Reviews of Currys

Currys logo

Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    96%

    would buy again from Currys

  • Delivery

    94%

    on time and in good order

  • Customer service

    82%

    of enquiries handled effectively

6154 reviews in the last 6 months

Sharon, Halesowen

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

It was delivered very quickly, unfortunately had to wait two weeks to have it installed, as we were having a gas cooker removed and our new one was electric. There was no option online to add a note and it was only later, having gone on to Currys website that I realised that I should have let Currys know so a gas / electric fitter could deliver the item. Telephoned customer services where I was put through to someone very helpful who booked us a fitter for the following Sunday. Very friendly and helpful service, and when the fitters arrived they were very friendly and efficient too.

Purchased on
08 Nov 2014

Ken, Middlesbrough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good

Purchased on
08 Nov 2014

Len, Poole

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

On line purchasing is far better than visiting a branch store where staff often know less about the product than the purchaser.

Purchased a TV
from Currys on 08 Nov 2014

Gerald, Warminster

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Website clear - delivery quick.

Purchased on
08 Nov 2014

L, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Previously had a bad experience with Currys and this is our first purchase since then and has gone quite a way to redeeming my point of view. Item ordered on line. Simple transaction. Delivered on time. No problems.

Purchased on
08 Nov 2014

Heather, Motherwell

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast ordering online fast and efficienct delivery

Purchased on
08 Nov 2014

Darren, Sunderland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Used click and collect. Curry's kept me up to date with the progress of my order and the staff in store were very helpful.

Purchased on
08 Nov 2014

Victoria,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very efficient service. Friendly in-store help if you need it.

Purchased on
08 Nov 2014

Carl, Exeter

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Really easy and unstressful.

Purchased a washing machine
from Currys on 08 Nov 2014

Iona, Kendal

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

My only downer on the purchase was the fact that Currys advertised the product as having the latest OS Yosemite loaded but when I got the MacBook up and running I found that the OS was in fact an older version of Mavericks, the preceding OS. I then had to go through a lengthy process of updating the OS software and I had one or two problems with this. All is well now and I love the product. Currys you need to make sure you are selling products exactly as described as I felt deceived by the wrong info on the ticket in the shop and on the website.

Purchased on
08 Nov 2014

David, Bangor co Down

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good

Purchased on
08 Nov 2014

Sandra, Kirkcaldy

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Although not available for immediate delivery, it was delivered within timescale specified and I was kept up to date on the delivery date of when it would arrive. The delivery team were helpful too.

Purchased on
08 Nov 2014

Gwyneth, Pontypool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very good

Purchased a hob
from Currys on 08 Nov 2014

Steven, Sapcote

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The drivers that deliver the fridge was very good and removed all the package ,but I had had another delivery of a oven and they left all the package

Purchased on
08 Nov 2014

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Annoyed that they are advertising goods for sale which are not actually available.

Purchased on
08 Nov 2014

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