UK insurer LV= has extended its coverage with ratings and reviews service provider Reevoo after a successful initial implementation in life insurance.
Reevoo will now collect and display genuine car, home and travel insurance reviews as well as its existing life insurance content from verified LV= customers.
LV=, the UK’s most trusted insurer, has expanded its review offering as part of its on-going commitment to customer service. LV= eCommerce Director, Paul Wishman, said the impartial customer feedback was helpful for both the company and its customers.
“Today’s consumers want to see what other customers have experienced with a service provider before buying and we fully support this. We put our customers at the heart of everything we do and we are happy for our customers to review our service openly and online where everyone can see it. This extension of our partnership with Reevoo will make the service available across all our core product lines going forward.”
Reevoo CMO Peter Simpson is equally enthusiastic about the partnership.
“LV= places a great importance on customer service and the results we’ve collected speak for themselves – in the last 3 months we’ve already collected over 10,000 reviews with an average score of 9.2.
Reevoo is excited about the possibilities of working with LV=; two innovative companies joining forces is most certainly a recipe for success.”
Reevoo has pioneered a measurably better approach to ratings & reviews based on independent validation. We help our clients harness the Voice of the Customer to inject trust and buyer confidence across the entire, multichannel purchase journey. Our Amplify™ methodology sets us apart, providing more, richer and better-structured content to drive increased revenue and customer-driven insight.