Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    86%

    would buy again from Simply Electronics

  • Delivery

    71%

    on time and in good order

  • Customer service

    74%

    of enquiries handled effectively

3576 reviews in the last 6 months

Michael, Newton Abbot

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

After reading various stories of waiting ages for delivery etc, and had paid a large sum of money for a camera which was just unobtainable in the UK,I was nervous about the delivery. However after supplying various documents to prove my address and I'd,received the camera on time as promised and at a great price. I will be using Simply Electronics again...even though they are in Japan.!

Purchased on
22 Jun 2015

dejar, oostkamp

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The status of my purchase remained on "checking order details" for 5 days; an e-mail to the costumer support made things going faster.

Purchased a wearable technology
from Simply Electronics on 21 Jun 2015

Peter, Choppington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service will use in the future very happy

Purchased on
22 Jun 2015

syed, Uk

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Delivery time is very long and not received it

Purchased on
18 Jun 2015

john, Scotland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

have read negative reports about delivery times item arrived on time by courier they sent e mail with delivery times

Purchased an external flash unit
from Simply Electronics on 15 Jun 2015

Simon, Malta

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

This is the second time I have purchased from Simply Electronics, and your service is impeccable and whenever my friends and colleagues ask me from where I have purchased my equipment I always recommend you. Keep up the excellent service and customer care provided. Thank you.

Purchased on
09 Jun 2015

Nicholas, Maidstone

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

nice and easy to buy from.

Purchased on
21 Jun 2015

Nic, Macclesfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I thought the offer was fantastic. All went smoothly with no issues. My item was delivered in excellent packaging and fairly soon after I placed the order. All good so far.

Purchased on
21 Jun 2015

Donald, Ross on Wye

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very competitive price, informed that delivery would be 5 to 10 working days & it arrived within the time stated. Kept upto date with dispatch delivery date & the DPD gave me an hour slot between 10:55 & 11:55 & it was spot on 10:55.

Purchased a mobile phone
from Simply Electronics on 13 Jun 2015

richard,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

spot on

Purchased a mobile phone
from Simply Electronics on 17 Jun 2015

Robert, Jarrow

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Delivery took a while, but great price and quick responses to queries.

Purchased on
08 Jun 2015

Dawit, Londin

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The phone is delivered a bit later than I expected however it is within the time frame they promised to deliver and I can't complain.

Purchased on
16 Jun 2015

Ian,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Customer services were very helpful and pleasant to talk to

Purchased on
17 Jun 2015

Mark,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

item took 14 days to come

Purchased on
10 Jun 2015

Danut, Sittingbourne

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Their Help desk service was useless even though they overcharge you for calling. I've called twice and e-mailed once yet nothing has been done to help me in my problem. It seems they only help you on what you already know, like repeating the same FAQ over and over. I mean, that's why you call in the 1st place, to get help that you couldn't get by reading the FAQ. It took them 48 hours to reply my e-mail but no real help, just more time consuming nonsense. I thing they don't even read mails because the reply I got seemd more like an automatic one. I spoke to the courier that was about to deliver and they said they only need an e-mail from Simply Electronics to fix my problem which they refused to send. All of this on my expense. I'd dare to say that after you've paid they don't care about theit costumers anymore.

Purchased on
11 Jun 2015

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