Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    59%

    on time and in good order

  • Customer service

    67%

    of enquiries handled effectively

3424 reviews in the last 6 months

Sue, Loughborough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I was a bit nervous about using bank transfers at first, but Customer Service kept me totally up to date with the progress of the order and I had detailed tracking information on the courier. Parcel arrived in supreme condition. Goods can take up to ten days to arrive.

Purchased on
09 Jul 2014

Neil, Walsall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Heard some bad reviews of them. Should make it clearer they are based in Hong Kong. Item was received in reasonable time, well packaged, & as described.

Purchased on
10 Jul 2014

Nic, York, England

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The price was cheap.. However if you buy from this company you need to be prepared to wait a long time for the item. I had to wait 3 weeks for the item which was fine with me as I was in no rush. If there ever was a problem in transition or returning an item I dread to think how long it would take to work it out.. Yes its a real company.. Yes it safe.. Just be prepared to wait..

Purchased on
04 Jul 2014

Cindy, poole

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good would recommend.

Purchased on
05 Jul 2014

Tamasyn,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Prices good, delivery very slow.

Purchased a media centre
from Simply Electronics on 25 Jun 2014

Gianfranco, Brighouse

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Whilst it took longer to be united with my new purchase than I am usually accustomed to, overall the experience was as described initially and ultimately satisfying.

Purchased a mobile phone
from Simply Electronics on 03 Jul 2014

sean, Milton Keynes

  • Overall:
    Unhappy
  • Delivery:
    No Response
  • Customer Service:
    Unhappy

Far far far too long with delivery .

Purchased a digital camera
from Simply Electronics on 24 Jun 2014

Trevor, Benfleet, Essex.

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

My only complaint with Simply Electronics is the time it took to dispatch my Lens. I placed my order on 30th June and they said it would be dispatched in 4 to 10 days, but it was not delivered until 16th July. The good things were it was delivered by DPD in perfect condition and I saved a packet on UK prices.

Purchased a lens
from Simply Electronics on 30 Jun 2014

Nick, Sawtry

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Your prices are certainly an advantage, but not by that much and the delivery timescale for my tablet was rather longer than I expected ... at the end I was tempted to cancel and go somewhere else.

Purchased a tablet PC
from Simply Electronics on 02 Jul 2014

Kabilan, London

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Having a UK warehouse. It shouldn't take 1-3 working day to complete and order especially when the stock is already available. The customer service rep kept stalling. It also doesn't take 3 weeks in total from dispatch to delivery. Understandingly if I was a non uk customer. However the product should of been much quicker with more effective staff members

Purchased a lens
from Simply Electronics on 24 Jun 2014

THIERRY, PARIS

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Global experience is good, but Simply Electronics should more often email notify the customer for each change of the status of his order. I'd sometimes the feeling that nothing happen about my order ! My Samsung tablet was provided with a AC adapter for UK plug, but Simply Electyronics added a travel plug adapter in the package, so its a cool attention.

Purchased on
01 Jul 2014

Gilbert , Gzira

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Definatley i would buy again from this website.....the staff was helpful a lot and the item came in mint condition . Thank you once again Simplyelectronics.

Purchased a memory card
from Simply Electronics on 24 Jun 2014

Russ, chesterfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Simple transaction

Purchased a digital camera
from Simply Electronics on 04 Jul 2014

Ewa,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

it takes a bit of time. but its based in england not far away in Korea.

Purchased on
28 Jun 2014

paul, Nottingham uk

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Be patient allow at least 2 weeks for delivery, but on arrival the product is packed well and is as described.

Purchased a tablet PC
from Simply Electronics on 30 Jun 2014

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