Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    95%

    would buy again from PC World

  • Delivery

    90%

    on time and in good order

  • Customer service

    80%

    of enquiries handled effectively

8740 reviews in the last 6 months

Ty, Wallsend

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Used PC World for ever. Never used any other electrical store. They are great.

Purchased on
03 Dec 2016

Alexandra,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Always friendly and helpful. Gave good advice.

Purchased on
03 Dec 2016

Dean,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All good

Purchased on
03 Dec 2016

Christie,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to use website. Able to find exactly what we were looking for with loads of alternatives.

Purchased a TV
from PC World on 03 Dec 2016

Irene, High Peak

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems with PC World. Delivery quick and efficient.

Purchased a digital TV recorder
from PC World on 03 Dec 2016

Diane,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good range of stock, competively priced, delivery within 24 hrs of placing an order. Good aftercare service.

Purchased on
03 Dec 2016

Kerry, Peterborough

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Box was smashed and torn to one corner but didn't affect the product so did not complain.

Purchased on
03 Dec 2016

Rose, Cornwall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Always reliable and delivery is tops!

Purchased a tablet PC
from PC World on 03 Dec 2016

Martin, Croydon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Product delivered on time.

Purchased on
03 Dec 2016

Carina, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The products offer great value for the price and the delivery is really fast. Customer services were very helpful when I had to return my item due to a fault and I have since purchased an alternative item which I am very pleased with.

Purchased a TV
from PC World on 03 Dec 2016

David, Cromer

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Pc world appears to have improved IMO with more shop floor staff Would like to see larger components and chassis section in store for those PC builders to get excited about

Purchased on
03 Dec 2016

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I was very disappointed not to receive this product. I ordered on 3 Dec with a delivery date of 9 Dec. When I had not received them by 16 Dec I spent 30 minutes on the phone (couldn't get through on line either) trying to find out where my item was. I was told they had been out of stock but would be reordered. Three days later I received an email cancelling the order and stating I would receive a full refund(which I did and is the only good thing I can say about this). This then meant I had to then search elsewhere for another product as this was to have been a gift.

Purchased on
03 Dec 2016

Steve, Clacton on Sea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No issues

Purchased a radio
from PC World on 03 Dec 2016

George, Stirling

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good service

Purchased a TV
from PC World on 03 Dec 2016

Simson, ayr

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very satisfactory.

Purchased on
03 Dec 2016

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