Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    59%

    on time and in good order

  • Customer service

    67%

    of enquiries handled effectively

3294 reviews in the last 6 months

Haris, Nicosia

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good service, good prices, safe delivery, the only minus is the delay on dispatch of order

Purchased on
29 Jun 2014

Gordon, Kidderminster

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Wasn't clear that it would take as long to process as it did, Communication during the process could be better but at the end of the day, I saved over £100 on a £300 item so I'm not complaining!!

Purchased on
10 Jul 2014

George, Tillicoultry

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great price, with delivery a little slower than I am used to, but all in all, acceptable when you consider the price I paid.

Purchased on
14 Jul 2014

DEREK, OFFENHAM

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

HAVE USED YOU IN THE PAST AND WILL NO DOUBT USE YOU AGAIN. DELIVERY TIME IS A BIT EXTENDED, BUT YOU CANNOT HAVE EVERYTHING

Purchased on
13 Jul 2014

Andrew, Rushden

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very easy,very cheap,kept me up to date with emails,cannot fault my buying experience,spot on

Purchased on
14 Jul 2014

Wiggy,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The most awfull online shopping I have ever had.

Purchased a lens
from Simply Electronics on 29 Jun 2014

Art, Loughborough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Simply Electronics are great if you are not in a hurry. The prices are great...

Purchased on
02 Jul 2014

Nicola,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very poor. Camera delivered late with only a vague idea from customer services about when it would arrive.

Purchased a digital camera
from Simply Electronics on 11 Jul 2014

Victoria,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

SE are not so great. Yes a good price but - very very slow delivery - so expect to wait a long time. Also the product is from Asia, so the plugs are different however on the plus side they send an adaptor. Don't be fooled in to thinking this is a UK based company. Dealing with them they are polite however vague, and just have standard 'sorry for the delay' 'your parcel has been dispatched' and can never give any firm detail. Mediocre service really.

Purchased on
09 Jul 2014

Richard, Milton Keynes

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Felt somewhat mislead by the fact that you were not based int he UK and were in fact based in HK.... However, I have good feedback from you customer services and the product was delivered very quickly after it was shipped - just a bit of a wait for you to initially get the stock. I do feel that you could make a very credible business but NOT hiding the fact that you are in HK... be proud of it and promote you worldwide shipping.

Purchased a camcorder
from Simply Electronics on 13 Jul 2014

robert, Bovey Tracey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Their price was the best.

Purchased on
02 Jul 2014

Rob, Winchester

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Great value for money. Good customer services. Bear in mind things take a little longer to be delivered, but if you can wait then I recommend you use them

Purchased on
29 Jun 2014

Martin, Chester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good service - item delivered as expected.

Purchased on
15 Jul 2014

BRIAN, Sedgefield

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Customer care could not care less ordered 020714 for a holiday arrived 290714 missed good wildlife photo session.a very annoyed customer who doesn't like false promises

Purchased a lens
from Simply Electronics on 02 Jul 2014

Stephen,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I'm still waiting for the handbook!

Purchased on
09 Jul 2014

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