Reviews of Home AV Direct

Home AV Direct logo

Home AV Direct’s reputation, according to verified Home AV Direct customers who purchased in the last 6 months.

  • Overall

    99%

    would buy again from Home AV Direct

  • Delivery

    98%

    on time and in good order

  • Customer service

    93%

    of enquiries handled effectively

832 reviews in the last 6 months

Pahra, Illkirch Graffenstaden

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Too bad your catalog does not contain flagship products such as the latest Sony dap or high -end headphones because you prices and quality of service that deserves to meet with success.

Purchased on
03 Apr 2015

Craig, ascot

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Really smooth and good experience

Purchased on
02 Apr 2015

Julian, Bath

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Billed by a company called caraudiosecurity or something. Led to confusion and security alert at the bank resulting in a card being stopped. Annoying.

Purchased on
02 Apr 2015

Sally, Havant

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

This is my second purchase from Home AV Direct, the first being a Pioneer VSX-529K which I had a problem with the first one, but a quick phone call to them and the next day a replacement was delivered by courier and they took the faulty one away, fantastic items, superb customer service and their after sales team are 100% brilliant

Purchased on
28 Mar 2015

Tony, Port Talbot, South Wales

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good contacts, value and a fast delivery

Purchased on
27 Mar 2015

steve, bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

ok

Purchased on
27 Mar 2015

lisa, huddersfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

excellent service fast delivery

Purchased on
25 Mar 2015

Alan, Dartford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy - great website - plenty of choice

Purchased on
23 Mar 2015

Robert, Tamworth

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Good price and easy to deal with

Purchased on
22 Mar 2015

Andy,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Cant fault them from my experience here.

Purchased on
21 Mar 2015

Sharon, Wakefield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service, easy website, packaging was well wrapped.

Purchased a speaker
from Home AV Direct on 19 Mar 2015

paul, Northampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Everything went very smoothly great service

Purchased a speaker
from Home AV Direct on 19 Mar 2015

Sarah, East Sussex

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Spoke to Shane and he was very polite, knowledgable and efficient. Thank you

Purchased on
19 Mar 2015

bruno , portugal

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good prices and very fast delivery

Purchased on
19 Mar 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The product was delivered very quickly but am still awaiting the full refund on the return.

Purchased on
18 Mar 2015

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