Dixons Reviews
96%
Would buy again
from Dixons
1000+ Dixons customers answered the question:
“Would you buy again from Dixons?”
96% said Yes Read ‘yes’ reviews »
4% said No Read ‘no’ reviews »
94%
happy with delivery
1000+ customers answered the question:
“Were you happy with delivery and condition of the products?”
94% said Yes Read ‘yes’ reviews »
6% said No Read ‘no’ reviews »
79%
happy with customer service
1000+ customers answered the question:
“If you contacted customer services, did they handle your query effectively?”
79% said Yes Read ‘yes’ reviews »
21% said No Read ‘no’ reviews »
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
SERVICE WAS QUICK AND EXCELLENT.
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Cheers!
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Very pleased with service and price. Would definately use retailer again and recommend to friends
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? No
Had to chase up the return item, it took almost a week to get the replacement and it seemed they didn't really know what was happening.
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Quite a few bad points but overall still a very good printer. If I didn't need CD printing I would have bought a cheaper Epson and saved around £100.
Purchased on 29 Oct 2009
Val, Brighton
Would buy again? Yes
On time and in good order? Yes
Good customer service? Yes
I was very impressed with the whole experience of buying on line from Dixons. Everything went extremely smoothly
Purchased a washing machine
from Dixons on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? No
Good customer service? Yes
The machine was delivered on time but was faulty - it was returned to manufacturer immediately by delivery team and replaced with a new machine the following day.
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
This was bought for my Daughter and she is very pleased with it.
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
delivery men were fantastic and carried it up 3 floors ...they got well tipped but wasnt expecting it
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
first class service reccomended
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Didn't answer
On time and in good order? No
Good customer service? No
As mentioned above, the machine still does not work two weeks after reporting the fault.
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? No
ELECTRONIC CALL CENTRE FOR ARRANGING DELIVERY IS NOT VERY GOOD
Purchased a television
from Dixons on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Yes
good alround try to keep it up
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? No
Good customer service? Yes
Delivery was delayed 48 hours by a vehicle breakdown
Purchased on 29 Oct 2009
Anonymous verified purchaser
Would buy again? No
On time and in good order? No
Good customer service? No
I asked to buy an alternate oven which canceled my original delivery, then switched back to my original choice. I was not told that the original delivery had been canceled, and even asked if the oven would still be delivered as arranged, to be told that yes it would. Then the oven came without a cable, and we found that the usual 6mm cable recommended for ovens is too thick for this one, which makes one question how safe it will be.
Purchased on 29 Oct 2009
Headquarters:
DSG International Plc, Maylands Avenue, Hemel Hampstead, Hertfordshire HP2 7TG
Tel: Aftersales: 0844 561 1111