Reviews of Home AV Direct

Home AV Direct logo

Home AV Direct’s reputation, according to verified Home AV Direct customers who purchased in the last 6 months.

  • Overall

    99%

    would buy again from Home AV Direct

  • Delivery

    95%

    on time and in good order

  • Customer service

    95%

    of enquiries handled effectively

753 reviews in the last 6 months

laurence, romford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good service

Purchased on
07 Apr 2014

Norman, Pwllheli

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very satisfied with my purchased

Purchased on
06 Apr 2014

Colin, Basingstoke

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

HomeAV Customer Services called me as their stock had been sold just before my internet order was completed. They gave me the opportunity to cancel (which I didn't) and they kept me informed while stock was delivered by Denon. Fantastic service!!

Purchased on
05 Apr 2014

Steven, Gent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

A good range of quality products, ease of ordering and fast and correct delivery.

Purchased a cd player
from Home AV Direct on 03 Apr 2014

Richard, Swansea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

A very easy ordering/payment process and above all an excellent price for an excellent product.

Purchased on
01 Apr 2014

peter, Falkirk

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good service... Good communication..

Purchased on
28 Mar 2014

shahnaz,

  • Overall:
    No Response
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I thought that making payment was easy no hassle and the package arrived next day.

Purchased on
26 Mar 2014

Andrew, Plymouth

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Good overall service

Purchased on
23 Mar 2014

James, Cardiff

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Ordered Sunday delivered Tuesday, can't ask for anymore!

Purchased on
23 Mar 2014

Kevin,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

the original purchase had a fault, they contacted the manufacturer to check if this had happened before but quickly changed the unit.

Purchased on
20 Mar 2014

Michael, Bradford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Prompt clear and informative. All was as expected without fuss.

Purchased on
20 Mar 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Best price

Purchased on
19 Mar 2014

Jeremy, Exeter

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good price and prompt delivery

Purchased a headphones and earphone
from Home AV Direct on 19 Mar 2014

Eric , Aberdeen

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

kept me up to date with delay in order due to a problem at the Bose end .

Purchased on
19 Mar 2014

William, East Lothian

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price and service were fine.

Purchased on
19 Mar 2014

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