Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    96%

    would buy again from Currys

  • Delivery

    93%

    on time and in good order

  • Customer service

    81%

    of enquiries handled effectively

25560 reviews in the last 6 months

Vince , Bury St Edmunds

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great online experience

Purchased a blu-Ray player
from Currys on 04 Jul 2014

Kathleen, Poulton le Fylde

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Helpful

Purchased on
04 Jul 2014

Angela, Durham

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Item arrived with a broken prong on the plug, contacted customer services and they arranged for someone to come the next day and fit a new one.

Purchased on
04 Jul 2014

karen, saxilby, lincs

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Have used them before. Delivery guys always very pleasant amd helpful. And also never have to wait long for a delivery.

Purchased on
04 Jul 2014

Lyn, Guildford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Always helpful. Good staff

Purchased on
04 Jul 2014

" Rafiu",

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good price

Purchased on
04 Jul 2014

Pauline, Inverness

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Since the camera I wanted wasn't in stock the person who served me ordered it on line for me. Couldn't have been more helpful and patient.

Purchased a digital camera
from Currys on 04 Jul 2014

Mark, Leicester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good communication, product delivered on time

Purchased on
04 Jul 2014

Adam, Barnsley

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Completely the wrong item despatched. Call centre told me to go to local Currys, checked stock levels and asked me to exchange in store. Store was not aware and would not initially exchange. Call centre called by store knew nothing of previous call. A real mess. Eventually realsied the wrong item was more valuable and exchanged after much debate and time wasting!

Purchased on
03 Jul 2014

James, Livingston, West Lothian

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No issues

Purchased on
03 Jul 2014

Matt, Solihull

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The guys that delivered it didn't bother to unpackaged it and take away the packaging as promised. So not so good there.

Purchased on
03 Jul 2014

Darren, Telford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Staff very helpfull.

Purchased a TV
from Currys on 03 Jul 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No issues,

Purchased on
03 Jul 2014

Tina, Folksworth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good but customer service experience could have been better. Reschuled collection and delivery without prior notice

Purchased on
03 Jul 2014

Jenny, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Simple to order online. I was kept up-to-date with order status. Delivered in time-slot I specified and paid for.

Purchased a TV
from Currys on 03 Jul 2014

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