Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    95%

    would buy again from Currys

  • Delivery

    92%

    on time and in good order

  • Customer service

    78%

    of enquiries handled effectively

115000 reviews in the last 6 months

matt,

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I prefer john Lewis every time

Purchased on
30 Mar 2015

Adam, Birmingham

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Awful

Purchased on
30 Mar 2015

Richard, DISS

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

THREE TIMES I CONTACTED YOUR CUSTOMER SERVICE - FIRST TIME I WAS GIVEN INCORRECT INFORMATION ABOUT MY RETURNED FAULTY ITEM - SECOND TIME I WAS REDIRECTED (WITHOUT BEING TOLD) TO DPD WHO KNEW NOTHING ABOUT MY QUERY - THIRD TIME THANKFULLY I SPOKE TO A VERY HELPFUL LADY WHO KNEW WHAT TO DO - I AM STILL AWAITING MY REPLACEMENT!! I FEEL IT WOULD BE APPROPRIATE FOR YOURSELVES TO PROVIDE A "CALL BACK" SERVICE WHEN CUSTOMERS HAVE A COMPLAINT RATHER THAN HAVING TO REPEATEDLY GO THROUGH YOUR AUTOMATED ANSWERING SERVICE WHICH I FEEL IS VERY POOR

Purchased on
30 Mar 2015

Geoff, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

8yrs ago I bought my 50 inch Plasma from currys. that has been replaced by a 60inch. the old one is religated to the spare room.

Purchased a TV
from Currys on 30 Mar 2015

Heather, Newtownabbey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

When I bought the projector I took advantage of what I thought was a bargain by adding an expensive HDMI cable to the "bundle". After a bit of subsequent reading I learned that a much cheaper HDMI was all I needed. I returned the expensive version to a nearby store and got a refund without any trouble but I can't help feeling that Currys were being a bit cheeky in pushing a product that was not in the customer's interest. Amazon provided me with a cable that works perfectly for £3.50. Hope this comment is helpful.

Purchased on
30 Mar 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

It's a reliable service and the products are of a high standard.

Purchased on
30 Mar 2015

David,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Having had no notice regarding a delivery option after two weeks, I cancelled my order.

Purchased an oven
from Currys on 30 Mar 2015

Jackie,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Used them several times.. Good service...delivery times..great drivers..very helpful

Purchased on
30 Mar 2015

Kevin, birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

staff help full and very professional.

Purchased on
30 Mar 2015

Terry, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems and the staff in the branch were knowledgeable and helpful.

Purchased on
30 Mar 2015

kim, bracknell

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

no problem again very happy shopper

Purchased on
30 Mar 2015

Tony, Chelmsford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent

Purchased on
30 Mar 2015

June, Hitchin

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Very pleasant, cheerful and helpful sales people. We normally go to Currys first for most of our electrical products. Do find it irritating though that very often they are not in stock in the store and have to order online

Purchased on
30 Mar 2015

Michael, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent

Purchased on
30 Mar 2015

Anna, Kent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

It arrived after two days not two weeks as advertised on web

Purchased on
30 Mar 2015

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