Reviews of Currys

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Currys’s reputation, according to verified Currys customers who purchased in the last 6 months.

  • Overall

    96%

    would buy again from Currys

  • Delivery

    92%

    on time and in good order

  • Customer service

    78%

    of enquiries handled effectively

111846 reviews in the last 6 months

Sue, Diss

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Pre-delivery information excellent. Delivered on time.

Purchased on
11 May 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

I have still to fully explain my reasons for having to stop trying to use the online service. My initial experience of customer service was simply awful, up there with the worst. Terribly difficult to speak to any human being unless they were selling. Actually for such a large business quite shameful. However latterly there does seem to be some sort of connection from CS to discover what went wrong.

Purchased on
11 May 2015

Jo, Kettering

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast and easy

Purchased on
11 May 2015

Pamela, Tywyn

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    Satisfied

Very good

Purchased on
11 May 2015

Kirsty, Ayr

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I was met by a very pleasant sales assistant who helped me get my preordered item.

Purchased on
11 May 2015

Helen,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

neutral

Purchased a toaster
from Currys on 11 May 2015

Harry, matlock

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Always been good.

Purchased a printer
from Currys on 11 May 2015

Alison , Colchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems encountered.

Purchased an oven
from Currys on 11 May 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Currys was fine it's Knowhow colleagues that have a problem they are rude , not at all helpful , put you in a position where you decide not to keep a product cos they don,t want to install it

Purchased on
11 May 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Very poor, got a delivery date of 18th May ( week after order) stayed in all day after taking day off work, phoned at 7pm to be told it was still with whirlpool and no delivery date till after 28th May. No apology just told should have had e-mail for someone!!! Very very poor service.

Purchased on
11 May 2015

Barry, Bicester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to order. Like the tracking facility although the tracker said it had been delivered and it arrived 5 minutes later, just in time to stop me getting on the phone. Guess the postman filled in the 'paperwork' before leaving his van.

Purchased on
11 May 2015

lindsey, cheshunt

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

we used the collect service for our existing dishwasher and the installation service for the new delivery . the only down side was the fitters damaged my kitchen cupboard when installing or removing the old appliance. i was at work and wasnt able to report it at the time

Purchased on
11 May 2015

Yuliya, Derby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good range, good prices and fast delivery. Although, installation was not done correctly so appliance had a leak. But Currys rectified the issue in two days.

Purchased a dishwasher
from Currys on 11 May 2015

Dylan, Doncaster

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The price was good, I ordered on line and it arrived when it said it would. Simple as that.

Purchased on
11 May 2015

Damiao, Eastbourne

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I'm a Currys customer. They really care about me.

Purchased on
11 May 2015

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