Reviews of BHS Direct

BHS Direct logo

BHS Direct’s reputation, according to verified BHS Direct customers who purchased in the last 6 months.

  • Overall

    91%

    would buy again from BHS Direct

  • Delivery

    87%

    on time and in good order

  • Customer service

    68%

    of enquiries handled effectively

906 reviews in the last 6 months

hugh, scarborough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

trouble free order

Purchased a cooker hood
from BHS Direct on 14 Feb 2013

Kevin, South Shields

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good prices, ease of ordering, efficient delivery

Purchased a laptop
from BHS Direct on 14 Feb 2013

tracy, manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

sell some great stuff free delivery and was cheaper than anywhere else £100 less than argos at the time of purchase

Purchased a cooker hood
from BHS Direct on 14 Feb 2013

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Could pay through an existing set up, so the transaction was hassle free.

Purchased on
13 Feb 2013

joy, ferndown

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good service

Purchased a dishwasher
from BHS Direct on 13 Feb 2013

john,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

great service I input wrong digit on my credit card no and I got a call next day from customer services who sorted it for me.

Purchased a laptop
from BHS Direct on 13 Feb 2013

J, wigan

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

When I was looking for this product I had not heard of BHS direct and was very surprised to see this product cheaper than amazon. I will be comparing prices using BHS direct again.

Purchased a tablet PC
from BHS Direct on 13 Feb 2013

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast delivery and lovely item

Purchased on
13 Feb 2013

H, North East

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Although the freezer was good value & delivery man was excellent, Bhs kept changing the estimated delivery date(ordered 21.1 - first expected date 1.2, then 11.2, then 11.3, actually arrived on 14.2 at short notice).

Purchased a fridge freezer
from BHS Direct on 13 Feb 2013

Natalie, Sutton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I paid for fitting and then got told that they couldn't do it and they didn't have any tools. So I had to paid a second time for someone to fit it..

Purchased an oven
from BHS Direct on 13 Feb 2013

Andrew , Hebden Bridge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

First class seller.

Purchased on
13 Feb 2013

David, Wakefield

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Delivery was meant to be next day. Received notification that delivery would be made. Item did not arrive. Next available day was a week away. Had to collect. Next Day should mean just that

Purchased a monitor
from BHS Direct on 12 Feb 2013

Shirley, Macclesfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quick delivery with no problems

Purchased a TV
from BHS Direct on 12 Feb 2013

David, Birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good Service and Value

Purchased a laptop
from BHS Direct on 12 Feb 2013

Janette, stockton-on-tees

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Everything was satisfactory. No complaints.

Purchased a washing machine
from BHS Direct on 12 Feb 2013

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