2009 Customer Choice Awards in Satellite navigation

And the 2009 Customer Choice Awards award winner is...

Gold award winner in the 2009 Customer Choice Awards
Photo of TomTom XL GB Satellite Navigation
  • Car Radio Navigation System (1 Din)
  • On board Flash Memory
  • Monitor type: Fixed Monitor

from Read 112 Customer Reviews

Runners Up

Bronze award winner in the 2009 Customer Choice Awards Photo of TomTom Go 730 Europe Satellite Navigation Score 8.7/10 TomTom Go 730 Europe
Value award winner in the 2009 Customer Choice Awards Photo of RAC 300 UK Satellite Navigation Score 8.6/10 RAC 300 UK

Why it Won

Accuracy and ease of use are particularly important in sat navs and this TomTom doesn’t disappoint on either count. The clear screen and instructions which give plenty of warning before any action needs to be taken are favoured by consumers. It’s compact so that you can carry it in your handbag or leave it in your glove compartment and TomTom seem to have picked just the right price point for consumers. Owners also like the fact that they’re always up-to-date with Map Share technology.

Allison, Bristol

Score 10.0/10

+ It's really easy to use. Within minutes of switching it on it was obvious what we needed to do. It's good that you change the voice that speaks to you - some of the voices were quite annoying. It was good to have a choice. It's nice that you can personalise it exactly how you want it - even down to screen information, type of map etc.

Instructions are given in advance of you reaching roundabouts etc, and repeated again when you are on the roundabout - found this really helpful.

If you accidentally take a wrong turning, then the sat nav will rectify the problem and get you back on track almost immediately.

Also, especially on starting a journey from my house, if it is obvious to me that I can get to a certain point in a more direct way than what the sat nav suggests (at the journey start), you can make your own way and then re-pick up the route again from the point that you need help.

Excellent at warning you when you are approaching speed cameras, and also when you are going too fast and just over the speed limit.

Definitely recommended - if I had know how simple they were to use I would have got one years ago.

- Haven't found any with the gadget itself yet - but I have only been using it since Christmas.

I wish the thing that you use to attach to your windscreen (to put the tom tom on) was easier to use - it was harder getting it to stay on the windscreen than it was to programme the sat nav etc.

31 of 31 people found this review helpful

Confirmed purchase: 25 Nov 2008

Peter, Bristol

Score 9.0/10

+ Even for a GPS novice like me this was easy to set up and use, straight out of the box. It is quick to recalculate a route if I do miss a turn. The built in window attachment is a good idea as a space saver, but a bit fiddly to use. At the time of purchase it was a absolute bargain at the price too.

- It ought to be supplied with a wall charger.

19 of 19 people found this review helpful

Confirmed purchase: 06 Sep 2008

emma, eastbourne

Score 9.0/10

+ easy to use

- sometimes didn't know the correct road layout of new roads

14 of 14 people found this review helpful

Confirmed purchase: 03 Aug 2008

Chas, Cheam, Surrey “retired non-techniphobe liking gadgets”

Score 9.0/10

+ Quick response... slim profile....... wide menu range.....

- Inadequate instruction book ..... not easy to insert in bracket when fixed to windscreen ......... does not retian power sufficiently when it has been fully charged..

12 of 12 people found this review helpful

Confirmed purchase: 07 Oct 2008

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