Reviews of BHS Direct

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BHS Direct’s reputation, according to verified BHS Direct customers who purchased in the last 6 months.

  • Overall

    91%

    would buy again from BHS Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    70%

    of enquiries handled effectively

792 reviews in the last 6 months

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Speedy delivery

Purchased on
25 Apr 2013

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

There seemed to be a confusion over the delivery emails i was sent.Ended up with two lots

Purchased on
25 Apr 2013

Len, Aberdeen

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Too early to comment on the machine but things look good. Internet buying certainly saves money compared to the high street. !!.

Purchased on
24 Apr 2013

Andrew, Bury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

excellent service and product

Purchased a blu-Ray player
from BHS Direct on 23 Apr 2013

RICHARD, Basildon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Satisfied with service

Purchased an oven
from BHS Direct on 23 Apr 2013

Dianne, Grimsby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service, delivered on time and any problems dealt with quickly and efficiently by customer services.

Purchased a fridge freezer
from BHS Direct on 23 Apr 2013

Helen, Sussex

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Arrived sooner than expected, box in excellent condition. Very happy.

Purchased a TV
from BHS Direct on 22 Apr 2013

Barbara, Stockport

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

a good sales experience

Purchased a microwave
from BHS Direct on 21 Apr 2013

Nan, Bucks.

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very upset by the experience.

Purchased a cooker
from BHS Direct on 21 Apr 2013

Louise, Glasgow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Effective and efficient ordering and delivery.

Purchased on
21 Apr 2013

jonathan, doncaster

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

easy and convineient way to shop

Purchased on
21 Apr 2013

elaine, holden

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent communication. Helpful friendly service at customer services call centre. Early delivery by helpful friendly delivery men. Good option for removal of old appliance. Top marks to bhs online shame you were let down by zanussi

Purchased on
19 Apr 2013

tracey, Edinburgh

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

You say immediate delivery on line then when order placed its then changed to 4 weeks time which was not convenient. On arrival and when opened there was a dent on the side panel of hobo but since we waited so long and were without cooking facilities we have fitted it. Not happy

Purchased on
19 Apr 2013

Rachel, Isle of Man

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Can't fault the them! :)

Purchased a cooker
from BHS Direct on 18 Apr 2013

yasar, clayton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

satisfactory, service & goods

Purchased on
18 Apr 2013

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