Dixons Reviews

The Dixons headquarters

96%

Would buy again
from Dixons

1000+ Dixons customers answered the question:

“Would you buy again from Dixons?”

96% said Yes Read ‘yes’ reviews »

4% said No Read ‘no’ reviews »

Read all customer reviews »

  • Customer Reviews
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94%

happy with delivery

1000+ customers answered the question:

“Were you happy with delivery and condition of the products?”

94% said Yes Read ‘yes’ reviews »

6% said No Read ‘no’ reviews »

79%

happy with customer service

1000+ customers answered the question:

“If you contacted customer services, did they handle your query effectively?”

79% said Yes Read ‘yes’ reviews »

21% said No Read ‘no’ reviews »

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Nope

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Excellent product, excellent service, A* all round!!

Purchased on 03 Nov 2009

Michael, Leeds

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Dixon Websales is a consistently reliable site for purchase of white goods. Price and delivery are dependable and follow up service is superior to many of its competitors.

Purchased a tumble dryer
from Dixons on 03 Nov 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? Yes

Good customer service? No

Look at Bad comments.

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

delivery guys very helpful and efficient would certainly buy from Dixons again

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Have used Dixons before and have always been happy with purchases

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Didn't answer

Once you get used to the noise, machine is fine

Purchased on 03 Nov 2009

Jevon, Folkestone

Would buy again? Yes

On time and in good order? No

Good customer service? No

First delivery attempt went to wrong road, then 2nd time they delivered at 9:45pm after we had gone to bed.

Purchased a television
from Dixons on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Great service from Dixons on line.

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

The chaps who delivered our dishwasher were very polite and helpful.

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? No

Arrived one day later than expected, I was informed about this late in the evening so a bit waste of time as I was waiting the whole day

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Arrived within a few days of order, The day before delivery I had a text telling me time frame of arrival and then phoned about half an hour before arrival and they arrived at the time I was told. Put the cooker where I wanted it and were helpful and pleasant. All quick and easy.

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

i have bought before and it was a tv

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? No

Purchased HDMI cord.Not delivered, problems with Carrier. Your refund procedure needs to be refined

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? Yes

Good customer service? Yes

first laptop defective repaired once then had to argue with dixons to get replacment when went wrong 2nd time in 2 weeks... and they coulnt fix it

Purchased on 03 Nov 2009

The Dixons headquarters

Headquarters:

DSG International Plc, Maylands Avenue, Hemel Hampstead, Hertfordshire HP2 7TG

Tel: Aftersales: 0844 561 1111