Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    61%

    on time and in good order

  • Customer service

    66%

    of enquiries handled effectively

4282 reviews in the last 6 months

Martin, Malta

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Simply Electronics handled my order and queries in an excellent manner. The product was received. In reasonable time and as advertised. I considered the price paid as very good value for money especially when considering that no charges were raised for package and shipping. I would gladly buy from Simply Electronics again and recommend it to anyone. Thank you for your service.

Purchased on
31 Mar 2014

Chris, Cardiff

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great product and delivered on time - just. Item shipped from Germany and was surprisingly quick, once it was eventually shipped. Check the T&Cs to make sure you are happy with the suggested delivery times.

Purchased a headphones and earphone
from Simply Electronics on 28 Mar 2014

Daniel, Withernsea

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Waited 17 day for delivery. More than I expected.

Purchased on
31 Mar 2014

Confirmed purchaser

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivery time it took two weeks before being dispatched

Purchased a lens
from Simply Electronics on 29 Mar 2014

Linda,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Great value

Purchased a mobile phone
from Simply Electronics on 24 Mar 2014

liz, Wrexham

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Great price but terribly slow on delivery!

Purchased on
31 Mar 2014

Sarah, Pontypridd

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price, delivered within the timescale quoted.

Purchased on
03 Apr 2014

Stella, Wilmslow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great product at a much better price than anyone else

Purchased on
30 Mar 2014

PAUL, basingstoke

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

customer service rubbish

Purchased on
31 Mar 2014

Alexander, Brighton UK

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

It took two phone calls and an email to get the item dispatched. I ordered it on 19th March and received it on the 9th April. The website stated 'usually dispatched within 2-3 business days' If you don't mind a lot of hassle and a long wait, then buy from Simply Electronics BUT be aware you will be will be buying from a company in CHINA.

Purchased a digital camera
from Simply Electronics on 19 Mar 2014

John,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

You need to improve your speed of delivery. It took in excess of three weeks from date placing order to day of delivery. I would only recommend to others in my computer club if time was not important to them. otherwise you score high on value for money. In this respect; congratulations

Purchased a tablet PC
from Simply Electronics on 19 Mar 2014

Jason, South Wales

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Took forever to deliver the tablet. When it arrived it had a European charger, so I contacted "customer services" and still waiting for a reply 2 weeks later. Tablet is great but don't buy from Simply Electronics. They're cheap but have no customer service. Contacted Samsung who were great resolving the issue.

Purchased on
29 Mar 2014

Jacques, London

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Good price, good product.

Purchased on
27 Mar 2014

Patryk, Walsall

  • Overall:
    Unhappy
  • Delivery:
    No Response
  • Customer Service:
    No Response

Because I can

Purchased on
30 Mar 2014

Morgan, Hythe, Kent

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

I waited a lot longer than seemed appropriate to obtain the product, although the courier was excellent and it appeared exactly on time and in the condition expected. Fortunately I was not in a rush to get the computer.

Purchased on
22 Mar 2014

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