Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    95%

    would buy again from PC World

  • Delivery

    92%

    on time and in good order

  • Customer service

    78%

    of enquiries handled effectively

14463 reviews in the last 6 months

Alina,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The laptop was meant to be delivered on Sunday, I even called customer service to confirm this. Unfortunately after waiting all day, it was only delivered the next day.

Purchased a laptop
from PC World on 25 Feb 2017

Kieran,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy purchase

Purchased a speaker
from PC World on 25 Feb 2017

Genna,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Convenient, fast delivery. Always too much extra software that is unwanted but that is something you get when buying from commercial pc retailers.

Purchased a desktop computer
from PC World on 25 Feb 2017

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Product was garbage but the service was great. Thanks.

Purchased on
25 Feb 2017

John, Garvagh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Bought in the past, would do so again.

Purchased a monitor
from PC World on 25 Feb 2017

Lucy, Ross on wye

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I have always had good service from PCWorld having bought most of the electrical items I have needed from them.

Purchased a tablet PC
from PC World on 25 Feb 2017

Christine, Dartfford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy web site clear instructions quickly dispatched

Purchased on
25 Feb 2017

Dirk,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service and delivery next day

Purchased on
25 Feb 2017

Lauren, Gloucester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

My delivery came quickly but my whole experience has been hampered by the fact that the product I bought doesn't work

Purchased on
25 Feb 2017

Roger, Bridgend

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

product was delivered on time. no problems to report

Purchased on
25 Feb 2017

Patricia, Torquay

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very helpful lady in store at Torquay, not pushy at all but guided to what suited my needs & budget.

Purchased on
25 Feb 2017

Martin, Plymouth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordered on a Saturday, with free next day delivery on the Sunday. Fantastic!

Purchased on
25 Feb 2017

Michael, Swadlincote

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Terrible in-store support and knowledge. Very good website and superb delivery

Purchased on
25 Feb 2017

Andrea, Bedfordshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I went to a PC World shop on a Saturday and they couldn't deliver till Monday (they didn't have one in stock). I ordered online on Saturday afternoon and it was delivered by 9:00 on Sunday morning. Brilliant service.

Purchased on
25 Feb 2017

Keith, New Milton

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Absolutely hopeless customer service. They appear to do everything to 'frustrate' the customer and put the responsibility on the manufacturer, rather that taking the responsibility of the 'Trader' as required by current legislation.

Purchased on
25 Feb 2017

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