Electricshop.com Reviews

The Electricshop.com headquarters

94%

Would buy again
from Electricshop.com

944 Electricshop.com customers answered the question:

“Would you buy again from Electricshop.com?”

94% said Yes Read ‘yes’ reviews »

6% said No Read ‘no’ reviews »

Read all customer reviews »

  • Customer Reviews

85%

happy with delivery

1000+ customers answered the question:

“Were you happy with delivery and condition of the products?”

85% said Yes Read ‘yes’ reviews »

15% said No Read ‘no’ reviews »

86%

happy with customer service

583 customers answered the question:

“If you contacted customer services, did they handle your query effectively?”

86% said Yes Read ‘yes’ reviews »

14% said No Read ‘no’ reviews »

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

Very helpful customer service

Purchased a fridge freezer
from Electricshop.com on 28 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Yes

Initial order, delivery was 7-10 days this grew & grew after 7 weeks I was informed this would be at least 11 weeks, so I sorced it elswere whom had it in stock with 3 day delivery and I saved my self £60. I appreciate one is in suppliers hands and Electricshop were let down.

Purchased on 28 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

I bought three items from this company, all arrived on time.

Purchased on 27 Sep 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? Yes

Good customer service? No

I hardly like to blame the retailer who delivered promptly, but it was disappointing to find a fault in the oven, ie a faulty seal within a month

Purchased on 27 Sep 2009

Joyce, Edinburgh

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

Purchased a dishwasher
from Electricshop.com on 24 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

A good company to deal with, delivered on time and the delivery man was very helpful

Purchased on 23 Sep 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? No

Constantly had to ring to ask where product was, said they were going to deliver on several different dates, both my son and I had 3 days off work in total. Would not purchase from this retailer or recommend.

Purchased on 23 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

All aspects of purchase very efficient

Purchased on 22 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I have previousy bought from this supplier and would buy from them again as they are very reliable and hassle free.

Purchased on 22 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

Wish we could have viewed this cooker before buying, would have opted for another model.

Purchased on 22 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

When I explained that I didn't have the use of a kitchen, the nice man on the end of the phone brought the delivery forward 24 hours.

Purchased on 21 Sep 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? Yes

Good customer service? No

I had a problem with this retailer with a different item and found them very unhelpful.

Purchased on 18 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

great service even when i wanted to change my order

Purchased on 18 Sep 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? No

I brought three of the TV's and one of them arrived with a big scratch on it. I contacted customer services and advised them of this but because I did not open the TV's within three days of receiving them they refused to change the TV, hence I am left with a TV with a big scratch on it.

Purchased on 17 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Yes

Damaged in transit,returned by courier who delivered a replacement.

Purchased on 16 Sep 2009