Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    88%

    would buy again from Simply Electronics

  • Delivery

    73%

    on time and in good order

  • Customer service

    76%

    of enquiries handled effectively

3682 reviews in the last 6 months

John, MK

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

a little tardy on the delivery

Purchased on
20 Feb 2015

Charles, Langham, Oakham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Initially, having placed the order but received no communication concerning it, I began to suspect a scam and even tried to stop the payment. Fortunately, the people I rang to cancel the payment had usedf Simply Electronics themselves and assured me that all was ok. Sure enough that was the case. So my only criticism of Simply Electronics is their lack of communication throughout the process, in particular not responding to the messages sent via their web site.

Purchased on
19 Feb 2015

Damian,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

I do not want to be rude, but your service is shi*. How could it take you around 3 weeks to send a tablet? worst service ever, prefer to pay more and get it quicker.

Purchased a tablet PC
from Simply Electronics on 05 Feb 2015

BARRIE, BEDFONT

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordered this on 18th February and Recived on 2nd March. Noticed the goods came vir the Netherlands. Even when ordering this the Webbsite said ther was seven in stock. This company uses a 08 prefix phone number which is very costly and is charged even when you are listening to music.before talking to them.

Purchased on
18 Feb 2015

Lone , Aalborg, Denmark

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast and accurate

Purchased a speaker
from Simply Electronics on 21 Feb 2015

Marko, Ljubljana

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Everything was ok. Maybe it was lasted a bit long to receive it.

Purchased a digital camera
from Simply Electronics on 06 Feb 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

3 weeks from ordering and still no phone, customer service wan t everything in emails. cant even cancel an order and refund my money efficiently, still waiting diabolicle company who state a product is in stock but cannot delivery for weeks and weeks

Purchased on
11 Feb 2015

Nash, Leicester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The time for delivery needs reducing. I think you could manage my expectations by stating that the delivery can take up to two weeks. I don't mind waiting as long as I know how long to wait. Otherwise all is well and good.

Purchased a mobile phone
from Simply Electronics on 09 Feb 2015

john, Barnsley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very easy and pleasant.

Purchased on
12 Feb 2015

Sophie, england

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Te experience was fine however th time it took to process the order and get it delivered was very long.

Purchased on
12 Feb 2015

Cathryn, Berkshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

After reading some negative reviews of Simply Electronics I was sceptical, but I revived excellent service and communication, and the product was delivered within quoted time-scale.

Purchased a lens
from Simply Electronics on 05 Feb 2015

Muhammad, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Delivery issues. Staff is always in haste to disconnect the call. Product coming from hongkong not made aware that increase delivery time.

Purchased on
13 Feb 2015

Marie, Walsall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Was advised that the speaker was coming quicker than initially indicated. Was a little exasperating plotting the delivery - the speaker came from Holland in reasonable time, but then was in a depot 10 miles from here for two days - it was over the weekend. However, it was well worth the wait!

Purchased a speaker
from Simply Electronics on 12 Feb 2015

Jalmari, Kuopio

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

It took time to get camera within 24 days but the promise was 4-10 working days.

Purchased on
29 Jan 2015

Peter, Nottingham

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

As the speaker was free postage it was to be expected to wait a week for delivery. The packaging was only one layer of bubble wrap with a black covering. This allowed the speakers main box to get a little dented, but no damage to internal packaging or speaker and it sounds great.

Purchased a speaker
from Simply Electronics on 15 Feb 2015

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