Ask Direct Reviews

The Ask Direct headquarters

98%

Would buy again
from Ask Direct

40 Ask Direct customers answered the question:

“Would you buy again from Ask Direct?”

98% said Yes Read ‘yes’ reviews »

2% said No Read ‘no’ reviews »

Read all customer reviews »

  • Customer Reviews

95%

happy with delivery

110 customers answered the question:

“Were you happy with delivery and condition of the products?”

95% said Yes Read ‘yes’ reviews »

5% said No Read ‘no’ reviews »

89%

happy with customer service

44 customers answered the question:

“If you contacted customer services, did they handle your query effectively?”

89% said Yes Read ‘yes’ reviews »

11% said No Read ‘no’ reviews »

Damian, London

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

AskDirect supplied the system quickly and at a keen price. No complaints there.

Purchased a home cinema system
from Ask Direct on 06 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Great service from Ask Direct - as usual. Would definitely use again.

Purchased a CD player
from Ask Direct on 27 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

The service was great. They answered all my emails promptly. the shipping was super fast! they sent it on a Thursday and I received it the following day (Friday)!! I'm saying it's super fast because they shipped from London to Malta!!

Purchased a laptop
from Ask Direct on 21 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

Excellent customer service.

Purchased a camera and camcorder battery
from Ask Direct on 12 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

received the player is less than 24hrs of order, amazing

Purchased a speaker
from Ask Direct on 03 Sep 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

very efficient service combined with great price

Purchased a camcorder
from Ask Direct on 28 Aug 2009

Douglas, Morpeth

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I would highly recommend this retailer. Their delivery of my Notebook was excellent. (ordered Thursday, delivered Friday).

Purchased a laptop
from Ask Direct on 27 Aug 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? No

I cannot answer your questions, because I NEVER received anything from the retailer, although I paid the HD-cable by Visa. I have got an email from AskDirect with the confirmation and ordernumber 3636 dated on 27-8-2009 at 20.44 hour. When I sent an email for the reason why I never received the Panasonic cable, I never got an answer back! AskDirect is not reliable in handling such cases, I think! Could you find out what was going wrong with my order and why the retailer did not shipped the cable I asked for? Thanks if you succeed.

Purchased an adaptors and cable
from Ask Direct on 27 Aug 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Reserved online with ASK's and jumped on the trian later that day to collect in person, staff were very helpfull and polite and didn't try and sell me a £80 HDMI cable like Comet would !!. All in all highly recommend!.

Purchased a DVD player
from Ask Direct on 22 Aug 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Good service and very helpful staff

Purchased a laptop
from Ask Direct on 24 May 2009