Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    81%

    would buy again from Simply Electronics

  • Delivery

    60%

    on time and in good order

  • Customer service

    69%

    of enquiries handled effectively

3086 reviews in the last 6 months

Debra , Cheltenham, Glos

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Very happy with product, and price.The time it took to arrive was very dissapointing arrived a lot later than estimated.

Purchased a tablet PC
from Simply Electronics on 27 Sep 2014

LYNNE, north Shields

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

No problem with the order however the time scale from order to delivery was more than the quoted time scale. It took two telephone calls to get this matter sorted out but the phone did arrive and was functional and in new mint condition.

Purchased on
03 Oct 2014

Silviu, Galway

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very bad experience, poor customer service, had to wait 20 working days to get my products when I was supposed to get them in 4-10 wk days.

Purchased on
24 Sep 2014

keith, Tottenham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very easy you look and you buy

Purchased on
07 Oct 2014

Robin, Bedford

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

My phone took nearly four weeks to arrive and customer services were not able to give delivery times. The phone was eventually delivered in good order and I was impressed by by your courier DPD as soon as it was in their control the tracking information was spot on.

Purchased on
01 Oct 2014

GRAHAM, Sudbury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

It was all fine - I had read some bad reviews and it does seem that there communication issues for some people especially when products need to be returned - it should also be made clear than the company is not based in the UK delivery times are pretty long. My experience was fine though and queries were dealt with quickly. The DPD delivery service is fantastic.

Purchased on
10 Oct 2014

Jan, Wakefield

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

A little unhappy because we had to wait so long for delivery but this was due to such a high demand for the product. However, Simply Electronics kept us informed at each stage of the process so we weren't kept in the dark wondering if it was ever to arrive. Will do business with them again.

Purchased on
22 Sep 2014

SIMON, Cumbria

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The Sonos 0ne took 3 weeks to reach me!

Purchased a hi fi
from Simply Electronics on 26 Sep 2014

Janet, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The product bought was cheapest I had seen after researching on line

Purchased a mobile phone
from Simply Electronics on 03 Oct 2014

graham, burnley

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

would never use them again customer service useless was supposed to be delivered within 10 days had not even been packed by then dont use

Purchased a laptop
from Simply Electronics on 28 Sep 2014

Christophe, Houdemont, France

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

2 orders paid on the same day (26th September). A single one shipped. No way to have a delivery schedule for the second one and no way to get refund. We get only standard reply by email, nothing precise or serious. They just apologize...

Purchased a digital camera
from Simply Electronics on 26 Sep 2014

Ian, evesham

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Goods took 15 working days to arrive. Customer service staff were like robots reading from a script.

Purchased a mobile phone
from Simply Electronics on 24 Sep 2014

Jane, Thetford

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

It takes a very long time to get anything delivered.

Purchased a photography filter
from Simply Electronics on 25 Sep 2014

john, Dub

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Prices are fantastic but the delivery is appalling I rang and emailed but was fobed off and about a month later received my product I have used this site alot and never had this problem before just as well I wasnt in a hurry I will think twice before ordering again

Purchased on
22 Sep 2014

David , Durham

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I order my phone on 26/9/14 you said it would be delivered within 2 to 3 days,then i receive a email to say it will be 4 to 10 days not so it took 18 days ,i will never order again.

Purchased on
26 Sep 2014

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