Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    87%

    would buy again from Simply Electronics

  • Delivery

    73%

    on time and in good order

  • Customer service

    75%

    of enquiries handled effectively

3681 reviews in the last 6 months

Chris, Cornwall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Was very happy to receive my phantom 3 today, thank you...

Purchased on
11 May 2015

moura,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Not positive. Had to contact several times.

Purchased on
11 May 2015

david, reading,uk

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    Satisfied

The price is to force, in addition to delivery a bit slow others are doing well, customer service is also very thoughtful。

Purchased on
16 May 2015

Samantha, Salisbury

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Cheaper compared with other retailers but delivery time is also a lot longer than others. Depends in how quickly you want your product!

Purchased a wearable technology
from Simply Electronics on 11 May 2015

Chris,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Packing was very good, using a protective sleeve made of inflatable tubes. Communication was good once item dispatched, but was very quiet before dispatch. I've used Simply Electronics before and on both occasions there were no problems.

Purchased on
10 May 2015

gareth, widnes

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I've ordered two phones from them now, all went well, phone as expected, tracked delivery service. cheaper than most sites I would recommend!

Purchased on
14 May 2015

Brian, MK

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

very slow delivery!

Purchased on
03 May 2015

John, Bedford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Everything happened as promised.

Purchased on
07 May 2015

Alistair, Penicuik

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price very competitive, excellent service, progress of delivery very well managed .

Purchased a digital camera
from Simply Electronics on 11 May 2015

Rory,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Camera was shipped a bit longer than the 10 days quoted but only by a few days. Once on its way the e mail updates on delivery progress were excellent. No complaints with the service.

Purchased a digital camera
from Simply Electronics on 03 May 2015

Theo, Culemborg

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Verry good

Purchased a digital camera
from Simply Electronics on 07 May 2015

Colin,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Lack of manufacturers warranty is a big issue and was't clear at time of purchase

Purchased on
28 Apr 2015

Iain, Glasgow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

An initial teething problem about the cost of the product and VAT, as I understand it, delayed the order. However, once sorted, the experience was satisfactory and delivery was prompt with an efficient tracking facility set in place.

Purchased a lens
from Simply Electronics on 11 May 2015

Stephen, Maryport

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I tried to cancel this!! They refuse to answer my emails. I have had read receipts from them, so I know they have been read. I have asked for a returns address 3 times as there isn't one on their website but they will not answer!

Purchased a lens
from Simply Electronics on 08 May 2015

Karen, Glasgow

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Having ordered this item on the basis of stock level in the website (i.e was informed they had it in stock at time of ordering), I expected to receive it within a week. Three weeks later it finally arrived, after I'd contacted customer services to query its whereabouts. CustomerService was very good however, and immediately got back to me to let me know that I'd be receiving my order within a few days

Purchased on
28 Apr 2015

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