Tesco Reviews
96%
Would buy again
from
1000+ Tesco customers answered the question:
“Would you buy again from Tesco?”
96% said Yes Read ‘yes’ reviews »
4% said No Read ‘no’ reviews »
93%
happy with delivery
1000+ customers answered the question:
“Were you happy with delivery and condition of the products?”
93% said Yes Read ‘yes’ reviews »
7% said No Read ‘no’ reviews »
82%
happy with customer service
1000+ customers answered the question:
“If you contacted customer services, did they handle your query effectively?”
82% said Yes Read ‘yes’ reviews »
18% said No Read ‘no’ reviews »
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
I have purchased from tesco direct on many occasions and have always been more than happy with the level of service I have received
Purchased on 04 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
perfect!
Purchased on 04 Nov 2009
PAM, STOKE-ON-TRENT
Would buy again? Yes
On time and in good order? Yes
Good customer service? Yes
FIRST CLASS SERVICE. WOULD RECOMMEND TO ANYONE.
Purchased a furniture
from Tesco on 04 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
very pleased with the service.
Purchased on 04 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
A very good buy, all the family are very pleased with the TV.
Purchased on 04 Nov 2009
Anonymous verified purchaser
Would buy again? Didn't answer
On time and in good order? Didn't answer
Good customer service? Didn't answer
Bought the watch for a christmas present so no one has used it/seen it yet.
Purchased on 04 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Excellent service
Purchased on 04 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
I paid a little more should have shopped around
Purchased on 04 Nov 2009
Anonymous verified purchaser
Would buy again? No
On time and in good order? No
Good customer service? Didn't answer
I would like a refund
Purchased on 03 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
I do not blame Tesco. There service has always been superb. It is the supplier that I would never buy from again.
Purchased on 03 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? No
Good customer service? Yes
I ordered 2 different sets of Magnext and got 2 of the same. Phoned up to explain problem and another one was reordered. I went back down to store couple days later and done the swap.
Purchased on 03 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Yes
very helpful
Purchased on 03 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Would have liked to have been able to pick up from my local Tesco Lee Mill rather than have to travel to Roborough store to pick up, this seemed a waste of journey when I know local store had the television. Had to order online to use the BNPL option.
Purchased on 03 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Yes
brilliant service very helpful
Purchased on 03 Nov 2009
Kate , Bacup
Would buy again? No
On time and in good order? No
Good customer service? No
I ordered this item, and when I went in to collect it on the date specified in the order the lady told me it had been lost. When I questioned why I hadn't been informed and saved from making my hour-long journey to collect it, she had no answer just aplologies. I was then told if I still wanted the item (which was at an unbeatable price) I had to re-order it there and then and come and collect it the following week. No refund was offered for the original and I had to pay upfront again for the new order. I then had to contect the customer services myself and was told my refund would be prossessed in a few days. I was double the item cost down at this point so not happy! Eventually the store rang to say the new item had been delivered and when I received the item I couldn't fault it! Pity about the service, I will not be using Tesco Direct again in a hurry!!!
Purchased a watches child
from Tesco on 03 Nov 2009
Headquarters:
1 Falcon Way, Shire Park, Welwyn Garden City, AL7 1TW
Tel: 0845 600 4411