BlackBerry Bold

+ Great keyboard for e-mailing and texting. Cracking screen which is nice and bright and videos look lovely on it. The sound from the internal speaker is really good and through the supplied earbuds is very very good. Just a great phone overall.

- Out of the box battery life is bad but gets better with regular charges.. DO NOT let the battery run right down, always keep it topped up as modern batteries don't work like older styles. The firmware which comes on the phone doesn't help the battery, a simple upgrade turn the battery into a differnt bit of kit.. i can easily get 3 days from mine now if I turn off the wi-fi and bluetooth while not using them.

+ This is my first blackberry and I was a bit worried that I wouldn't be able to get used to using it, but I have found the ease of use pleasantly surprising. Its fantastic and not complicated in anyway whatsoever, after I spent my first few days navigating around the menu I can find my way round it and customised it to my own preferences. I actually thought I would spend hours/days on end reading the user guide, but all the help from a user guide is in the phone itself. I dont consider myself to be knowledgeable when it comes to technology, but I would certainly recommend this device to anyone who is unsure about whether or not to have a blackberry or go for a more basic device. Its great, I can't say no more really other than that.

- I'm struggling here.....but there are two very minor "bad" points. In the help section of managing messages it says to delete multiple messages, hold down the ALT key and scroll down the message list highlighting the messages and then press the menu key and select delete messages. That is wrong, you dont use the ALT key, but the left 'shift/CAPS' key next to the 0 (zero).....oh and the sat nav icon wasn't pre-loaded when it said it should be, but I sorted that out over the phone in less than 5 minutes.

+ The Bold is undoubtedly the most impressive Blackberry yet. One of its greatest advantages is that having had Blackberrys for a number of years, in spite of its many new features, it feels very familiar. Web browsing is almost broadband speed and its looks speak for themselves.

- My first Bold had an power key malfunction and had to be replaced. This is the first time I have ever experienced problems with a Blackberry. The only other criticisms I have is very poor battery life, probably due to the amount of technology it has to support, and the camera specification is not in keeping with such a sophisticated piece of technology.

+ qwerty keyboard is great - web browsing is adequate, fast enough for my requirements - love the look of the Blackberry - very easy to use - didnt need to use the manual at all [and I am the worlds worst at figuring things out !!!!]

- not found any so far

+ Had phone a month-still think it's superb all round. No freezing up or software issues-it just works.

- Battery life about 48hrs with steady usage-about the norm for smartphones these days.

+ The overall appearance and ease of use has been a worthwhile purchase.

- Phone cuts off for no reason. Problems with software. Unable to receive tones etc via bluetooth.

+ its fast and easy to use buttons r good size and its mostly realible

- its big to big for my pocket battery life to short

+ Really compact with multi-account email facility.

- Had tendency initially to freeze requiring hard reset.

+ Reviewer left no comment

- Battery life 2 days if satnav in regular use. I've bought an in-car charger!

+ nice well compact phone good technological features

- Reviewer left no comment

+ Having carried a PDA & Mobile for years it is great to have just one thing to carry. Texting with a qwerty key pad is great. WIFI is excellent

- Phone recepion is not good where I live, with my old mobile it was OK. The Blackberry is useless for phone calls at home as it has even worse reception than my old phone.