Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    59%

    on time and in good order

  • Customer service

    67%

    of enquiries handled effectively

3342 reviews in the last 6 months

Haris, Nicosia

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good service, good prices, safe delivery, the only minus is the delay on dispatch of order

Purchased on
29 Jun 2014

Sue, Loughborough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I was a bit nervous about using bank transfers at first, but Customer Service kept me totally up to date with the progress of the order and I had detailed tracking information on the courier. Parcel arrived in supreme condition. Goods can take up to ten days to arrive.

Purchased on
09 Jul 2014

Neil, Walsall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Heard some bad reviews of them. Should make it clearer they are based in Hong Kong. Item was received in reasonable time, well packaged, & as described.

Purchased on
10 Jul 2014

John, london

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Don't expect a quick delivery but they do keep you informed by email mail.

Purchased on
02 Jul 2014

Hans, Amstelveen (Netherlands)

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

It took 4 weeks to deliver my order. I had numerous contacts with the Customer Services to make sure that I would receive my order. I feel that if I had not contacted the Simply Electronics Customer Services I would still be waiting for my products. I will never buy at Simply Electronics again. If one would consider ordering, it is the cheap price that needs to convince them. What I actually did when I lost confidence in quick receipt of my order: I bought my product at a local store, where I was able to return within 90 days. After delivery by Simply Electronics I returned that product. This way I had my product immediately, at the low price. However, I will not try this again because it does not feel right to the local store.

Purchased on
25 Jun 2014

Denise, Maidstone

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I would like my money from the order on 15/6/2014 I have not had it back yet

Purchased on
07 Jul 2014

Robert, Belfast

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

The iPad was delivered 3 weeks after ordering. Can be a little frustrating, wondering what's happening but it arrived and all is forgiven. I got the 32gb unit for the price of the 16gb, a saving or over £80. A couple of Emails sent were answered within a couple of hours.

Purchased on
23 Jun 2014

Ed, Bath

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Once order was in really was not given much information on what was happening and ten days to deliver, to long in current world...Great price, but you will wait, and wait for the item to arrive. Again, Sony where is the soft bag this should be offered in and simply, offers no extras, no bag soft bag where Sony missed it's marketing trick.... Simply Electronics took care of it....bag....mmmmm

Purchased on
04 Jul 2014

David, Mansfield

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Items stated in stock but are not. Delivery times are not close to those stated 2/3 days closer to the month. Email chase ups replied with stock answers. The only saving grace is the price. So overall good value if you can afford to wait and don't expect customer service.

Purchased on
21 Jun 2014

Nic, York, England

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The price was cheap.. However if you buy from this company you need to be prepared to wait a long time for the item. I had to wait 3 weeks for the item which was fine with me as I was in no rush. If there ever was a problem in transition or returning an item I dread to think how long it would take to work it out.. Yes its a real company.. Yes it safe.. Just be prepared to wait..

Purchased on
04 Jul 2014

Cindy, poole

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good would recommend.

Purchased on
05 Jul 2014

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Item shipped from abroad, website suggests company is uk based but it is not. 3 days delivery is more like 3 weeks, definitely a company I will never order from again.

Purchased on
29 Jun 2014

Marko, Rauma

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Nothing bad to say. If I save 200€, I can wait two weeks that product I ordered.

Purchased a lens
from Simply Electronics on 30 Jun 2014

Amna,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Even though i had a issue with the delivery and also the package when i recieved it, i was still happy with buying at simply electronics because customer service where very helpful an helped me with my problems an where resloved in a way i was happy with.. I will defo be shopping here again :)

Purchased a digital camera
from Simply Electronics on 30 Jun 2014

krissa, Manchester

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The item took nearly a month to arrive and then I had to pay an extra customs fee

Purchased on
05 Jul 2014

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