Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    81%

    would buy again from Simply Electronics

  • Delivery

    61%

    on time and in good order

  • Customer service

    68%

    of enquiries handled effectively

3006 reviews in the last 6 months

Desmond, Luton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I had to wait longer for delivery than you estimated, but I will let you off because the item was in short supply.

Purchased a tablet PC
from Simply Electronics on 07 Sep 2014

Abigail, bath

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Took a month to come, rubbish contact in this time, and then sent the wrong ipad - silver instead of black.

Purchased a tablet PC
from Simply Electronics on 02 Sep 2014

Jacqueline, Tollesbury Maldon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great !!!

Purchased on
17 Sep 2014

Keith , Worthing

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The Web site suggests a delivery time of 4 days. I was told rather brusquely by the help desk it was 10 working days lead time. I would prefer to deal with a company that under promisesand over delivers. The did not even keep to the 10 days as it took 11. I was very pleased with the price and would have accepted a long lead time to get it but I do think it could have been better handled.

Purchased a tablet PC
from Simply Electronics on 13 Sep 2014

Rowland , maldon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

promised that the watch would be delivered in 5working days in stock but took nearly 3 weeks the purchase was a steel watch with steel strap came with leather sham this was the same as my first purchased took three weeks but same promise this time i actually called in my order just be honest

Purchased on
15 Sep 2014

Mark, Malta

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I must say I am one hundred per cent satisfied with your service. It took just seven days in all for the order to arrive to Malta, which I consider as excellent. I will not hesitate to buy from you again in the future and I will recommend your website to friends and family. Buying from you is an enjoyable experience. Please keep up the good work. Thanks a lot and best regards Mark

Purchased on
19 Sep 2014

Terry, EWLOE

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Terrible customer service. Was lied to on numerous occasions as to where my product was the ONLY reason I would go back is there prices are exceptional

Purchased a tablet PC
from Simply Electronics on 02 Sep 2014

David, Fareham

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The item was to be delivered in 4 to 10 days it arrived after 24 days

Purchased a tablet PC
from Simply Electronics on 03 Sep 2014

Shaun, Manchester UK

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very very poor service

Purchased on
09 Sep 2014

rosabelle, malta

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good

Purchased on
15 Sep 2014

Stephen, cambridge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

excellent, delivery could be a bit quicker but is free so cant complain

Purchased a tablet PC
from Simply Electronics on 05 Sep 2014

mark, Carterton

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Although cheapest on market. Delivery was shockingly slow and no communication to explain why.

Purchased a tablet PC
from Simply Electronics on 06 Sep 2014

Jennifer, Ottery St Mary, Devon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

After a bit of anxiety to begin with on delivery timings, I received adequate assurances about availability of ordered products and a delivery schedule. My order came with a well respected carrier and the goods were in perfect order and wrapped excellently. Good on you Simply Electronics, keep up the good work! I read some of the reviews posted online and the criticisms, in my opinion, are unjustified! I shall 'sing your praises'!

Purchased on
03 Sep 2014

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Although the service and delivery were excellent. One area which could be improved is the length of time it takes to proceed from completing the order to delivery, other companies seems to manage this better. However, this is a small point and would not stop me order from Simply Electronics in future.

Purchased a tablet PC
from Simply Electronics on 03 Sep 2014

Steve, Liverpool

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Ordered camera on 29 August. Not delivered until 23 September. This delivery time did not match that stated on web site

Purchased a digital camera
from Simply Electronics on 29 Aug 2014

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