Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    87%

    would buy again from Simply Electronics

  • Delivery

    73%

    on time and in good order

  • Customer service

    75%

    of enquiries handled effectively

3698 reviews in the last 6 months

J, Somerset

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Delivery could be a little faster - it took two weeks to get my camera. I asked a question about why the camera was so cheap compared to other companies but didn't get a satisfactory answer. The parcel tracking on DPD was a little confusing at first - couldn't get to login, and a question to SE didn't furnish any answer, but I managed to find it out myself. Based on my limited contact with the firm, I'm not sure, if I had a real problem, if the response from SE would be both timely and constructive.

Purchased a digital camera
from Simply Electronics on 14 May 2015

Lee, Falmouth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service AGAIN!

Purchased on
16 May 2015

Chris, Cornwall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Was very happy to receive my phantom 3 today, thank you...

Purchased on
11 May 2015

moura,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Not positive. Had to contact several times.

Purchased on
11 May 2015

thomas, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service and value for money

Purchased on
13 May 2015

Richard, Lakenheath , Suffolk

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

First time of ordering from your company and its the worst ever experience that i have ever had. Put my order in at the about 12 April and was told del 5-7 days , I phoned and asked where my order was and was told its still coming that was 30 April and that i would have expedited delivery service then in may i get a email saying that they have sold out on the 7 may. on the 12 may change model and again was sent email expedited delivery service 2-3 days then i get my phone on the 26 may so it has taken your company nearly 7 weeks , WOW thats bad service.

Purchased on
12 May 2015

Tabassum, UK

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Took a bit longer to arrive but the savings more than made up for it.

Purchased on
12 May 2015

david, reading,uk

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    Satisfied

The price is to force, in addition to delivery a bit slow others are doing well, customer service is also very thoughtful。

Purchased on
16 May 2015

Samantha, Salisbury

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Cheaper compared with other retailers but delivery time is also a lot longer than others. Depends in how quickly you want your product!

Purchased a wearable technology
from Simply Electronics on 11 May 2015

Chris,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Packing was very good, using a protective sleeve made of inflatable tubes. Communication was good once item dispatched, but was very quiet before dispatch. I've used Simply Electronics before and on both occasions there were no problems.

Purchased on
10 May 2015

gareth, widnes

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I've ordered two phones from them now, all went well, phone as expected, tracked delivery service. cheaper than most sites I would recommend!

Purchased on
14 May 2015

Brian, MK

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

very slow delivery!

Purchased on
03 May 2015

John, Bedford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Everything happened as promised.

Purchased on
07 May 2015

Alistair, Penicuik

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price very competitive, excellent service, progress of delivery very well managed .

Purchased a digital camera
from Simply Electronics on 11 May 2015

Rory,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Camera was shipped a bit longer than the 10 days quoted but only by a few days. Once on its way the e mail updates on delivery progress were excellent. No complaints with the service.

Purchased a digital camera
from Simply Electronics on 03 May 2015

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