Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    95%

    would buy again from Currys

  • Delivery

    92%

    on time and in good order

  • Customer service

    78%

    of enquiries handled effectively

116656 reviews in the last 6 months

John, Walthamstow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Simple - which is how I like it.

Purchased on
11 Apr 2015

John, Truro

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Item on display at local store but not in stock. Ordered on line and soundbar was delivered free of charge and the day following my order.

Purchased a home cinema system
from Currys on 11 Apr 2015

Sally, orpington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

great staff - understood and really supportive

Purchased on
11 Apr 2015

Hambo, Leven

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

This on-line purchase was flawless.

Purchased a steam iron
from Currys on 11 Apr 2015

Anna, Bradford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problem ordered them on line and delivered within a few day's great.

Purchased on
11 Apr 2015

Eric, Watford

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Friendly helpful staff on the phone but not backed up by their delivery company. Delivery, I was given a date, waited all day, phoned and was told would be delivered next day. Said we would be out, so deliver after 3pm, they agreed then next day at 8am was told they would deliver in 15mins. Total lack of communication between suppliers and deliverers. Also to be told that it would be delivered between 7am and 7pm is a joke, this is 2015 if your delivery company cannot give a two hour or less delivery slot it should not be in the business.

Purchased a fridge freezer
from Currys on 11 Apr 2015

Paul, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

quick and efiecient

Purchased on
11 Apr 2015

Omprakash, liverpool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very knowledgeable and helpful staff.

Purchased on
11 Apr 2015

Sharron, Hereford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

First-class, very speedy service. No problems at all.

Purchased on
11 Apr 2015

Louise,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy service, the product basically arrived the next day which I was not expecting as I paid the normal shipping price. Arrived in good condition.

Purchased on
11 Apr 2015

Ian, Sheffield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Helpful member of staff ensured I got a vat receipt etc

Purchased on
11 Apr 2015

S,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Burtons help was again superb Ben the guy who served me and dealt with my request was brilliant.

Purchased on
11 Apr 2015

Sala, Great yarmouth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent, helpful and timely

Purchased on
11 Apr 2015

Michael , Penarth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Did it all on line, so no direct contact

Purchased a fridge freezer
from Currys on 11 Apr 2015

Nigel, Doncaster

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

First item delivered damaged beyond use. I called customer services and after describing the problem a replacement was ordered. I was told to expect a call later that day to arrange another delivery. I did not hear from Currys for five days. Second item arrived damaged. Driver said it may be due to the way it was packaged. I have used Currys on a number of occasions to buy a range of goods. This is my first poor experience.

Purchased a kitchen accessory
from Currys on 11 Apr 2015

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