Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    84%

    would buy again from Simply Electronics

  • Delivery

    65%

    on time and in good order

  • Customer service

    71%

    of enquiries handled effectively

2821 reviews in the last 6 months

Pete, Doncaster

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Far too long between ordering and delivery, over 3 weeks waiting is unacceptable in my opinion.

Purchased on
19 Nov 2014

Tanya, belfast

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great would use again

Purchased on
28 Nov 2014

Christopher, Stroud

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

This is the 4th item I have bought from Simply Electronics and I have only had one problem when delivery was delayed for a while, I was disappointed at the time but the delivery arrived just in time so all ended well in the end. I have not found any company that can match the price except from Hong Kong which is to risky for me.

Purchased a lens
from Simply Electronics on 28 Nov 2014

Rachel, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Used them a couple of times now and never had a problem :) delivery is slower than buying in UK but savings are amazing so worth it! Saved £70 on iPad Air 2

Purchased on
28 Nov 2014

Lynn, Worthing

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

No probs

Purchased on
27 Nov 2014

Craig, Eastbourne

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Unfortunately I had not understood that the business is based in Hong Kong. The prices are low, but the delivery is slow. After you've ordered, you see more readily that delivery might be "4-10 working days". My delivery was, as promised, in 10 working days (I.e. a fortnight). The other problem is that you have to trust to luck as to whether you will have to pay 20% VAT, import duty, and possibly an admin fee to the courier if customs happen to stop it. Apparently about 95% of consumer-type imports escape being caught, but you could be one of the unlucky 5%.

Purchased on
27 Nov 2014

Matyas , Malton /Yorkshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

First time I bought something from Simply Electronics so I not have experience yet.

Purchased a mobile phone
from Simply Electronics on 28 Nov 2014

Leanne, Rabat

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I ordered the phone, and immediately communication with the company began via e-mails. Not only were they efficient in delivering the product (arriving in the stipulated time frame they had given me), but they kept me in the loop throughout the whole process. Until the product was delivered, the company used to send me e-mails informing me about the whereabouts of the phone (i.e. if it has been shipped, if it has been dispatched, the tracking number for the product with dhl ...). They even sent an e-mail informing me that the phone had arrived. I am EXTREMELY happy with the service provided by Simply Electronics, and I definitely will be buying from the website again!

Purchased on
29 Nov 2014

GEOFFREY, Boston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The only problem was the rather slow delivery.

Purchased on
28 Nov 2014

Piotr, Bilston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

100 % positive, quick response, fast shipment, product exactly as described, completly satisfied:-)

Purchased a mobile phone
from Simply Electronics on 30 Nov 2014

Sam,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

It was quick and easy and they are that considerate that they decide to improve the time in which it the phone was delivered, the only problem i find is the amount of time we have to wait for it to be dispatched. However that is completely understandable.

Purchased on
29 Nov 2014

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The bad point is that Simply Electronics after over 2 weeks have failed to deliver the product and can't give me a time when I can expect it. Do NOT ever think of buying from this outfit, they are a load of rubbish who just want your money and keep you waiting forever for your goods. All you get when chasing up orders are standard responses. Avoid Simply Electronics at all costs

Purchased on
26 Nov 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Can't tell I am still waiting for my lens

Purchased on
29 Nov 2014

Leonard, Redruth, Cornwall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good price, good service and kept well informed of the order progress = one happy customer

Purchased on
29 Nov 2014

Wendy, Crewe Cheshire

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Saved £94 on price in the shops. Took 15 days to come. Well packaged and perfect condition. Came with UK plug plus a cute little worldwide adapter which could be used for any appliance. Love my phone.

Purchased a mobile phone
from Simply Electronics on 25 Nov 2014

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