Reviews of Value Basket

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Value Basket ’s reputation, according to verified Value Basket customers who purchased in the last 6 months.

  • Overall

    75%

    would buy again from Value Basket

  • Delivery

    57%

    on time and in good order

  • Customer service

    65%

    of enquiries handled effectively

2505 reviews in the last 6 months

Aswad, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent value and service. Quick delivery and very well packed. Very happy with service.

Purchased a lens
from Value Basket on 20 May 2013

MALCOLM, Cannock.

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Satisfied with product.

Purchased a mobile phone
from Value Basket on 20 May 2013

peter, Kings lynn

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Delivery time is far too long and customer service was quick to reply but unable to confirm any delivery date

Purchased a tablet PC
from Value Basket on 20 May 2013

McGill,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

It's all win-win - low, low prices and speedy, efficient delivery

Purchased a digital camera
from Value Basket on 20 May 2013

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I dont have phone

Purchased on
20 May 2013

Mark, Portsmouth

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The Goods were promised within 10 days, one month later no show. No replies from Value Basket. Value basket failed to refund, only option left complain to Visa who returned my payment immediately. I would strongly advise anyone who is considering using this company to go elsewhere, totally USELESS!!!

Purchased a digital camera
from Value Basket on 20 May 2013

VERNON, Nantes

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Too much time for sending the phone

Purchased on
20 May 2013

vermon,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I ordered on may 20th and to date no delivery without notice

Purchased on
20 May 2013

Confirmed purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Although saying they had stock on the website, was informed they could not supply the phone! Ended up buying it elswhere online & received it in a couple of days!!

Purchased a mobile phone
from Value Basket on 20 May 2013

VERNIER, france

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very fast delevery

Purchased on
20 May 2013

julie, mansfield victoria australia

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very happy with the overall service and the low cost offered from value basket

Purchased a digital camera
from Value Basket on 20 May 2013

leonardo,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good value for money

Purchased a lens
from Value Basket on 20 May 2013

Mark, Chester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I was given exceptional service and help from the customer service adviser. She made sure my item was delivered quickly, and it was!

Purchased a digital camera
from Value Basket on 19 May 2013

VICTOR, Sevilla

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I have not received my item. It had to be here ten days ago and nobody's giving me a satisfactory response.

Purchased on
19 May 2013

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

took longer to arrive than i had expected, then again i was from Hong Kong

Purchased on
19 May 2013

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