Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    87%

    would buy again from Simply Electronics

  • Delivery

    73%

    on time and in good order

  • Customer service

    75%

    of enquiries handled effectively

3713 reviews in the last 6 months

Brian, MK

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

very slow delivery!

Purchased on
03 May 2015

John, Bedford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Everything happened as promised.

Purchased on
07 May 2015

Alistair, Penicuik

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price very competitive, excellent service, progress of delivery very well managed .

Purchased a digital camera
from Simply Electronics on 11 May 2015

Rory,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Camera was shipped a bit longer than the 10 days quoted but only by a few days. Once on its way the e mail updates on delivery progress were excellent. No complaints with the service.

Purchased a digital camera
from Simply Electronics on 03 May 2015

Theo, Culemborg

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Verry good

Purchased a digital camera
from Simply Electronics on 07 May 2015

Stephen, Maryport

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I tried to cancel this!! They refuse to answer my emails. I have had read receipts from them, so I know they have been read. I have asked for a returns address 3 times as there isn't one on their website but they will not answer!

Purchased a lens
from Simply Electronics on 08 May 2015

Nikolay, Dublin

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good!

Purchased on
06 May 2015

Joslyn, Southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

They were quietly efficient, and helpful

Purchased a mobile phone
from Simply Electronics on 06 May 2015

John, Southend-on-Sea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Some of the cheapest prices I have seen for Canon gear - Order processing and payment is much slower than others, but that is the trade off you make I guess. A bit of a puzzling start to the process when the order status reads "on hold" on day one, and you have to ring up to find out why - was asked if I was intending to claim back VAT? In any event - OK. Disconcerting sometimes when the order value is material, and there is a bit of obscurity about the operation but hey ho! All I can say is that my order exceeded £3k, and was delivered 2 weeks after order - well packed and complete.

Purchased on
04 May 2015

Denis, Preston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good buying experience but delivery a bit slow and outside time scale quoted(but not by much)

Purchased on
23 Apr 2015

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

This is my first purchase from you and I believe you are up to the task.

Purchased on
28 Apr 2015

david, Paisley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Not enough communication, delivery time 4-10 business days.(7days for my order) Just ask SE to add a priority label to your order. Regards

Purchased on
06 May 2015

David, Liverpool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very good price for product.The web site was a little difficult to use when it came to paying.Would have liked to use visa debit but could not see how this was to work.Ended up doing bank transfer that slowed things down.Good communications once product was purchased.

Purchased a memory card
from Simply Electronics on 06 May 2015

Eng , Brighouse, UK

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Impressive service via Did delivery with email updates.

Purchased on
09 May 2015

David, London

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Due to large value of the order ID checks meant did take longer. Customer service were polite and helpful and everything worked out fine.

Purchased on
23 Apr 2015

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