Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    87%

    would buy again from Simply Electronics

  • Delivery

    72%

    on time and in good order

  • Customer service

    74%

    of enquiries handled effectively

3697 reviews in the last 6 months

mario, malta

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I heard from a friend and had a look at the prices and bought immediately

Purchased a lens
from Simply Electronics on 22 Jul 2015

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Was warned not to use you due to an online review but I found the service to be fine thank you.

Purchased on
20 Jul 2015

Tom, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

A breeze, usual first time worries buying from China but was reassured by the sales team when 'upgraded' to fast track delivery. Received the item within a week, in perfect condition as expected and well packaged. No complaints here.

Purchased a lens
from Simply Electronics on 22 Jul 2015

John, Liverpool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Delivery from HK takes 10 days to UK but reliable and very good service.

Purchased on
25 Jul 2015

Charles, Millbrook

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Really good

Purchased on
25 Jul 2015

Simon, Lincolnshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Great at the sales end but had a slight problem contacting Customer services when the order was a day or so late - problem resolved and overall a good service - great value for money.

Purchased a digital camera
from Simply Electronics on 24 Jul 2015

Ann Marie, Malta

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Super efficient!

Purchased on
21 Jul 2015

Katy,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quick comms and friendly when I called the contact number

Purchased on
21 Jul 2015

PADMA , London

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

I had to contact about 3 times, but got generic reply.

Purchased on
18 Jul 2015

Phill, Welling

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The despatch was estimated at 4 to 10 working days, it actually took nearly 4 weeks. It was considerably cheaper than anywhere else but only if you don't mind waiting

Purchased on
06 Jul 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

I purchased the lens in question, as you say, on 06-07-2015. As of today, 28-07-2015 I have yet to receive the said lens so that is why my review contains a large number of blanks. I can hardly review something that has yet to be delivered. I ordered the lens in what I thought was good time to use on an outing on 29-07-2015 but unfortunately I will be disappointed.

Purchased on
06 Jul 2015

Peter, Caernarfon

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Great price but delivery was much slower than expected. Product ordered early morning on a Monday with a 2-3 day despatch date. It arrived the 8 days later on the Tues.

Purchased a laptop
from Simply Electronics on 20 Jul 2015

Gary, Edinburgh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Can't fault them, this was an expensive purchase and was cheapest online with free delivery to a local shop perfect for an office worker like me. Will definitely recommend the again.

Purchased a headphones and earphone
from Simply Electronics on 22 Jul 2015

Lydia, Newport, south Wales

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Went to them after a popular online company had failed us twice, my husband had to wait over a month, i found you and you were a better price as well so I cancelled the other order and in a week he was ecstatic to finally have a replacement phone

Purchased on
20 Jul 2015

Roger, Stone

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Delivery was quoted as 4 to 10 days but it 3 weeks before it was delivered. I could also have bought it for £50 less from Argos I found out later.

Purchased on
05 Jul 2015

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