Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    96%

    would buy again from Currys

  • Delivery

    92%

    on time and in good order

  • Customer service

    78%

    of enquiries handled effectively

50379 reviews in the last 6 months

Helen, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Just ordered and it just arrived -no hassle at all. Just don't mention PC World though..totally different story!

Purchased a vacuum cleaner
from Currys on 20 Apr 2013

Mojisola, London

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

10

Purchased a freezer
from Currys on 20 Apr 2013

kevin,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

There was an issue of when it should have been delivered. Curry's ask you when you would like it delivering but it is down to the manufacturer when it really is delivered ... So make sure you check all that out first ...

Purchased on
20 Apr 2013

Helen, Scunthorpe

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

If there was an alternative to Currys for this item I would have gone there. The system for selling this made me furious. I went to the store initially to look at the TV I had seen on the internet, none in stock anywhere in my area, OK so I went home telephoned the help line for exact detail of size which was a key factor and got very good help. Then kept an eye on the website until they were in stock again, went back to the store to pay cash because I had been saving up until I could afford it. Cash was refused and I had to go home and pay via the internet then go back to store to collect it two days later. I was in and out of that store like a fiddlers elbow.

Purchased on
20 Apr 2013

Jenny, Leeds

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price and quick delivery

Purchased on
20 Apr 2013

Tiff, Salisbury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very quick delivery and friendly installers

Purchased on
20 Apr 2013

Bryan, Doncaster

  • Overall:
    No Response
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The sales assistant who ordered the item on line for me was extremely helpful without being pushy. (If the item had been available in the shop I would have scored 10.)

Purchased a scanner
from Currys on 20 Apr 2013

Maxine, leeds

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good service from the txt message telling me ETA, and delivery

Purchased a washing machine
from Currys on 20 Apr 2013

Vijay, Middx

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

I bought a TV and the delivery guy dropped it. As I did not notice the damage until after I put it on the wall Currys refused to replace it.

Purchased a tablet PC
from Currys on 20 Apr 2013

Pauline, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivery was on time. They phoned me 15 mins before delivery to let me know they were on their way.

Purchased a washing machine
from Currys on 20 Apr 2013

Karen, Oxford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Brilliant service

Purchased a fridge freezer
from Currys on 20 Apr 2013

Mark, West Drayton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivery personal not very happy or helpful

Purchased a fridge freezer
from Currys on 20 Apr 2013

Diane, Kingston Upon Thames

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

I purchased a package deal, but there was a hassle getting hold of a couple of the inclusive things - which took days to resolve - and the store staff, whilst being very nice, didn't really have a clue. It became apparent that your online division is totally divorced from your high street stores, which is very frustrating for the customer. Ordering and getting the complete package not only took days to achieve, but actually used up 4 hours of my time. (The order was delived to the store, but even then half the stuff included in the package deal was missing, which took another hour to sort out. And if I'd asked for a home delivery, I would have had to go to the store again to sort it oout). Having said that, I'm extremely happy with the package deal, which was the best deal around.

Purchased a tablet PC
from Currys on 20 Apr 2013

Julia, St Leonards

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Generally, most items can be found at a better price elsewhere. Packaging was not removed and taken for recycling/disposal.

Purchased a tumble dryer
from Currys on 20 Apr 2013

Ian,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Hassle free, good service

Purchased a washing machine
from Currys on 20 Apr 2013

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