Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Currys

  • Delivery

    92%

    on time and in good order

  • Customer service

    78%

    of enquiries handled effectively

13957 reviews in the last 6 months

Rob , Ross, Wye

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

No problems at all - easy return of old unit and exchange/upgrade to new.

Purchased a speaker
from Currys on 01 Dec 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

This is 2nd time this year I've used Currys for a major purchase,1st was a range cooker which was unsuitable for our connections,item taken away & money refunded swiftly,advised on an alternative which was delivered quickly,would highly reommend.

Purchased on
25 Nov 2014

Jacqueline, rubery, Birmingham

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Cooker was not delivered on the day is should have been. Had to wait another week after planed delivery date.

Purchased a cooker
from Currys on 25 Nov 2014

Jennifer, Burton Upon Trent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Dealing with the order over the phone was very efficient but before that I had tried to order on line which was VERY frustrating as it seems the website would not accept my address because it was too long, but it did not tell me what the problem was just kept me on the page with no further information. I won't try to order on line again.

Purchased on
25 Nov 2014

Jan, Polegate

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Am still waiting for the second replacement grill trays to arrive to replace the damaged ones that came with the oven. The first replacement (only one sent) was damaged too. They need to be inspected before being sent out. There is enamel missing on all of them which will lead to rusty patches and render the items useless for food preparation. On the plus side, Zoe at Customer Services understood my problem with the photo on the website and the item I saw in the shop being different and gave me good advice for accepting or rejecting the item when it was delivered.

Purchased on
25 Nov 2014

Vera,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Staff very helpful

Purchased on
25 Nov 2014

Mike, Coventry

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Always try the hard sell on "Extended Warranty".

Purchased on
25 Nov 2014

David, Neath

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

They do what you would expect from such a large company!

Purchased on
25 Nov 2014

Nasra, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I think they delivered the product on time and kept me upto date with everything.

Purchased a laptop
from Currys on 25 Nov 2014

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Not very good.

Purchased on
25 Nov 2014

michael, sheffield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great product good price instalation service poor machine not set correctly had to be reset door not fitted because hinges not in correct place. But installation money refunded with no fuss

Purchased a washing machine
from Currys on 25 Nov 2014

Ann, washington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast and effecient sevice

Purchased on
25 Nov 2014

Colin, Lincolnshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

We have dealt with Currys in the past and have no complaints.

Purchased a washing machine
from Currys on 25 Nov 2014

Karen, Stowmarket

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Exactly as described. Service, product and delivery

Purchased a TV
from Currys on 25 Nov 2014

Mark, Liverpool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good

Purchased on
25 Nov 2014

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