We offer a range of APIs (Application Program Interfaces) and SDKs (Software Development Kits) that act as connectors between our software and other systems. These have the power to transform your business by putting customer feedback at the centre of your critical business applications.
With our APIs and SDKs you can seamlessly share your social content and social insights with other applications or develop new applications around them. With social content and review integration, your social data can become an integral part of systems like:
- Ecommerce platforms
- CRM systems and databases
- Product catalogues
- Sentiment tracking and social listening tools
- Business Intelligence solutions
- Search, social media and mobile applications
These innovative connections extend the reach of your social commerce solutions. Social content and review integration means that customer feedback and social data are now available across your organisation’s systems, so you can improve your products while achieving a 360 degree view of your customer.
This level of micro-segmentation enables you to target your customers on an individual level. You can transform your marketing from broadcast announcements to personalised messages that have an enormous impact on your bottom line and bring you much closer to your customers.