Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    96%

    would buy again from Currys

  • Delivery

    94%

    on time and in good order

  • Customer service

    82%

    of enquiries handled effectively

5862 reviews in the last 6 months

Nigel, York

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I bought the kettle on a Monday (it was not in stock so was a 5 day delivery-FREE) on Tuesday I looked on-line and it had been reduced by £10.00 ! I spoke to the Manager and he advised me to wait for delivery - which occurred the next Friday- then bring receipt into store and the difference would be refunded. This was actioned with no fuss by AN EXTREMELY pleasant lady which ensured I would have no hesitation in dealing with Currys again in the future.

Purchased a kettle
from Currys on 07 Jul 2014

Peter, GLASTONBURY

  • Overall:
    Unhappy
  • Delivery:
    No Response
  • Customer Service:
    No Response

Delivery subject to complaint CC24400958

Purchased a fridge freezer
from Currys on 07 Jul 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All great. So impressed with the delivery service

Purchased on
07 Jul 2014

Keith, Hayle

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Have purchased the last 3 washing machines, together with other white goods from Currys and have always found the advice given in Store and the complete purchasing experience to be good. The washing machine, i have just bought, was purchased on line. It arrived promptly, securely packaged and in new condition. The delivery men sited the machine for me, thus making it easy for self installation. No complaints whatsoever.

Purchased a washing machine
from Currys on 07 Jul 2014

Emmanuel, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good

Purchased on
07 Jul 2014

Christine, Bedlington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service delivered well within the time slot,2 very curtious gentlemen well worth the £20 to have delivered and installed,

Purchased a washing machine
from Currys on 07 Jul 2014

Alan, Broadstone

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Currys recommended the Logitech keyboard as having the facilty to assign keystrokes to Macros. In this respect the keyboard was useless as it only assigned keystrokes to a list of items. In other words hot keys. It could not assign text which is what I wanted it ls such as User names & passwordto do. So Currys were wrong. The other problem was that bluetooth would 'freeze' causing delays, especially when filling in details such as User Name 7 Passwords. I waited delays of 5 mins. I have consigned this keyboard to the dust bin. It was useless for me.

Purchased on
07 Jul 2014

Alex, enfield

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Poor, your staff are idiots to put it nicely

Purchased on
07 Jul 2014

Nidheesh, Basildon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Superb service with excellent staffs

Purchased on
07 Jul 2014

Darren, Southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good apart from can't find my free 5 year guarantee .

Purchased a TV
from Currys on 07 Jul 2014

Barry, Wallasey Village

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have always had a good experience with Curry's from my very first cassette recorder weigh back in 1970. Though other suppliers have come in as well, Curry's has always been there. The only thing I will be seeking in the next year or two is an economic DVD Recorder with an HIMI input as well a output. If Curry''s or anyone else can advise me if such a thing is on the market I would be most grateful.

Purchased on
07 Jul 2014

Mike, Rotherham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

great experience, very professional staff

Purchased on
07 Jul 2014

Xiaomin, m

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Bad experience with installation. Finally, the installation was done by myself.

Purchased a washing machine
from Currys on 07 Jul 2014

Chris, Woking

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Used the order and collect service which worked very well. Communication was excellent

Purchased a desktop computer
from Currys on 07 Jul 2014

Geoffrey, Midhurst

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

From ordering to delivery it was plain sailing. Regular updates by phone on delivery time and the delivery guys were very efficient and helpful. My only issue is that numerous attempts to order via the Nectar Points site link resulted in failure every time. I finally ordered directly from the Currys site and had to forfeit my points. Also, Currys don't take your Nectar card if you try to order in-store.

Purchased on
07 Jul 2014

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