Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    81%

    would buy again from Simply Electronics

  • Delivery

    60%

    on time and in good order

  • Customer service

    69%

    of enquiries handled effectively

3067 reviews in the last 6 months

LYNNE, north Shields

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

No problem with the order however the time scale from order to delivery was more than the quoted time scale. It took two telephone calls to get this matter sorted out but the phone did arrive and was functional and in new mint condition.

Purchased on
03 Oct 2014

Silviu, Galway

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very bad experience, poor customer service, had to wait 20 working days to get my products when I was supposed to get them in 4-10 wk days.

Purchased on
24 Sep 2014

keith, Tottenham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very easy you look and you buy

Purchased on
07 Oct 2014

Robin, Bedford

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

My phone took nearly four weeks to arrive and customer services were not able to give delivery times. The phone was eventually delivered in good order and I was impressed by by your courier DPD as soon as it was in their control the tracking information was spot on.

Purchased on
01 Oct 2014

GRAHAM, Sudbury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

It was all fine - I had read some bad reviews and it does seem that there communication issues for some people especially when products need to be returned - it should also be made clear than the company is not based in the UK delivery times are pretty long. My experience was fine though and queries were dealt with quickly. The DPD delivery service is fantastic.

Purchased on
10 Oct 2014

Jane, Thetford

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

It takes a very long time to get anything delivered.

Purchased a photography filter
from Simply Electronics on 25 Sep 2014

john, Dub

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Prices are fantastic but the delivery is appalling I rang and emailed but was fobed off and about a month later received my product I have used this site alot and never had this problem before just as well I wasnt in a hurry I will think twice before ordering again

Purchased on
22 Sep 2014

David , Durham

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I order my phone on 26/9/14 you said it would be delivered within 2 to 3 days,then i receive a email to say it will be 4 to 10 days not so it took 18 days ,i will never order again.

Purchased on
26 Sep 2014

Joanna, Accrington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very smooth. Great price. Most of the reviews are pretty awful but my order went without a hitch.

Purchased on
07 Oct 2014

Richard, Cheshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The phone was at least £60 cheaper here than anywhere else I could find. The downside is that you have to wait for delivery. The item was shown as 'in stock' but it took almost the full 14 WORKING days to arrive. If you're not in a hurry, they are great value. Item was delivered in perfect condition and very well protected in vacuum sealed bubble wrap.

Purchased on
27 Sep 2014

Sheila, Reading

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service, great phone

Purchased a mobile phone
from Simply Electronics on 07 Oct 2014

Mel, Norfolk

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very pleased with service , delivery took a week from ordering. Camera exactly as expected and packed well.

Purchased on
07 Oct 2014

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

great price best I found anyware but took over 2 weeks to deliver

Purchased a headphones and earphone
from Simply Electronics on 01 Oct 2014

John, Linlithgow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good communications back from your team to me on the progress of the order, however I did have one attempt to call the overseas contact desk and not have a great experience.

Purchased on
08 Oct 2014

Confirmed purchaser

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Simply electronics done everything they said they would do. My only slight gripe are delivery times are ridiculously long.

Purchased on
01 Oct 2014

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