Reviews of BHS Direct

BHS Direct logo

BHS Direct’s reputation, according to verified BHS Direct customers who purchased in the last 6 months.

  • Overall

    91%

    would buy again from BHS Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    67%

    of enquiries handled effectively

892 reviews in the last 6 months

Hayley, Wolverhampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good service took alittle long to arrive but overall great i use bhs often

Purchased on
14 May 2013

Mike,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

First class service & excellent product choice.

Purchased on
13 May 2013

keith, scunthorpe

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good responce and great prices

Purchased on
12 May 2013

Barry , Sidcup

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Delivered on time and good communication

Purchased on
12 May 2013

Steve, Liverpool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Excellent delivery and information during the whole process.

Purchased a fridge freezer
from BHS Direct on 10 May 2013

Gerhard, Bridgend

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

services are generally very good overall

Purchased on
10 May 2013

Tim, Rochester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price, effecient delivery service

Purchased a laptop
from BHS Direct on 09 May 2013

DA, Rochdale

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordered at 5.50pm, but still arrived next day. (and with free standard delivery)

Purchased a monitor
from BHS Direct on 08 May 2013

JEANETTE, MACCLESFIELD

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Reliable and delivered on time and on the ordered day. The only reason BHS lost marks was because I was expecting the delivery drivers to contact me for expected time of arrival but they never rang. Fortunately they had come by early afternoon so hadn't had too long to wait.

Purchased a hob
from BHS Direct on 08 May 2013

Ross, Greater Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

reliable speedy service...as promised.

Purchased on
08 May 2013

Anne, Rugby

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

bike arrived on time and all parts present however, box was damaged and driver said they are always damaged

Purchased on
07 May 2013

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Prompt delivery

Purchased on
07 May 2013

stephen, Farnham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

excellent product and service from start to finish.

Purchased a laptop
from BHS Direct on 06 May 2013

Vineet,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The first time wrong colour chair was delivered. The customer services were excellent in handling the replacement

Purchased on
06 May 2013

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

quick delivery

Purchased on
06 May 2013

Previous 1 3 4 5 6 7 8 9 10 11 60

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products