Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    90%

    would buy again from Simply Electronics

  • Delivery

    76%

    on time and in good order

  • Customer service

    81%

    of enquiries handled effectively

1404 reviews in the last 6 months

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I still do not have the goods after 18 days. Still less am I able to provide a review!!!

Purchased on
03 May 2013

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Ridiculousness delivery time!

Purchased on
23 Apr 2013

bashier,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

cheap equipment compared to the market

Purchased a cleaning accessory
from Simply Electronics on 23 Apr 2013

Vygintas, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Low price

Purchased on
27 Apr 2013

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I cancelled order due to the fact that they would not deliver on time. All promises for a delivery date were continuously broken. Even though I cancelled the order they insisted on delivering lens. Am awaiting a full refund

Purchased on
20 Apr 2013

Claire, Bournemouth

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Only delivered 1 day late so not that big an issue however after 1 week i started reading reviews of simply electronics and became worried about even getting the camera due to them being based in Hong Kong and that not being clear on the website. You would think you were buying from the UK because of the phone number and the payment being taken by a London company. Simply Electronics should make this clearer so as not to worry people. My prouct arrived with no problems and was loads cheaper than any other UK site. It works perfectly and has a UK adapter for charging. I would recommend this site to others who are not in a hurry for their product.

Purchased a digital camera
from Simply Electronics on 30 Apr 2013

Kam, Guildford

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Item received much later than expected and missed it for one of my photographic tours.

Purchased a lens
from Simply Electronics on 25 Apr 2013

Sandro, Zebbug

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Efficient and fast

Purchased on
29 Apr 2013

Gordon, Thurso

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Excellent price, prompt response to queries. Only downside is that delivery took longer than quoted.

Purchased a lens
from Simply Electronics on 24 Apr 2013

Sylvia, Molenhoek, the Netherlands

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good prices with all included, good customer service. Only not 'the next day' delivery but if you don't need it the next day, who cares.

Purchased a mobile phone
from Simply Electronics on 08 May 2013

Alan, Livingston

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The delivery was later than given on the web site

Purchased a lens
from Simply Electronics on 18 Apr 2013

Phill, south wales

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

their promised 7 to 14 working days delivery became almost a month of waiting. i was expecting delivery form the UK, so i was shocked to see it in new york for 3 days, then dubai for another day or two. though UK delivery was 12 hours

Purchased on
16 Apr 2013

Claire, Southampton

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

I was very disappointed with the delivery timescale as I received my product in 21 days and not stated on their website, 7-14days even though it said that there were 9 in stock at the time that I ordered. I emailed simply electronics and did get a quick response which I am thankful for but would not recommend this company or use them again after viewing bad comments about this company saying they are a 'scam', I began to worry if I was to ever receive my order after they took my money 2 days from me ordering it which I found a little odd as I received an email from them saying that they would not take money until the item was dispatched then waited 21 days for delivery. There was little information on their website under my account as to what was happening and when the item was going to be delivered.

Purchased a lens
from Simply Electronics on 18 Apr 2013

Norman, Belfast

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Delivery time could have been faster.

Purchased a lens
from Simply Electronics on 21 Apr 2013

paul, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Would have give a 10 but I at to wait the full 14 days but apart from that I will buy again .

Purchased a lens
from Simply Electronics on 21 Apr 2013

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