Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    96%

    would buy again from Currys

  • Delivery

    93%

    on time and in good order

  • Customer service

    81%

    of enquiries handled effectively

13081 reviews in the last 6 months

Ernie, Plymouth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have used Curry's many times and have always found them to be efficient and offering a good variety of products at competitive prices.

Purchased on
01 Aug 2014

Ryan, edinburgh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fantastic friendly service excellent communication and sent updates via email which kept me informed which is excellent. In general I have always had a pleasant experience with currys and believe they have the customers interest at heart and aswell as having excellent products available to the consumer

Purchased on
01 Aug 2014

Jo, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Currys have always been a 'go to' company in terms of getting a decent review for something you want to buy, simply by breadth of their experience and years in the electricals market

Purchased on
01 Aug 2014

David, Limavady

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Got this TV delivered directly. was delivered promptly and in perfect condition. since then, i have went in to a store and purchased another TV. Service was top class, they even carefully unpacked the TV to confirm it was in good condition with no marks, dents or scratches. it was then carefully put back, and placed in my care with great care. before the purchase I was politely offered help, I refused it as I like to look at my own pace. the staff quickly acknowledged this and let me go about my business until i was ready to make a purchase. At this point there was someone ready and willing to help which to me is sterling service! In a market where sales staff are encouraged to push sales, its nice to see a company who seem to appreciate when a customer wants help and when they want to be left alone rather than forcing information and expensive products down your throat. well done Currys

Purchased on
01 Aug 2014

Melanie, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Customer service was variable. I ordered a different fridge initially online, which did not give me any indication of the delivery date. I rang up the following day and although I eventually spoke to someone who was able to tell me that they'd be able to find out from the supplier the next day when it was approximately due, the first person I spoke to told me initially that they couldn't find out, then when I pressed for a contact number for the supplier so I could contact them directly to find out, that it would be within two weeks because that was the service agreement - which was completely wrong it was actually going to be nearer to 6 weeks when they'd spoken to the supplier. It was only when I rang to cancel that I actually spoke to someone helpful who then contacted the supplier and informed me of the correct delivery estimate.

Purchased a fridge
from Currys on 08 Jul 2014

Amber,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

one of the KNOWHOW guys who came and delivered the washing machine asked if he could use my toilet i of course said yes assuming he knew how to use a toilet. A large puddle of urine round my toilet on the floor suggested otherwise.

Purchased a washing machine
from Currys on 08 Jul 2014

Judy, Hoylake

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The ordering process was straightforward. We were particularly pleased with the team who came to deliver and install our cooker. They were careful and thorough as well as friendly and helpful.

Purchased on
08 Jul 2014

Abira, Slough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good

Purchased a washing machine
from Currys on 08 Jul 2014

Amanda, Bath

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Most reliable company I have used. I tried a larger online company who let me down continuously. Currys are by far the best.

Purchased a fridge freezer
from Currys on 08 Jul 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very happy with my experience with Curry's

Purchased on
08 Jul 2014

Judith, York

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Friendly staff and knowledgable

Purchased a washing machine
from Currys on 08 Jul 2014

Constance, birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

i did order microwave at the same time to be delivered at the same time as other items, it never arrived i went back to work and it was being delivered while i was at work. i tried to contact customer services but could never get a reply. i went into the curry shop at tyburn house birmingham and they just gave me a number to ring, did not want to know about what i said. also order a fridge freezer at the same time, this was wrong (i think i ordered the wrong one so that was my fault) i wanted to return it but again , tyburn house currys just gave me a number, it cost me a lot to call from my mobile and i could not get any help there so i have kept the freezer. i wont go back to curry's again

Purchased a washing machine
from Currys on 08 Jul 2014

Susan, Belper

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Straight forward easy process from start to finish.

Purchased a landline phone
from Currys on 08 Jul 2014

Christopher,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Shop staff very poor. Brought online.

Purchased on
08 Jul 2014

Leonard, hackney

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I ordered the printer via email and was notified when I could collect from the store via email it was so easy thanks

Purchased a printer
from Currys on 08 Jul 2014

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