Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    86%

    would buy again from Simply Electronics

  • Delivery

    71%

    on time and in good order

  • Customer service

    74%

    of enquiries handled effectively

3538 reviews in the last 6 months

Leo, Cornwall

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Good Prices but rubbish delivery (18 days)

Purchased on
08 Jun 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very disappointed should have informed me item was not in stock when i contacted company i was told i would recieve my phone by friday but did not arrive

Purchased on
10 Jun 2015

Shan, Colwyn Bay

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

1, The communication system is not efficient, you setting a few fix topics which means there no more choice, if I have a question which not appear on your topic list , that will in result in a misunderstanding. 2, The product LG G4 battery already been opened, I want to know why, this is a brand new phone everything should with an original pack and seal, but it it not.

Purchased on
17 Jun 2015

Aqsa, Birmingham, UK

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Simple electronics are amazing, kept me informed about my parcel all the way through it. Very trustworthy.

Purchased on
10 Jun 2015

Stephen, Belfast

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

It took over 2 weeks for delivery of my phone therefore I wouldn't recommend a friend to purchase from this company.

Purchased on
10 Jun 2015

Antony,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

delivery not as quick as expected but ok. Really need to supply basic instructions seems all phones seem to have Chinese as the base language so you need to work out how to change it before doing anything

Purchased a mobile phone
from Simply Electronics on 16 Jun 2015

Janet, Butlers Marston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

It provided the service I would hope for . They kept me up to date with all that was happening. Thank you .

Purchased on
14 Jun 2015

Derek, Sale

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Product was fine - as advertised, but delivery was slow and god information only arrived towards the end of the process, Given the delay in delivery some earlier reassurance would have been good.

Purchased a tablet PC
from Simply Electronics on 14 Jun 2015

Louise, Didcot

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Came later than web page stated, this did not bother me. the delivery only to home was a little inconvenient. The delivery company was very good great tracking and allowing you do see just when it would de delivered.

Purchased a tablet PC
from Simply Electronics on 31 May 2015

David,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Arrived late, but not really their fault.

Purchased on
14 Jun 2015

richard, newcastle

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

such an appalling company took nearly a month to deliver no apology no explanation why when i contacted them 5 days ago "i would have a response the next working day" yep still waiting good price but you could probably walk to the USA and get one cheaper and would still be quicker than these people . don't buy if you need one quick!

Purchased a tablet PC
from Simply Electronics on 30 May 2015

jonathon, Leek

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The item was delivered late but easy to track and arrived in A1 condition.

Purchased on
06 Jun 2015

Ian, Rugby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

This site offered the lowest price on the internet for my Microsoft surface 3. Bear in mind that this company is based in Hong Kong so delivery might take a little longer than you would expect. So, if you don't mind waiting a little longer for your item then buy it from here.

Purchased a tablet PC
from Simply Electronics on 16 Jun 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Appalling. Do not use them.

Purchased on
09 Jun 2015

Azhar, london

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very poor customer service. Had email to confirm delivery date which was my son's birthday item not delivered. When I called Simply Electronics who are based in Hong Kong could not answer my query and the customer service representative then refused to talk to me by going silent. I was then told item was with DPD UK and would be delivered soon. I called DPD UK who informed me they had not received the item. Called again and was told item would be delivered in a couple of days. Extremely disappointed and miss led. Strongly recommend not to purchase from Simply Electronics.

Purchased a tablet PC
from Simply Electronics on 13 Jun 2015

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