Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    87%

    would buy again from Simply Electronics

  • Delivery

    73%

    on time and in good order

  • Customer service

    75%

    of enquiries handled effectively

3666 reviews in the last 6 months

david, reading,uk

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    Satisfied

The price is to force, in addition to delivery a bit slow others are doing well, customer service is also very thoughtful。

Purchased on
16 May 2015

Samantha, Salisbury

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Cheaper compared with other retailers but delivery time is also a lot longer than others. Depends in how quickly you want your product!

Purchased a wearable technology
from Simply Electronics on 11 May 2015

Chris,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Packing was very good, using a protective sleeve made of inflatable tubes. Communication was good once item dispatched, but was very quiet before dispatch. I've used Simply Electronics before and on both occasions there were no problems.

Purchased on
10 May 2015

gareth, widnes

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I've ordered two phones from them now, all went well, phone as expected, tracked delivery service. cheaper than most sites I would recommend!

Purchased on
14 May 2015

Brian, MK

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

very slow delivery!

Purchased on
03 May 2015

John, Bedford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Everything happened as promised.

Purchased on
07 May 2015

Alistair, Penicuik

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price very competitive, excellent service, progress of delivery very well managed .

Purchased a digital camera
from Simply Electronics on 11 May 2015

Rory,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Camera was shipped a bit longer than the 10 days quoted but only by a few days. Once on its way the e mail updates on delivery progress were excellent. No complaints with the service.

Purchased a digital camera
from Simply Electronics on 03 May 2015

Theo, Culemborg

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Verry good

Purchased a digital camera
from Simply Electronics on 07 May 2015

Iain, Glasgow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

An initial teething problem about the cost of the product and VAT, as I understand it, delayed the order. However, once sorted, the experience was satisfactory and delivery was prompt with an efficient tracking facility set in place.

Purchased a lens
from Simply Electronics on 11 May 2015

Stephen, Maryport

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I tried to cancel this!! They refuse to answer my emails. I have had read receipts from them, so I know they have been read. I have asked for a returns address 3 times as there isn't one on their website but they will not answer!

Purchased a lens
from Simply Electronics on 08 May 2015

Andrea, Kent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I was unaware that I would have to wait for delivery until after I had paid, it was shipped from The Netherlands

Purchased on
11 May 2015

Nikolay, Dublin

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good!

Purchased on
06 May 2015

Joslyn, Southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

They were quietly efficient, and helpful

Purchased a mobile phone
from Simply Electronics on 06 May 2015

John, Southend-on-Sea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Some of the cheapest prices I have seen for Canon gear - Order processing and payment is much slower than others, but that is the trade off you make I guess. A bit of a puzzling start to the process when the order status reads "on hold" on day one, and you have to ring up to find out why - was asked if I was intending to claim back VAT? In any event - OK. Disconcerting sometimes when the order value is material, and there is a bit of obscurity about the operation but hey ho! All I can say is that my order exceeded £3k, and was delivered 2 weeks after order - well packed and complete.

Purchased on
04 May 2015

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