Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    60%

    on time and in good order

  • Customer service

    68%

    of enquiries handled effectively

3242 reviews in the last 6 months

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The advertised delivery was not met but the revised delivery was.

Purchased on
11 Aug 2014

Eric, Wakefield

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

order took 15 working days to be delivered despite contact with customer services on three occasions who continually stated that it would be delivered within 10. tracking order on website gave different answers to customer services everytime and even went from 'awaiting collection' by courier backwards to 'awaiting stock allocation' at one point

Purchased a lens
from Simply Electronics on 04 Aug 2014

Caleb, dunstable

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Good customer services but really slow delievery

Purchased a mobile phone
from Simply Electronics on 03 Aug 2014

Judith,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

was told it would be delivered within 4 to 12 days. it was quite a few days later so was worried it had gone missing ir been stolen

Purchased a tablet PC
from Simply Electronics on 08 Aug 2014

Andrew, Nottingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

We had to wait a couple of weeks for the delivery to arrive but it was worth waiting for.

Purchased a lens
from Simply Electronics on 07 Aug 2014

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

still waiting for delivery -- today is 26 August (16 days and counting)

Purchased on
10 Aug 2014

nigel,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

dont expect to get your item on time bit of a sore point delivery not in the time frame

Purchased a digital camera
from Simply Electronics on 04 Aug 2014

Glynis, Lampeter

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Very slow delivery. Wasn't kept informed about the delays but my enquiries were responded to promptly and positively. Lots of negative reviews online which caused me anxiety - feared it was a scam business. Transpired not to be but you could improve your reputation by being more efficient

Purchased on
31 Jul 2014

David, Huddersfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I was very impressed the service

Purchased on
12 Aug 2014

George, Ireland

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

A little bit disappointed with the delivery time.not as advertised.mine took in real time 18 days including weekends.other than that i am very happy with everything else

Purchased a digital camera
from Simply Electronics on 04 Aug 2014

Peter, West Molesey Surrey

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Very slow delivery, it is either in stock or not, shouldn't take over 3 weeks to deliver. The only plus point was that when I emailed for update I always got a reply quickly. Get your delivery time down and all will be well.

Purchased on
30 Jul 2014

Kerr,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The product is great however dealing with simply electronics was not a pleasurable experience. The product was delayed and when I chased them they refused to change the delivery address due to it already being dispatch. It then took another week and a half for it to be delivered. There was no communication from them I had to do all of the chasing and they were not honest with their response . It would have been more convenient to pay that little bit more and walk into a high street shop and bring one home there and then. All in all it was 4 weeks from order to eventual delivery.

Purchased on
31 Jul 2014

sayan, sw

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Waiting time............................................................. way too long(always)

Purchased a tablet PC
from Simply Electronics on 09 Aug 2014

Darren,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Simply electronics have a ridiculous security policy which means they will only ship items to the billing address on your card. Because of this I had to sign an indemnity agreement and this resulted in my shipment being 2 weeks late

Purchased a photography filter
from Simply Electronics on 02 Aug 2014

Gwendoline, Norwich

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Waited a very long time for delivery nearly 1 month this was purchased for a birthday present but the birthday came & went before I received I pad

Purchased a tablet PC
from Simply Electronics on 27 Jul 2014

Previous 1 3 4 5 6 7 8 9 10 11 217

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products