Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    88%

    would buy again from Simply Electronics

  • Delivery

    74%

    on time and in good order

  • Customer service

    76%

    of enquiries handled effectively

3747 reviews in the last 6 months

Richard, Cambridge UK

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Awful. Awful. Awful. Awful. Liars. Liars. Liars. Liars.

Purchased on
11 Apr 2015

Janet, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

They were efficient and communicated very well. We had no problems. The delivery date had to be amended but this was very easy. The parcel was tracked so we could see where it was and calculate when it would arrive.

Purchased on
07 Apr 2015

Paul, sheffield

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Worst delivery service I every had it took two week just to send the product out, not sure what they do during this time, I did start getting worried after a while thinking it was never going to come. I thought the days of long delivery was in the past but this company haven't moved with the times and would of paid more for product in order to receive it faster.

Purchased on
28 Mar 2015

Glenn,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The delivery time was terrible, it took 4 weeks less a day, that's madness considering companies like Amazon deliver in 3 days at Max.

Purchased a mobile phone
from Simply Electronics on 21 Mar 2015

James,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Your website looks dodgy so I was initially worried that my item would not arrive as detailed. However service ended up being good and price was excellent. I would definitely recommend to a friend. I would recommend making your website slicker as it does not relay the quality of the service that you actually get. Also I got informed by DPD that my package was due for delivery while your website took a few more days to update that my item had even been found in stock.

Purchased on
08 Apr 2015

Alan, Hexham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Straightforward purchase

Purchased on
07 Apr 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Said it would be 3-5 days delivery on website, then I was told 7-13 days and it ended up being 1 month! Lucky enough I read a review saying about this so was expecting it. It's the thing you have to expect for the best price out there. £20-£30 cheaper than Amazon,eBay and even Apple!

Purchased on
23 Mar 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The product I ordered was not available and I have still not had it after six weeks.

Purchased on
30 Mar 2015

Jessica, Buckinghamshire

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I had a very bad experience - it took in excess of 4 weeks to deliver my item. The call centre argued with me, spoke over me and wouldn't listen to what I was saying and also the company allowed me to enter a coupon code for £20 discount and then insisted I had to pay the £20 even though the order had gone through, because I shouldn't have been able to. Horrible customer service, horrible business model, Unfair to their customers, do not value their customers - DO NOT BUY FROM THIS COMPANY!

Purchased a tablet PC
from Simply Electronics on 23 Mar 2015

Michael, Lancashire

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The delivery 'chase' was appalling. Two useless phone calls and an unanswered e-mail. My product was delivered 19 days after ordering. The delivery actually came direct from the USA and I had to buy two plugs to replace the incompatible USA two pin plugs.

Purchased a wireless media streamer
from Simply Electronics on 23 Mar 2015

John,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Delivery extremely slow and was asked to review item before actually receiving the product...

Purchased on
27 Mar 2015

Bruce, Evesham

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Disappointed that the product needed to be shipped from the US. Means I have to use and adapter with the power cord.

Purchased on
29 Mar 2015

Danny, Hawarden

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I ordered my Sonos play 5 & play 3 on the 19th March, after being told they would arrive within 7 to 10 days they finally arrived on April 10th, with U.S adapters not U.K ones. I've put several calls into to complain and wrote 3 e-mails. I'm still waiting for my problem to be dealt and it's now April 18th a month after I purchased the products and I still can't use my speakers. Properly, I purchased a Play 1 from curries and I'm having to use that single lead to play music through my play 5. I will never purchase from Simply electronics again.

Purchased a hi fi
from Simply Electronics on 19 Mar 2015

Nir, London

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Your team delivered the Sonos player 22 days after purchase I asked for a compensation on the time waited and 2 parties that did not have a sound system. I never received a reply

Purchased a wireless media streamer
from Simply Electronics on 19 Mar 2015

Debra , Pontypool

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I have sent a number of emails and spoken to operators in both Hong Kong and somewhere else in the world. I have been given mis infromation regarding my order. I have been told something and then the total opposite by another person. How this company operates mistifies me. My order was dispatched (allegedly) on the 9th April, and yes youre right, I am still waiting.

Purchased a mobile phone
from Simply Electronics on 14 Mar 2015

Previous 1 3 4 5 6 7 8 9 10 11 250

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products