Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    87%

    on time and in good order

  • Customer service

    80%

    of enquiries handled effectively

11242 reviews in the last 6 months

Colin, Northam

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

You had the machine I was after - the customer service at the store was fine - but you send these enquiries too quickly - the machine has not really been in use for long enough to know how good it and the inks are.

Purchased on
28 Jun 2016

Georgia,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

you have to research things yourself and go in knowing what you want to buy. But it's very easy to check stock and make sure you go to the store that has what you want - I reserved online for pickup which is the simplest way to buy as it avoids a wasted journey.

Purchased on
28 Jun 2016

E,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Helpful staff and good product range

Purchased on
28 Jun 2016

Roberta, Glenrothes

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

The sales assistant I dealt with in the Kirkcaldy store was extremely helpfully and had a very friendly manner and we able to give me good information about the product I was buying

Purchased on
28 Jun 2016

D, Chigwell

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

helpful, quick

Purchased on
28 Jun 2016

Peter, romford

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

pleasant assistant who went out of his way to not only answer my questions but also demonstrated

Purchased on
27 Jun 2016

Lorraine, Sunderland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service

Purchased on
27 Jun 2016

Bruce, Ct 11

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No Service or help when asked for No help when given

Purchased on
27 Jun 2016

Geoff, Burnham-on-Sea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Sometimes I have been let down. Other times I have had good service.

Purchased a digital camera
from PC World on 27 Jun 2016

Malcolm, St. Helens

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Purchased from local store whose staff were friendly and helpful

Purchased a laptop
from PC World on 27 Jun 2016

Douglas,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I gave 10 as a recommendation to a friend but on occasion I have had to wait extremely long times for delivery when I could have purchased the article immediately els ware. But apart from that everything has been very good.

Purchased a desktop computer
from PC World on 27 Jun 2016

Kim, Normanton

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Was ok service nice bloke who served me but felt he recommemded things to me like office that i didnt need or would use as i was a newbie to laptops.

Purchased on
27 Jun 2016

Chris, Weston super Mare

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very friendly and helpful staff in the Weston super Mare branch, especially the people who take payments.

Purchased on
27 Jun 2016

M, Bury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Lots of staff wandering around but tills undermanned so have to queue to pay. Check and reserve online to ensure in stock but goods not at collection point so have to wait whilst they collect them - might as well do it oneself. Also, delivery box above is pointless when goods collected.

Purchased on
27 Jun 2016

Nigel, Musselburgh

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Great service and very knowledgeable staff.Internet prices and the human touch.

Purchased on
27 Jun 2016

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