Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    60%

    on time and in good order

  • Customer service

    68%

    of enquiries handled effectively

3272 reviews in the last 6 months

Malcolm, Solihull

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

The length of delivery time is way to long in this day and age. I will purchase a second set of earphones from amazon, it will cost an extra £10 but I will get them within 2 days and not over 2 weeks.

Purchased on
15 Aug 2014

Kevin, Brighton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good service

Purchased on
15 Aug 2014

Faton, London UK

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very easy and simple. Would recommend paypal for the payment.

Purchased on
13 Aug 2014

George,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Said 2/3days to dispatch took 14 days with poor online updates please just give true dispatch dates

Purchased on
17 Aug 2014

Geoff,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Cannot beat them on price. Outstanding. Just wish delivery time could be faster. Customer service was not very knowledgeable; honest though which was refreshing.

Purchased on
18 Aug 2014

David, Bishopbriggs

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

The products I bought took almost 1 month to arrive. On a positive side they were much cheaper than I could have bought elsewhere and in excellent condition.

Purchased on
05 Aug 2014

Stuart, Birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The only reason I would be reluctant to recommend to a friend is due to the amount of negative reviews. I had a positive experience but I can't guarantee that everyone will.. Item was delivered within 14 working days.

Purchased on
11 Aug 2014

Stephen, Bath

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very pleased with e-mails telling me exactly when to expect my parcel, which arrived well packaged and in great condition. Will definitely buy from Simply Electronics again. Good service, excellent prices. Best regards, Steve

Purchased a lens
from Simply Electronics on 16 Aug 2014

Mick, Felixstowe

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Simply Electronics were the cheapest supplier of the drone by a long way - but the downside was that the item was sourced from Holland and the shipping time was frustrating (approx. 8 days in all). It was worth the 8 day wait to make the real saving on costs.

Purchased on
17 Aug 2014

Vaughan,

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

They take payment immediately upon placement of order but fail to effect delivery in the stated time scale indicated in order confirmation. We wondered if we were actually going to receive the iPad! We had to constantly contact them for information. Basically a stressful transaction.

Purchased a tablet PC
from Simply Electronics on 02 Aug 2014

Alistair, Pontypool

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Very Slow at Despatching the item but did receive in good working order everything is good with the item but they are based in Hong Kong so I don't think I will use this company again

Purchased on
04 Aug 2014

Sally, Sheffield

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Delivery is terrible. Waited 2 weeks for my phone. Rang customer service twice and was told conflicting news. Phone is fab but the dispatch time is ridiculous.

Purchased on
12 Aug 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The advertised delivery was not met but the revised delivery was.

Purchased on
11 Aug 2014

Eric, Wakefield

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

order took 15 working days to be delivered despite contact with customer services on three occasions who continually stated that it would be delivered within 10. tracking order on website gave different answers to customer services everytime and even went from 'awaiting collection' by courier backwards to 'awaiting stock allocation' at one point

Purchased a lens
from Simply Electronics on 04 Aug 2014

Caleb, dunstable

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Good customer services but really slow delievery

Purchased a mobile phone
from Simply Electronics on 03 Aug 2014

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