Reviews of Burns Pet Nutrition LTD (Shop)
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Overall

would buy again from Burns Pet Nutrition Ltd (Shop)
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Delivery

on time and in good order
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Customer service

of enquiries handled effectively
Katie, Hebden Bridge
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Quality of food
Purchased on
23 Apr 2013
Steven, Reading
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good products.
Purchased on
23 Apr 2013
Michelle, Rotherham
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
fast delivery and good products apart from the carrot! Bring back the fishy things please!!!
Purchased on
22 Apr 2013
Lynn, Christchurch
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Burns is good quality & healthy food, good & reliable service and the staff are extremly friendly and helpful.
Purchased on
27 Mar 2013
Victoria,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
The quality of the product is very high and the website is easy to navigate and purchase from. The service all round from shopping experience to the delivery service.
Purchased on
27 Mar 2013
suzanne, cwmbran
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
I've been really pleased with the quality of the food bought from burns.. and always delivered very quickly. I have one rabbit and one pack lasts her for ages. She digs into the hay as soon as i put it into her cage.
Purchased on
27 Mar 2013
Inka, Clunderwen
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
Good Quality. The last bag of catfood I received was torn with food spilling out, but I believe this was due to the carrier.
Purchased on
26 Mar 2013
Amanda, Halifax
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
High welfare for farm animals/organic
Purchased on
25 Mar 2013
Mary,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
High quality products, good nutrition advice (I usually use mixer food with home-prepared food so rely on advice - I use the complete food for emergencies and travelling)
Purchased on
25 Mar 2013
Sue, SHREWSBURY
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
I have found Burns second to none as a company, there pet nutrion help line is excellent, and all baked up with a brilliant range of foods Thank you Burns
Purchased on
25 Mar 2013
Yvonne, kirriemuir
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Overall:
Unhappy -
Delivery:
Satisfied -
Customer Service:
No Response
Always get my order delivered on time and like the courier company as they put food where I ask them too.
Purchased on
25 Mar 2013
Jackie, Scarborough
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
I know Burn's reputation on all their feeds.
Purchased on
25 Mar 2013
Angela, Truro
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good food (according to Jasper) and convenient efficient service.
Purchased on
22 Mar 2013
John, Aberdeenshire
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
See comment under packaging, otherwise would have given 10
Purchased on
21 Mar 2013
Lily, Wokingham
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Excellent products which suit my dog and keep her fit and well. Excellent delivery service. Excellent customer service. Excellent nutrition advice. We have confidence in the products and the company.
Purchased on
21 Mar 2013