Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    96%

    would buy again from Currys

  • Delivery

    92%

    on time and in good order

  • Customer service

    82%

    of enquiries handled effectively

38170 reviews in the last 6 months

Arnoud, Brighton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Product arrived on time, without problems. No complaints here.

Purchased an oven
from Currys on 25 Aug 2015

Robert, Brighton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

next day delivery and I was well informed about the time.

Purchased a washing machine
from Currys on 30 Jul 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Currys sells good products. I won't argue that. If you are taking home from the store or if it is an item that can be delivered without complication, GREAT! Use them! However, if you have more than "3" steps/stairs, don't expect to receive your item without tedious time calling, emailing, taking photos to verify information, etc. Have I had any problem with any purchased item that didn't require delivery? No. Can I get my fridge-freezer? Apparently not. Delivery Attempt #1: Indicated that the item was "too large" to fit through the upstairs door. Depth measurements of the item is 74 cm. My door is 70 cm. You would think they were right. Oh wait. The doors come off to assist with delivery. Then the depth is only 60 cm. The delivery guys made the indication there was no way to deliver this product. I actually had to go back to the store (where I was going to get a different product due to this complication) only to learn about the door detachment and that there was no reason it couldn't fit through the door frame. Delivery Attempt #2: Indicated that they couldn't deliver up more than "3" steps. Further indicated to Currys team that there was a "spiral staircase" which is entirely inaccurate. Let's simply say that the delivery team simply apparently don't want to do any real work and still get paid. Be advised when ordering large products if you are not on a ground level or if you don't have an elevator/lift to assist with product delivery, this team is not dependable.

Purchased on
15 Jul 2015

Kevin, Wigan

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

They refunded money without question.

Purchased on
17 May 2015

David, Pontefract

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Service and support was good. Returning item in store was handled well by staff. No issues with Currys, disappointment with the product.

Purchased a laptop
from Currys on 16 May 2015

Janet, fleet hants

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very good

Purchased a washing machine
from Currys on 16 May 2015

Edge, Letchworth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to use web site, quick delivery and exactly when they said. Lovely delivery man

Purchased on
16 May 2015

Gerald, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Item not delivered on the day expected, had to ring and rearrange. No call or explanation as to why it occurred.

Purchased a cooker
from Currys on 16 May 2015

Andrew,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good

Purchased a fridge freezer
from Currys on 16 May 2015

Cheryl, sutton on sea

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Rubbish

Purchased on
16 May 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I buy all my electrical items from currys because they do exactly what they say they will and deliver high quality goods in a friendly and helpful manner and most importantly on time!!!

Purchased on
16 May 2015

Z, Norwich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Nice price nice price nice price.(repeat three times for important things

Purchased a laptop
from Currys on 16 May 2015

Rachelle, Colchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Friendly, helpful staff. Didn't do the irritating salesperson act ;) Almost 10/10 :)

Purchased a digital camera
from Currys on 16 May 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

As above.

Purchased on
16 May 2015

Brian, Livingston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

They implied that the 10 year warranty was for both parts and labor. Where it's parts only Making th Samsung with it's 5 years parts and labor a better buy

Purchased a washing machine
from Currys on 16 May 2015

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