Reviews of BHS Direct
BHS Direct’s reputation, according to verified BHS Direct customers who purchased in the last 6 months.
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Overall
would buy again from BHS Direct
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
Tony, Sevenoaks
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
I previously ordered this from another supplier who failed to deliver in 4 weeks. BHS took four days including the week-end!
Purchased a monitor
from BHS Direct on 07 Jun 2013
site, Glasgow
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
Order did take too long to receive. Out of stock was told.
Purchased on
05 Jun 2013
Aftab,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Fast delivery and no issues with condition of product delivered or performance of product. All met and exceeded expectations thus far. Long may it continue
Purchased a scanner
from BHS Direct on 04 Jun 2013
Zaida, Halifax
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
You were good
Purchased on
03 Jun 2013
Jon, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
The number provided for customer services is 50p per minute which I find totally unacceptable, customers should not have to pay for advice reagrding a piece of equipment that 1) we may not have even bought yet or 2) we have bought and are seeking advice on. If it was a complicated call you could end up spend £10 on the call.
Purchased a monitor
from BHS Direct on 03 Jun 2013
Richard, Sevenoaks
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
The price was good, delivery was quick and cheap, and the product is exactly what I wanted.
Purchased a monitor
from BHS Direct on 03 Jun 2013
william, belford
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Overall:
Unhappy -
Delivery:
Satisfied -
Customer Service:
No Response
bhs has sent the wrong monitor as stated on their website, i ordered a e2442v , i got sent a 24en43, i bought this to match my other screen i have, very disappointing, could of got this screen sent cheaper elsewhere
Purchased on
03 Jun 2013
BRIAN, REDCAR,CLEVELAND
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
EXCELLENT SERVICE,AND VERY GOOD PRICE.
Purchased on
03 Jun 2013
Confirmed purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Good customer service, good price and delivery quick.
Purchased a speaker
from BHS Direct on 31 May 2013
Mark, Cardiff
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Excellent price and delivery
Purchased a monitor
from BHS Direct on 30 May 2013
sharon, northampton
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Ease of online navigation Security Prompt delivery Efficient and cost effective
Purchased on
29 May 2013
Curtis , London
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Overall:
Unhappy -
Delivery:
Satisfied -
Customer Service:
Satisfied
Item not accurately described such as version of windows being 32-bit not 64-bit and this model does not allow purchase of optional pen as not compatible.
Purchased on
28 May 2013
Alan, Stone - Staffordshire
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Excellent price, good website and ordering system and first rate delivery.
Purchased on
27 May 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
No Response
Damaged goods not fit for purpose. Refusal by delivery driver to take back the damaged item. Rude customer service. Avoid BHS if you want undamaged goods.
Purchased on
24 May 2013
Anne, Bournemouth
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Delivered at time advised. Took all packaging away
Purchased on
24 May 2013
