Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    96%

    would buy again from Currys

  • Delivery

    93%

    on time and in good order

  • Customer service

    82%

    of enquiries handled effectively

54530 reviews in the last 6 months

Mark, East London

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

A mixed bag of polite, helpful staff and useless staff with can't do attitude. Bit of a drawn out process for what should have been a straight forward purchase. The poorer the area your store is based the more you should train your staff and offer incentive as their environment and prospects are reduced and so too for many is their interest in providing better service.

Purchased a computer mouse
from Currys on 16 May 2015

Christopher, Oldham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I usually use the Oldham store and the service is great

Purchased on
16 May 2015

Bill, Glasgow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

a little confusion at pickup point which was arranged at a different branch but was handled efficiently.

Purchased on
16 May 2015

Chris, Wimbledon, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

As expected. Ordered online and Collected item from my local branch with no hassles.

Purchased on
16 May 2015

Andrew, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The item was delivered very quickly and in excellent condition. No problems. Cheaper than Amazon.

Purchased on
16 May 2015

steve, torquay

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

ok

Purchased a laptop
from Currys on 16 May 2015

Heather, Reading

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

We purchased online which was very simply, straight forward and efficient. We had the doors reversed to the other side and they were fitted whilst on the back of the lorry and at the time it alarmed me as it meant the appliance would be moved without the packaging. I can honestly say I needn't have worried as both delivery men moved it up four flights of stairs very carefully to our flat and there was no damage what so ever. Job well done, great service!

Purchased a fridge freezer
from Currys on 15 May 2015

Ian, Blyth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Only had the cookers in when the £150 cash back offer ended which seemed funny not!

Purchased on
15 May 2015

Dawn, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivered during the timeslot allocated

Purchased on
15 May 2015

ASHWORTH, Ivybridge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast and efficient. Don't bother with paying for a time slot unless you won't be available either all morning or afternoon

Purchased an oven
from Currys on 15 May 2015

Abulfazal, london

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Customer service was okay with dealing with return. Previously I've had late deliveries (took 1 week just to dispatch the item and then anohter week for it to arrive) but this was was okay

Purchased on
15 May 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordered on line, easy to do, with prompt email conformation of order.

Purchased on
15 May 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

First fridge was badly dented - took ages to get it replace

Purchased on
15 May 2015

Arkin, London

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Not good at all.

Purchased a dishwasher
from Currys on 15 May 2015

simon, burnham-on-sea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Currys have generally been most helpful. I really have no complaints

Purchased a TV
from Currys on 15 May 2015

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