Reviews of PC World

PC World logo

PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    87%

    on time and in good order

  • Customer service

    81%

    of enquiries handled effectively

7576 reviews in the last 6 months

Beverley, Abertillery

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The sales lady was very helpful and nothing was to much trouble.

Purchased on
12 Sep 2016

Judith,

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Lots of staff but no one came to serve us we had to go and ask even though there were staff very near by

Purchased on
10 Sep 2016

Helen, Tynehead

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Friendly efficient service and product was easy to find in store.

Purchased on
09 Sep 2016

Stephen, East Kilbride

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Extremely helpful and friendly staff

Purchased on
05 Sep 2016

Marie, Wolverhampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Generally a good experience, but don't really understand why you have to get a business account in order to order Dragon software and other assistive technology, particularly when the store had it in stock once i ordered it on my new business account.

Purchased on
05 Sep 2016

John, Kirkcaldy

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Initial communication with a salesperson at a store outwits our local area. Store, in question, did not have the item sought, but the salesperson ordered the item for collection at our local store. Salesperson very pleasant and knowledgeable at the initial store, as was the salesperson at our local store.

Purchased on
05 Sep 2016

J, Bracknell

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Bought the item and left. Staff difficult to find and not very helpful. In the past I have walked out while trying to purhase a laptop due to staff not being available to help. Have had a much better experience in other PC World shops.

Purchased on
03 Sep 2016

Ian, Ramsgate, Kent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

My main purchase was the Samsung 10.1 tablet. I had not looked at tablets for about 4 years, so had a few questions. I visited the pc World stores. I did find that the level of service and knowledge varied alot. This was from the classic reading off the store card to excellent help. So in the end I got what I needed.

Purchased on
03 Sep 2016

Viv, Isle of Wight

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The salesman was very helpful and knew this product and its qualities very well

Purchased on
02 Sep 2016

T, Newport

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good

Purchased on
02 Sep 2016

Charles, Lancaster

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    Satisfied

it was good but you need to no more about phones other than the i phone. Most of us don't have an i phones.

Purchased on
01 Sep 2016

Elizabeth, Inverness

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

For this purchase it has been fine.

Purchased on
01 Sep 2016

Elizabeth, Isle of wight

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Despite my age and lack of computer skills I was very happy with the advice I received

Purchased on
31 Aug 2016

idaI, wombourne south staffs

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

very friendly and attentive

Purchased a printer
from PC World on 30 Aug 2016

Kelli, Nottingham

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

I had to visit 2 times as staff different have information I needed on the first visit.

Purchased a tablet PC
from PC World on 30 Aug 2016

Previous 1 3 4 5 6 7 8 9 10 11 506

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products