Reviews of BHS Direct
BHS Direct’s reputation, according to verified BHS Direct customers who purchased in the last 6 months.
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Overall
would buy again from BHS Direct
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
Confirmed purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Fast delivery and lovely item
Purchased on
13 Feb 2013
H, North East
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
Although the freezer was good value & delivery man was excellent, Bhs kept changing the estimated delivery date(ordered 21.1 - first expected date 1.2, then 11.2, then 11.3, actually arrived on 14.2 at short notice).
Purchased a fridge freezer
from BHS Direct on 13 Feb 2013
Natalie, Sutton
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
I paid for fitting and then got told that they couldn't do it and they didn't have any tools. So I had to paid a second time for someone to fit it..
Purchased an oven
from BHS Direct on 13 Feb 2013
Andrew , Hebden Bridge
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
First class seller.
Purchased on
13 Feb 2013
David, Wakefield
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
No Response
Delivery was meant to be next day. Received notification that delivery would be made. Item did not arrive. Next available day was a week away. Had to collect. Next Day should mean just that
Purchased a monitor
from BHS Direct on 12 Feb 2013
Shirley, Macclesfield
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Quick delivery with no problems
Purchased a TV
from BHS Direct on 12 Feb 2013
David, Birmingham
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good Service and Value
Purchased a laptop
from BHS Direct on 12 Feb 2013
Janette, stockton-on-tees
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Everything was satisfactory. No complaints.
Purchased a washing machine
from BHS Direct on 12 Feb 2013
Confirmed purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
brilliant laptop with slight design floor.the reason not totally happy was i wanted to swop it to see if the next one had the same slight twist in shelf and was told that it had to be sent back then another would be sent out.should be able to do a straight doorstep exchange like amazon offer within seven days.plus if i would have sent it back you could not promise a windows7 replacement
Purchased a laptop
from BHS Direct on 12 Feb 2013
Alan, Essex
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Only website where i found windows 7 It was every thing i wanted
Purchased on
12 Feb 2013
P, kent
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Satisfied
Delivery. BHS did not do what they said. no notice when the product was to turn up. TV was left at wrong address. Took 4 days to correct.
Purchased a TV
from BHS Direct on 12 Feb 2013
trevor, chorley
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
everything done as expected
Purchased a microwave
from BHS Direct on 12 Feb 2013
Vince, Truro
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
No hassle ordering, great price, rapid delivery.
Purchased a laptop
from BHS Direct on 11 Feb 2013
Stephen,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
just great service
Purchased a freezer
from BHS Direct on 11 Feb 2013
Elizabeth, Wigan
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Web site very easy to use. Good price. Excellent delivery service.
Purchased a tablet PC
from BHS Direct on 11 Feb 2013
