Reviews of BHS Direct
BHS Direct’s reputation, according to verified BHS Direct customers who purchased in the last 6 months.
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Overall
would buy again from BHS Direct
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
JEANETTE, MACCLESFIELD
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Reliable and delivered on time and on the ordered day. The only reason BHS lost marks was because I was expecting the delivery drivers to contact me for expected time of arrival but they never rang. Fortunately they had come by early afternoon so hadn't had too long to wait.
Purchased a hob
from BHS Direct on 08 May 2013
Ross, Greater Manchester
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
reliable speedy service...as promised.
Purchased on
08 May 2013
Anonymous verified purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Prompt delivery
Purchased on
07 May 2013
Confirmed purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
quick delivery
Purchased on
06 May 2013
Janice, Brighton
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
just an overall good service from BHS Direct.
Purchased on
03 May 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
No item, no help and no response from BHS
Purchased on
03 May 2013
Ian, Leeds
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
seamles could not find fault with the processes
Purchased a dishwasher
from BHS Direct on 01 May 2013
Nikhil, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Ease of order and order status information.
Purchased a digital camera
from BHS Direct on 01 May 2013
Howard, Seaford
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good fast processing and delivery
Purchased a laptop
from BHS Direct on 01 May 2013
Bea, Surrey
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
fast delivery
Purchased on
30 Apr 2013
Kelly ,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Unhappy
Value for money and communication regarding delivery. I'm a little disappointed that I haven't had a response to my email regarding where to buy a changing mat to fit it from.
Purchased on
30 Apr 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
You completely failed to deliver the goods and service, and are now trying to charge me £308 for your failure
Purchased on
29 Apr 2013
Nick, Tamworth
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
A great price, an efficient customer service and a speedy and reliable delivery.
Purchased on
29 Apr 2013
Sandaver, Sheffield
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
This is the first time I’ve used BHS direct. I ordered from BHS as they had the most competitive price for the product I wanted. I normally use other vendors, mostly out of habit. I would recommend BHS to others but if I’m honest I will most likely stick to my usual vendors.
Purchased a monitor
from BHS Direct on 29 Apr 2013
Nicola, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good Value for money Easy ordering Prompt delivery
Purchased on
29 Apr 2013
