Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    59%

    on time and in good order

  • Customer service

    67%

    of enquiries handled effectively

3413 reviews in the last 6 months

Sue, Loughborough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I was a bit nervous about using bank transfers at first, but Customer Service kept me totally up to date with the progress of the order and I had detailed tracking information on the courier. Parcel arrived in supreme condition. Goods can take up to ten days to arrive.

Purchased on
09 Jul 2014

Neil, Walsall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Heard some bad reviews of them. Should make it clearer they are based in Hong Kong. Item was received in reasonable time, well packaged, & as described.

Purchased on
10 Jul 2014

Denise, Maidstone

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I would like my money from the order on 15/6/2014 I have not had it back yet

Purchased on
07 Jul 2014

Robert, Belfast

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The iPad was delivered 3 weeks after ordering. Can be a little frustrating, wondering what's happening but it arrived and all is forgiven. I got the 32gb unit for the price of the 16gb, a saving or over £80. A couple of Emails sent were answered within a couple of hours.

Purchased on
23 Jun 2014

Ed, Bath

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Once order was in really was not given much information on what was happening and ten days to deliver, to long in current world...Great price, but you will wait, and wait for the item to arrive. Again, Sony where is the soft bag this should be offered in and simply, offers no extras, no bag soft bag where Sony missed it's marketing trick.... Simply Electronics took care of it....bag....mmmmm

Purchased on
04 Jul 2014

David, Mansfield

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Items stated in stock but are not. Delivery times are not close to those stated 2/3 days closer to the month. Email chase ups replied with stock answers. The only saving grace is the price. So overall good value if you can afford to wait and don't expect customer service.

Purchased on
21 Jun 2014

Nic, York, England

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The price was cheap.. However if you buy from this company you need to be prepared to wait a long time for the item. I had to wait 3 weeks for the item which was fine with me as I was in no rush. If there ever was a problem in transition or returning an item I dread to think how long it would take to work it out.. Yes its a real company.. Yes it safe.. Just be prepared to wait..

Purchased on
04 Jul 2014

Cindy, poole

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good would recommend.

Purchased on
05 Jul 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Delivery time should state 3 working weeks not despached in three days !! It took 17 days to arrive

Purchased on
24 Jun 2014

Matthew,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Amazing customer service. Constantly in touch with me the throughout the whole process.

Purchased a media centre
from Simply Electronics on 28 Jun 2014

Tamasyn,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Prices good, delivery very slow.

Purchased a media centre
from Simply Electronics on 25 Jun 2014

Gianfranco, Brighouse

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Whilst it took longer to be united with my new purchase than I am usually accustomed to, overall the experience was as described initially and ultimately satisfying.

Purchased a mobile phone
from Simply Electronics on 03 Jul 2014

sean, Milton Keynes

  • Overall:
    Unhappy
  • Delivery:
    No Response
  • Customer Service:
    Unhappy

Far far far too long with delivery .

Purchased a digital camera
from Simply Electronics on 24 Jun 2014

Trevor, Benfleet, Essex.

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

My only complaint with Simply Electronics is the time it took to dispatch my Lens. I placed my order on 30th June and they said it would be dispatched in 4 to 10 days, but it was not delivered until 16th July. The good things were it was delivered by DPD in perfect condition and I saved a packet on UK prices.

Purchased a lens
from Simply Electronics on 30 Jun 2014

Nick, Sawtry

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Your prices are certainly an advantage, but not by that much and the delivery timescale for my tablet was rather longer than I expected ... at the end I was tempted to cancel and go somewhere else.

Purchased a tablet PC
from Simply Electronics on 02 Jul 2014

Previous 1 3 4 5 6 7 8 9 10 11 228

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products