Reviews of BHS Direct
BHS Direct’s reputation, according to verified BHS Direct customers who purchased in the last 6 months.
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Overall
would buy again from BHS Direct
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
Roy, Anglesey
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
I used the option to pay via Amazon, which was very easy, and negated the need to enter all my detail, and payment detail again. More important was the fact that BHS had the TV at the best price I could find, and was the same as the lowest price identified by "Which" magazine.
Purchased a TV
from BHS Direct on 11 Mar 2013
Marjorie, Bridgwater
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Excellent prompt service and delivery.
Purchased a TV
from BHS Direct on 11 Mar 2013
Ernie, Artigarvan
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
The price was right. The goods arrived on time. Reviews from customers were good.
Purchased an air purifier
from BHS Direct on 11 Mar 2013
Laurence, Liverpool
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Value for money.
Purchased an air purifier
from BHS Direct on 10 Mar 2013
Gill, Leicester
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
I am not impressed with the level of cutomer service that I received. At no time of ordering were I told that the goods had to be ordered and would be delayed! I had to email to find out why I had no tracking result. I have also emailed to complain but have not been answerd!
Purchased on
10 Mar 2013
Dawn, Dunfermline
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Overall:
No Response -
Delivery:
Unhappy -
Customer Service:
Satisfied
Probably because i was to take delivery on a nominated day being a saturday which i may add paid for and didn't get it till Monday so had to wait in another day!
Purchased a TV
from BHS Direct on 08 Mar 2013
Jan, Maidstone
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
No problems at all and the item is good.
Purchased a TV
from BHS Direct on 08 Mar 2013
Gary, Manchester
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Relatively easy to deal with, could have done with knowing a bit sooner as to whether an a.m. or p.m. delivery was planned.
Purchased on
08 Mar 2013
Richard, Heathfield
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Fast delivery and good price.
Purchased a TV
from BHS Direct on 07 Mar 2013
Simon, Driffield
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Ease of use and delivering promises
Purchased a washing machine
from BHS Direct on 07 Mar 2013
Eilidh, Glasgow
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good service.
Purchased a laptop
from BHS Direct on 06 Mar 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
The wrong item was sent to me. After more than two weeks of calling BHS direct and being told that i would receive the correct item, in the end i didn't. I was told that they were NOW out of stock of the item i ordered and there was nothing they could do. I asked for compensation and was told it was not in their policy. Unacceptable behaviour from BHS Direct. Wasted my time and didn't keep me in the loop.
Purchased on
06 Mar 2013
William, Welling, Kent
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
No primary reason.
Purchased a laptop
from BHS Direct on 06 Mar 2013
natalie, torquay
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
easy buying and very quick delivery
Purchased on
05 Mar 2013
Ray, penzance
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good service, good price and quick free delivery.
Purchased a TV
from BHS Direct on 05 Mar 2013
