Eurocamp puts feedback into practice.

Overview

“Reviews of our holidays only sat with TripAdvisor amongst reviews of other holiday companies operating on the same parcs, so it felt like there was a missed opportunity to have all Eurocamp customer reviews in one place for us to manage, summarise and respond to.”

Stephanie Watson
Multi-channel Acquisition Manager, Eurocamp

Eurocamp has been working with Reevoo to collect and use past guests’ experiences online. These help inspire customers to log back in, follow through with their booking, and to tackle the intial ‘fear of reget’ that can stall the booking process.

// 261% higher conversion rate for review readers.
// 10% increase in bookings.

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