Reviews of Simply Electronics
Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.
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Overall
would buy again from Simply Electronics
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
rob,
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
Item ordered and paid for on 19th May. No mention item being shipped from Hong Kong. As of 19th June still waiting for item to be delivered despite receiving notification from courier that item would be delivered a week ago,
Purchased on
19 May 2013
Kerrie,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Very efficient service. Always kept me informed of progress or order
Purchased on
27 May 2013
Buyer, Hertforshire
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
Poor Customer Services, Delivered item in 5 weeks...
Purchased a digital camera
from Simply Electronics on 17 May 2013
Astrid, Rozenburg Netherlands
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Because i am satisfied with the price and the speed i got the phone
Purchased on
26 May 2013
Confirmed purchaser
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
The order took too long to arrive. This is the only disadvantage.
Purchased a mobile phone
from Simply Electronics on 15 May 2013
Xux, Malta
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Satisfied
Mobile took 4 weeks to arrive... unacceptable..
Purchased a mobile phone
from Simply Electronics on 20 May 2013
John, Stoke on Trent
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
As a first time user I found website functional and quick plus good value so I took the risk.
Purchased a photography filter
from Simply Electronics on 30 May 2013
Dave,
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Satisfied
Money is taken immediately from account then order in various "hold" states for 3 weeks. Emails answered quickly but did not result in the order process being any faster - even though the website always had this item "in stock" it still took 3 weeks to make it to despatched. Finally receive an email stating "despatched - delivery in 1 working day" - this is obviously impossible as they are in HK and I am in the UK. After 1 week of it showing as despatched the tracking website still showed it as in HK. Tracking information has now disappeared from tracking website (after 4 weeks and 1 day). They also attempt to make it appear that they are located in the UK - which is dishonest too. If Simply Electronics were a bit more honest with their process and advertised that it would take 4 weeks to get round to despatching an item; AND didn't take the money before they despatch the goods then I may recommend them. As it stands the only thing going for this company is the price they are offering the goods. The ordering/delivery process needs to be quicker (see Amazon / Amamzon Marketplace) and more like a traditional online ordering process. I do not recommend this company in its current state.
Purchased a lens
from Simply Electronics on 16 May 2013
Aaron, Malta
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Satisfied with the price and service
Purchased a digital camera
from Simply Electronics on 22 May 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
the worst online experience i have ever had
Purchased on
17 May 2013
cindy, france
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Satisfied
time of deliver : > 21 business days ...
Purchased a card reader
from Simply Electronics on 16 May 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
Non delivery
Purchased on
15 May 2013
Daniel, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Competitive price
Purchased a mobile phone
from Simply Electronics on 16 May 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Satisfied
Delivery took 3 weeks instead of 1 - 2 weeks.
Purchased on
17 May 2013
Philip, birmingham
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Overall:
No Response -
Delivery:
No Response -
Customer Service:
No Response
Excellent product and service I thought the delivery was quit long but maybe because i was'nt told it was coming from hong kong
Purchased on
17 May 2013
