Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    81%

    would buy again from Simply Electronics

  • Delivery

    61%

    on time and in good order

  • Customer service

    68%

    of enquiries handled effectively

3106 reviews in the last 6 months

Mark, Malta

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I must say I am one hundred per cent satisfied with your service. It took just seven days in all for the order to arrive to Malta, which I consider as excellent. I will not hesitate to buy from you again in the future and I will recommend your website to friends and family. Buying from you is an enjoyable experience. Please keep up the good work. Thanks a lot and best regards Mark

Purchased on
19 Sep 2014

Terry, EWLOE

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Terrible customer service. Was lied to on numerous occasions as to where my product was the ONLY reason I would go back is there prices are exceptional

Purchased a tablet PC
from Simply Electronics on 02 Sep 2014

David, Fareham

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The item was to be delivered in 4 to 10 days it arrived after 24 days

Purchased a tablet PC
from Simply Electronics on 03 Sep 2014

Shaun, Manchester UK

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very very poor service

Purchased on
09 Sep 2014

Jennifer, Ottery St Mary, Devon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

After a bit of anxiety to begin with on delivery timings, I received adequate assurances about availability of ordered products and a delivery schedule. My order came with a well respected carrier and the goods were in perfect order and wrapped excellently. Good on you Simply Electronics, keep up the good work! I read some of the reviews posted online and the criticisms, in my opinion, are unjustified! I shall 'sing your praises'!

Purchased on
03 Sep 2014

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Although the service and delivery were excellent. One area which could be improved is the length of time it takes to proceed from completing the order to delivery, other companies seems to manage this better. However, this is a small point and would not stop me order from Simply Electronics in future.

Purchased a tablet PC
from Simply Electronics on 03 Sep 2014

Steve, Liverpool

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Ordered camera on 29 August. Not delivered until 23 September. This delivery time did not match that stated on web site

Purchased a digital camera
from Simply Electronics on 29 Aug 2014

Nashey, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Could not believe the price compared to the High Street shops, had to wait a while for delivery but who cares when it was half the price, many thanks.

Purchased on
11 Sep 2014

Charles, Wardhedges, Bedfordshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very good prices, long delivery time but I was not in a hurry.

Purchased on
12 Sep 2014

David,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Although the item was shown as being in stock and normally shipped in 2 to 3 business days it took more than 4 weeks and a lot of chasing to get the order shipped.

Purchased a tablet PC
from Simply Electronics on 28 Aug 2014

Steven, St Helens, Merseyside

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Order process was easy to use. Communication good and the ability to track the order meant you were kept up to date with progress. Overall, a really good shopping experience.

Purchased on
13 Sep 2014

Susan, Stevenage

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Very bad experience with this company, advertised that a phone would be sent out within 2 working days.....they sent it out after 3 weeks of me moaning at them via email.

Purchased on
31 Aug 2014

Annette,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Order was placed on Aug 29th but the products didn't arrived on Sept 27th. If the products are not available at time of order you should email the customer to explain this.

Purchased on
29 Aug 2014

William, Aberdeen

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I had to wait a while until the products were dispatched, but then it was the best price I could find so it was my choice.

Purchased on
12 Sep 2014

robert, craigavon

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Delivered in good condition but took almost 3 wks for delivery.

Purchased on
06 Sep 2014

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