Our Trustmark tells consumers that the reviews they’re reading have been collected by an independent third party, so there’s no question of manipulation. That’s a hugely important trust-builder.
Transparency and openness with customers
Confidence and trust across every purchase channel
Engagement and responsiveness to manage and deal with queries
Our Moderation Policy
We moderate and validate all reviews, which means they’re more trusted than reviews collected by anyone attached to your company.
We’re known for our scrupulous review moderation
We don’t kill bad reviews. We don’t edit out anything. We only return a review for re-submission if it’s defamatory or obscene.
The good news
It’s proven that (a few) bad reviews can be very good for your business. Showing the full picture – where the positives hugely outweigh the negatives – actually helps build credibility and buyer confidence.
Schedule a meeting
Enter your details below and we’ll take it from there – working with you to execute the best Voice of the Customer program in the business, for your business.
We'll be in touch soon