When we asked shoppers about their attitudes to reviews back in March, almost a third said they were worried about faked reviews, or businesses that hide bad reviews and only show good ones. It’s not surprising: every few months there’s a scandal where a business is caught out doing just these things. It’s unethical and [...]
Welcome to our shiny new blog. We hope you like what you read here. We’ve moved some of our most popular old posts over here, but you can still find the rest of our old posts in our blog archive.