Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    86%

    would buy again from Simply Electronics

  • Delivery

    71%

    on time and in good order

  • Customer service

    74%

    of enquiries handled effectively

3578 reviews in the last 6 months

syed, Uk

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Delivery time is very long and not received it

Purchased on
18 Jun 2015

john, Scotland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

have read negative reports about delivery times item arrived on time by courier they sent e mail with delivery times

Purchased an external flash unit
from Simply Electronics on 15 Jun 2015

Nic, Macclesfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I thought the offer was fantastic. All went smoothly with no issues. My item was delivered in excellent packaging and fairly soon after I placed the order. All good so far.

Purchased on
21 Jun 2015

richard,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

spot on

Purchased a mobile phone
from Simply Electronics on 17 Jun 2015

Robert, Jarrow

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Delivery took a while, but great price and quick responses to queries.

Purchased on
08 Jun 2015

Dawit, Londin

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The phone is delivered a bit later than I expected however it is within the time frame they promised to deliver and I can't complain.

Purchased on
16 Jun 2015

Ian,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Customer services were very helpful and pleasant to talk to

Purchased on
17 Jun 2015

Mark,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

item took 14 days to come

Purchased on
10 Jun 2015

Danut, Sittingbourne

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Their Help desk service was useless even though they overcharge you for calling. I've called twice and e-mailed once yet nothing has been done to help me in my problem. It seems they only help you on what you already know, like repeating the same FAQ over and over. I mean, that's why you call in the 1st place, to get help that you couldn't get by reading the FAQ. It took them 48 hours to reply my e-mail but no real help, just more time consuming nonsense. I thing they don't even read mails because the reply I got seemd more like an automatic one. I spoke to the courier that was about to deliver and they said they only need an e-mail from Simply Electronics to fix my problem which they refused to send. All of this on my expense. I'd dare to say that after you've paid they don't care about theit costumers anymore.

Purchased on
11 Jun 2015

Leo, Cornwall

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Good Prices but rubbish delivery (18 days)

Purchased on
08 Jun 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very disappointed should have informed me item was not in stock when i contacted company i was told i would recieve my phone by friday but did not arrive

Purchased on
10 Jun 2015

Shan, Colwyn Bay

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

1, The communication system is not efficient, you setting a few fix topics which means there no more choice, if I have a question which not appear on your topic list , that will in result in a misunderstanding. 2, The product LG G4 battery already been opened, I want to know why, this is a brand new phone everything should with an original pack and seal, but it it not.

Purchased on
17 Jun 2015

Aqsa, Birmingham, UK

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Simple electronics are amazing, kept me informed about my parcel all the way through it. Very trustworthy.

Purchased on
10 Jun 2015

Stephen, Belfast

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

It took over 2 weeks for delivery of my phone therefore I wouldn't recommend a friend to purchase from this company.

Purchased on
10 Jun 2015

Antony,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

delivery not as quick as expected but ok. Really need to supply basic instructions seems all phones seem to have Chinese as the base language so you need to work out how to change it before doing anything

Purchased a mobile phone
from Simply Electronics on 16 Jun 2015

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