Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    88%

    would buy again from Simply Electronics

  • Delivery

    74%

    on time and in good order

  • Customer service

    77%

    of enquiries handled effectively

3714 reviews in the last 6 months

Pedro, Montijo

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I bought the item on March 13 and still haven't received it. Disappointed with the delivery time... On the site you say "delivered within 4-10 working days"... Since I bought the item 12 working days have passed.... And I live in Portugal, in the EU... Not in the US... :(. Disappointing... Best regards and hope you improve your efficiency.

Purchased on
13 Mar 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I would love to get this product delivered!!! Waiting 4 weeks now and no one seems to know where it is!! No response to calls and emails!!!

Purchased on
05 Mar 2015

Andrew, Scotland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Slow initial contact, but advised delivery and allowed to track purchase. Will use again

Purchased on
18 Mar 2015

Sharon, Rotherham/s.Yorkshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Communication outstanding every step of the way

Purchased on
17 Mar 2015

Inma,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

I was told item was going to arrive 2 days before it did. I wasn't at home and had someone the whole day there waiting for nothing.

Purchased on
10 Mar 2015

Richard, Bath

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Simply excellent

Purchased a headphones and earphone
from Simply Electronics on 18 Mar 2015

dylan, harlow

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

First time using this and delivery was 2 days late

Purchased a mobile phone
from Simply Electronics on 13 Mar 2015

Tony, Isle of Mull

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Delivery was slow - 2 weeks from order. Phone arrived in good condition but clearly not a UK model as it had a European charger - they had included an adapter for UK use. Cheap price, but as a business purchaser I was expecting to reclaim VAT; they did not provide a VAT invoice, or even reply to my request for one.

Purchased on
14 Mar 2015

Angela, Träslövsläge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Kept me informed about the progress of the initial transaction and subsequent processing and transport of my order throughout. Very important when so much money was at stake! An initial difficulty with placing my order was dealt with extremely promptly and efficiently.

Purchased on
18 Mar 2015

Robert, Chester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

OK

Purchased on
11 Mar 2015

RODERICK,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

just a bit slow in postage but wel packed

Purchased a digital camera
from Simply Electronics on 12 Mar 2015

Keith, Hitchin

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

They performed exactly as they said they would everything went according to their promise

Purchased on
13 Mar 2015

Marcin, Reading

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Simple, easy and quick delivery! I don't know who they were able to deliver it at this price, but I appreciated it!

Purchased on
11 Mar 2015

Mohammed, Burnley

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

value for money but delivery time is too long

Purchased on
10 Mar 2015

Gareth, Worthing

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Great company.a Bit slow On delivery but great products at great prices so the wait is worth it.

Purchased on
10 Mar 2015

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