Baumatic BWD1212 reviews

39 customer reviews

+ This washer dryer has no outstanding positive points. - It scores very poorly on build quality.

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8.4 out of 10 based on 39 reviews.
Baumatic BWD1212: 6 (kg) 1100 RPM See full product description

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Some customer reviews of Baumatic BWD1212

Most helpful reviews

Simon , Windsor Busy mum or dad

Score 4.0/10
Good points:
Drum size larger than the Baumatic washer dryer it replaced. I needed an integrated model and Baumatic were one of the cheapest on the market. My previous model lasted 10 years without major problems.
Bad points:
I bought this model to replace the integrated Baumatic model installed when I bought my (new) property. The builder had chosen Baumatic for most of the kitchen appliances, hob, oven, fridge/freezer, washer/dryer - only the gas hob,is still working- in retrospect that should have told me something about their quality!

The previous Baumatic washer/dryer caught fire, fortunately we were in at the time and damage was limited to some scorching of the underside of the worktop. I went for the equivalent model on the assumption the fittings for the door panel would be the same - wrong! - I had to fill the original holes and refit the door hinges in a different position.

My 1st impression of the below average build quality was when the programme instructions printed on the drawer for the washing powder rubbed off, like they had used non-permanent ink. Hence we did not know which programme to use without having ot refer to the user manual. Not a major problem but irritating all the same.

Then it stopped working, this was within 4 months of purchase. The error code dispalyed on the panel was not listed in the user manual, instructions were to phone Baumatic Service dept. who advised it meant a blocked filter. We found a child's sock shredded in the filter? This worried me - how can an item of clothing placed in the drum end up shredded in the filter? Ater clearing the filter, the machine did not work.

We are stil waiting for an engineer to arrive with the right parts. The engineer who turned up after 7 days refused to repair it because we did not have the receipt - despite the supplier (Co-op online - very helpful Customer Service and competitive prices btw) contacting them to see if they could get an engineer out sooner and confirming it was only purchased 4 months ago i.,e. obviously a warranty repair. I only got an apology from their extremely bolshy and unhelpful supervisor after she listed into a recording of my call with their Customer Service agent who neglected to advise that sight of the receipt was necessary
In summary, if you want a product that shreds your clothes, and you don't mind dealing with a company that has no interest in providing excellent customer service or fixing problems when the product lets you down; go ahead and buy one of these washer dryers. Never has the old adage "you gets what you pays for" been more true.
Overall rating 4.0
Ease of use 4.0
Features 5.0
Build Quality 1.0
Cycle times 5.0
Noise 7.0
Value for money 6.0
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Confirmed purchase: 27 Apr 2010

Confirmed purchaser

Score 8.0/10
Good points:
it does everything we wanted and expected. All is good!
Bad points:
the tone for your cycle is finished is. 'jngle bells' , there seems no way of changing it.
Overall rating 8.0
Value for money 8.0
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1 of 1 people found this review helpful

Confirmed purchase: 21 Sep 2011

Confirmed purchaser 39 married with smallpeople.

Score 7.0/10
Good points:
Great value for money, looks good(relative to other appliances)practical load size. Really easy to use, being intuative to set up, easy to apply personal settings and not festooned with meaningless symbols.
Bad points:
Is both hot and cod water feed, make sure you have both supplies.
Overall rating 7.0
Value for money 10.0
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2 of 2 people found this review helpful

Confirmed purchase: 18 Mar 2012

Val, North East

Score 8.0/10
Good points:
Smart machine, easy to use and intuitive. Noise during operation not too noticeable which was important as in open plan living / kitchen area. Washes and dries OK
Bad points:
Plays Jingle Bells at the end of the cycle (Why !!) This can be turned off but I like the audible indicator when a cycle has finished but Jingle Bells in May .........
If not fully loaded machine can move (if there is space) when on 1200 spin cycle
Overall rating 8.0
Value for money 8.0
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4 of 4 people found this review helpful

Confirmed purchase: 17 Apr 2011

joe , wilmslow

Score 10.0/10
Good points:
easy to use
Bad points:
none
Overall rating 10.0
Value for money 10.0
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1 of 1 people found this review helpful

Confirmed purchase: 16 Nov 2010

Darren, Derby

Score 9.0/10
Good points:
solid built quality product. Looks good. Easy to operate and understand. Quiet when running
Bad points:
The bleeper and jingle bells tune when cycle has finished
Overall rating 9.0
Value for money 8.0
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1 of 1 people found this review helpful

Confirmed purchase: 12 Aug 2011

Dave, St. Albans

Score 10.0/10
Good points:
This is the quietest washer I have ever owned and is very easy to use
Bad points:
It doesn't have a 30 degree wash, you only have the option of 40 degrees or cold.
Overall rating 10.0
Value for money 10.0
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4 of 4 people found this review helpful

Confirmed purchase: 09 Mar 2011

Product Features

Construction Built-in
Drum material Stainless Steel
Energy efficiency B
Energy efficiency A
Spin efficiency A
Spin efficiency C
Wash efficiency A
Energy Savings Trust feature No
Height in cm 85
Height in cm 82.5
Width in cm 60
Width in cm 59.5
Depth in cm 53
Depth in cm 56.5
Type of dryer Condenser
Release date 2003-11-26
Release date 2009-03-10
Type of loading Front loading
Revolutions per minute 1200
Start delay option No
Child lock Yes
Water Consumption in Litres (60° C) 160

Also known as: BAUMATIC BWD12.1, Baumatic Built-in

 

Manufacturer's Description

  • Spin speed regulation
  • Separate temperature regulation
  • LCD display
  • Delay start
  • Digital countdown indicator
  • Electronic control operation
  • Failure detection system
  • Stainless steel drum
  • Imbalance control system
  • Overflow protection
  • Stainless steel tub
  • Safety door lock
  • Removable top
  • Glass door
  • Adjustable feet

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