Service and support from the people who know your iPad best.
Every iPad comes with complimentary telephone technical support for 90 days from your iPad purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the iPad purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options.
One stop for technical support
Because Apple designs the iPad, the operating system, and many applications, the iPad is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Mail-in repair: Mail in your iPad using a prepaid shipping box provided by Apple
- Carry-in repair: Take your iPad to an Apple Retail Store or other Apple Authorized Service Provider
- Use with a Mac or PC
Apple hardware coverage
The AppleCare Protection Plan provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.
It does NOT include Accidential Damage Protection. Service coverage includes the following: