.

Purchased on
28 Jun 2016

E,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Helpful staff and good product range

Purchased on
28 Jun 2016

Roberta, Glenrothes

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

The sales assistant I dealt with in the Kirkcaldy store was extremely helpfully and had a very friendly manner and we able to give me good information about the product I was buying

Purchased on
28 Jun 2016

D, Chigwell

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

helpful, quick

Purchased on
28 Jun 2016

Lyn, Broadstairs

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Customer service was very good

Purchased on
27 Jun 2016

Iris, Cro

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The first laptop i bought was not holding the charge it was exchange for the lenov

Purchased a laptop
from PC World on 27 Jun 2016

Graham, Shepherdswell

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very helpful patient staff

Purchased a speaker
from PC World on 27 Jun 2016

Jennie, Ashford, Kent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very straightforward throughout. Member of Sales staff very helpful and knowledgeable.

Purchased a laptop
from PC World on 27 Jun 2016

Andrzej, stafford

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

very friendly stuff

Purchased on
27 Jun 2016

Graham, Hayling Island

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No worries, a polite young man was there when I needed him. He was honest enough about Windows 10. Underneath of course 10 is exactly the same as it's predecessors.

Purchased a laptop
from PC World on 27 Jun 2016

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