Reviews of Home AV Direct

Home AV Direct logo

Home AV Direct’s reputation, according to verified Home AV Direct customers who purchased in the last 6 months.

  • Overall

    99%

    would buy again from Home AV Direct

  • Delivery

    96%

    on time and in good order

  • Customer service

    94%

    of enquiries handled effectively

653 reviews in the last 6 months

Sam, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very impressed, great price and delivered on time. No issues whatsoever

Purchased a speaker
from Home AV Direct on 01 Jun 2015

Anna, Ashurst Wood

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Website very easy to use with quick delivery although the packing could be a little better considering the type of package

Purchased a speaker
from Home AV Direct on 01 Jun 2015

Graeme,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great seller, very fast delivery. I've bought from before and would definitely use again.

Purchased a radio
from Home AV Direct on 31 May 2015

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Competitive price and fast delivery. Thanks

Purchased on
31 May 2015

Robertson, Scotland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

had an issue with payment, called and fixed immediately. thanks

Purchased an iPod docks and MP3 speaker
from Home AV Direct on 30 May 2015

Steven, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very knowledgeable staff who were great at understanding my situation in order to find the right fit.

Purchased a speaker
from Home AV Direct on 29 May 2015

joan, hull

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very good

Purchased an iPod docks and MP3 speaker
from Home AV Direct on 29 May 2015

Abilash, Stevenage

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Brilliant service and great customer care

Purchased on
27 May 2015

Derek, Bedford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service.

Purchased on
27 May 2015

mike, Swansea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

easy to order and very good email contact, delivered on time

Purchased a home cinema system
from Home AV Direct on 27 May 2015

Salman, Worcester Park

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Only issue was box it came in looked fine with seal, but on opening the box edges were torn and bag looked as if reused. Headphones looked new but then why was the box torn and bag not new. They worked fine so did not complain.

Purchased a headphones and earphone
from Home AV Direct on 26 May 2015

Penelope, Southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I also had a query before purchase and was dealt with in a polite and friendly manner

Purchased on
25 May 2015

denise, West Sussex

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Fails to hold the Bluetooth connection, complete waste of money. Had to pay the full return fee of £25 myself with no help from AV to have my money refunded, even though the product is faulty

Purchased a speaker
from Home AV Direct on 25 May 2015

Paul, Kettering

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Greats service , headphones came quickly and well packaged.

Purchased on
25 May 2015

Antonia,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fantastic service and my product was delivered to me on time. Keep up the great service.

Purchased on
25 May 2015

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