Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    60%

    on time and in good order

  • Customer service

    68%

    of enquiries handled effectively

3217 reviews in the last 6 months

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The advertised delivery was not met but the revised delivery was.

Purchased on
11 Aug 2014

Caleb, dunstable

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Good customer services but really slow delievery

Purchased a mobile phone
from Simply Electronics on 03 Aug 2014

Judith,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

was told it would be delivered within 4 to 12 days. it was quite a few days later so was worried it had gone missing ir been stolen

Purchased a tablet PC
from Simply Electronics on 08 Aug 2014

Andrew, Nottingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

We had to wait a couple of weeks for the delivery to arrive but it was worth waiting for.

Purchased a lens
from Simply Electronics on 07 Aug 2014

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

still waiting for delivery -- today is 26 August (16 days and counting)

Purchased on
10 Aug 2014

Glynis, Lampeter

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Very slow delivery. Wasn't kept informed about the delays but my enquiries were responded to promptly and positively. Lots of negative reviews online which caused me anxiety - feared it was a scam business. Transpired not to be but you could improve your reputation by being more efficient

Purchased on
31 Jul 2014

David, Huddersfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I was very impressed the service

Purchased on
12 Aug 2014

George, Ireland

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

A little bit disappointed with the delivery time.not as advertised.mine took in real time 18 days including weekends.other than that i am very happy with everything else

Purchased a digital camera
from Simply Electronics on 04 Aug 2014

Darren,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Simply electronics have a ridiculous security policy which means they will only ship items to the billing address on your card. Because of this I had to sign an indemnity agreement and this resulted in my shipment being 2 weeks late

Purchased a photography filter
from Simply Electronics on 02 Aug 2014

Gwendoline, Norwich

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Waited a very long time for delivery nearly 1 month this was purchased for a birthday present but the birthday came & went before I received I pad

Purchased a tablet PC
from Simply Electronics on 27 Jul 2014

phil, London

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Great prices and customer service but delays in delivery

Purchased a mobile phone
from Simply Electronics on 25 Jul 2014

Evodi, Norwich

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

It too long to arrive

Purchased on
03 Aug 2014

Paul, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Third dealing with Simply Electronics - very good service and highly competitive pricing

Purchased on
09 Aug 2014

Richard,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

The product is excellent. Delivery took quite a while as stock ran out after I ordered.

Purchased a lens
from Simply Electronics on 02 Aug 2014

Gary, Hinckley UK

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Was worried about buying due to 'Bad Reviews', I read one post that said just 'be patient', how true, the item was delivered within 8 days and I was informed via email and logging in to the site of the progress every step of the way. Very good overall

Purchased on
08 Aug 2014

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