Reviews of BHS Direct
BHS Direct’s reputation, according to verified BHS Direct customers who purchased in the last 6 months.
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Overall

would buy again from BHS Direct
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Delivery

on time and in good order
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Customer service

of enquiries handled effectively
Barry , Sidcup
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Unhappy
Delivered on time and good communication
Purchased on
12 May 2013
Gerhard, Bridgend
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Unhappy
services are generally very good overall
Purchased on
10 May 2013
Tim, Rochester
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Price, effecient delivery service
Purchased a laptop
from BHS Direct on 09 May 2013
DA, Rochdale
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Ordered at 5.50pm, but still arrived next day. (and with free standard delivery)
Purchased a monitor
from BHS Direct on 08 May 2013
JEANETTE, MACCLESFIELD
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Reliable and delivered on time and on the ordered day. The only reason BHS lost marks was because I was expecting the delivery drivers to contact me for expected time of arrival but they never rang. Fortunately they had come by early afternoon so hadn't had too long to wait.
Purchased a hob
from BHS Direct on 08 May 2013
Ross, Greater Manchester
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
reliable speedy service...as promised.
Purchased on
08 May 2013
Anne, Rugby
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
No Response
bike arrived on time and all parts present however, box was damaged and driver said they are always damaged
Purchased on
07 May 2013
Anonymous verified purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Prompt delivery
Purchased on
07 May 2013
stephen, Farnham
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
excellent product and service from start to finish.
Purchased a laptop
from BHS Direct on 06 May 2013
Vineet,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
The first time wrong colour chair was delivered. The customer services were excellent in handling the replacement
Purchased on
06 May 2013
Confirmed purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
quick delivery
Purchased on
06 May 2013
Janice, Brighton
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
just an overall good service from BHS Direct.
Purchased on
03 May 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
No item, no help and no response from BHS
Purchased on
03 May 2013
Ian, Leeds
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
seamles could not find fault with the processes
Purchased a dishwasher
from BHS Direct on 01 May 2013
Nikhil, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Ease of order and order status information.
Purchased a digital camera
from BHS Direct on 01 May 2013
