Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    60%

    on time and in good order

  • Customer service

    68%

    of enquiries handled effectively

3203 reviews in the last 6 months

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Just don't use them at all

Purchased on
04 Aug 2014

philip, west midlands

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good service but delivery and date of purchase for warranty lag by a week or so!

Purchased on
06 Aug 2014

Spike, Wakefield

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The website does not reflect the delivery times in reality. If you order expect a delivery within a week or so later than advised. With this in mind I would order again from Simply Electronics due to the fact they are the best regards competition.

Purchased on
28 Jul 2014

Melvin,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Really good fast shipping and DHL service was excellent.

Purchased a tablet PC
from Simply Electronics on 04 Aug 2014

Jyrki, Helsinki

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have bought very often from Simply Electronics and i am very happy about all. I haven´t had any problems at anything with Simply! Good for you!!

Purchased on
03 Aug 2014

Mohammad, Newcastle upon Tyne

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I think Simply electronics needs to be clear about the order process. From the online comments I have read, many are unhappy about the time it takes to get the order done and delivery made. I nearly did not made my order because some comments I found online stated the site is a fake but I soon realised that most UK buyers are quite happy although having to wait for a long time. Please take this into consideration in explaining about the order process/waiting time. On a personal note, I did not mind the long 3 week wait but I guess for some they had hoped it would be as fast as eBay.

Purchased on
25 Jul 2014

rafeek, Basingstoke

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

It's took so long to delivered. Even if it was in stock. But once item is dispatched. You received in 5 days by DPD.

Purchased a tablet PC
from Simply Electronics on 30 Jul 2014

Adam, Galway

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Great customer service,very helpfull,everything was ok .It was not may first purchase and hopefully not the last one.

Purchased on
01 Aug 2014

NII,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

If you've got time and you're not in a rush, then go simply because they are good value for your money lol

Purchased on
28 Jul 2014

Victoria, Milton keynes

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Ordering was easy, If I had bought my laptop in the shops or anywhere else on the net it would have been over£250 more what a bargain

Purchased a laptop
from Simply Electronics on 01 Aug 2014

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Slight delay in delivering the products ordered. not the service you would receive from a European company.

Purchased on
02 Aug 2014

Alan, Woking

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

So far so good on 2 purchases. I little longer time required for delivery than most online stores but the prices outweighed the wait time.

Purchased on
28 Jul 2014

Gavin, Torbay, Devon

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

When you can buy products from Ebay and Amazon, with next day delivery, they cannot justify taking over two weeks, especially when they advertise the product as "in stock".

Purchased a tablet PC
from Simply Electronics on 28 Jul 2014

Mark, Minchinhampton Glos

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Low price Reliable

Purchased on
30 Jul 2014

Suzy,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivery is slow but within the time frame they said. However for the money saved compared to other stores selling this camera, it was well worth the wait.

Purchased on
31 Jul 2014

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