Microwarehouse Reviews
91%
Would buy again
from Microwarehouse
315 Microwarehouse customers answered the question:
“Would you buy again from Microwarehouse?”
91% said Yes Read ‘yes’ reviews »
9% said No Read ‘no’ reviews »
89%
happy with delivery
927 customers answered the question:
“Were you happy with delivery and condition of the products?”
89% said Yes Read ‘yes’ reviews »
11% said No Read ‘no’ reviews »
71%
happy with customer service
273 customers answered the question:
“If you contacted customer services, did they handle your query effectively?”
71% said Yes Read ‘yes’ reviews »
29% said No Read ‘no’ reviews »
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Thank you for a good service and a good product
Purchased on 26 Oct 2009
Anonymous verified purchaser
Would buy again? No
On time and in good order? No
Good customer service? No
Dont know if I would buy again, assured machine was good, however didnt work, the credit note was late which meant I got charged on my credit card; took 3 days to pick up printer as well, and driver arrived twice!!!! All a bit shoddy I'm afraid
Purchased on 26 Oct 2009
Chandra, London
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
There's nothing for free in life but times are hard and more such affordable pacikaged software should be made available!
Purchased a software
from Microwarehouse on 24 Oct 2009
Dave, Cambridge
Would buy again? Yes
On time and in good order? No
Good customer service? Yes
They were shipping straight from their supplier, who had a holdup.Still shipped within 14 days.
Purchased a desktop computer
from Microwarehouse on 23 Oct 2009
Anonymous verified purchaser
Would buy again? No
On time and in good order? No
Good customer service? Didn't answer
Item was listed as refurbished but was in poor condition, would not by refurbished from this retailer again.
Purchased a computer component
from Microwarehouse on 22 Oct 2009
Gavin, Nottingham
Would buy again? Yes
On time and in good order? No
Good customer service? Didn't answer
No update on expected delays, but nothing new then!
Purchased a desktop computer
from Microwarehouse on 21 Oct 2009
Bogdan, Horley
Would buy again? Yes
On time and in good order? No
Good customer service? No
I've waited for more than two weeks as they didn't have it in stock.As I was about to give up and cancel my order, I called the customer service. Twice. The first time the operator put me on hold and then, after five minutes of waiting on the line, I was disconnected. The second representative I spoke with was really nice and helpful. He called the supplier and gave me an estimated date of delivery. Two days later, I received it.
Purchased a desktop computer
from Microwarehouse on 21 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? No
Good customer service? Yes
ISn't this a case for the "Mis-selling of goods act" or even the "Trade Descriptions"?
Purchased on 21 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? No
Good customer service? Yes
The product had gone out of stock which was not unexpected due to the publicity at the time. The only thing that was disappointing about the purchase was the the lack of information. The order status on the web was not updated and I was only given more information when I phoned up and spoke to customer service(who were always very helpful). It would be better if the systems were more proactive and didn't rely on the customer chasing information.
Purchased a desktop computer
from Microwarehouse on 21 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? No
Good customer service? No
Would buy with reservations. You need to explain to your Customer Services that if things go wrong it is better for them to contact their customer with the news before the customer contacts them. They will find a more understading customer!
Purchased a desktop computer
from Microwarehouse on 21 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Good to be able to find a spares supplier for our conference room phones. Delivery from MicroWarehouse very quick.
Purchased on 20 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Spot on
Purchased on 20 Oct 2009
Andy, Essex
Would buy again? Yes
On time and in good order? Yes
Good customer service? Yes
Order completed with no fuss. Delivered on time. Well packaged and no damage.
Purchased a monitor
from Microwarehouse on 20 Oct 2009
Dave, Bradford, West Yorkshire
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Just a note for any Mac users: you will need to format the drive before you use it (easy).
Purchased a hard drive
from Microwarehouse on 19 Oct 2009
Rob, Llanrwst
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Excellent service. Many thanks.
Purchased a battery
from Microwarehouse on 19 Oct 2009
Headquarters:
Microwarehouse, Waterfold Park, Rochdale Rd, Bury, United Kingdom. BL9 7BJ