Reviews of Simply Electronics

Simply Electronics logo

Simply Electronics’s reputation, according to verified Simply Electronics customers who purchased in the last 6 months.

  • Overall

    80%

    would buy again from Simply Electronics

  • Delivery

    61%

    on time and in good order

  • Customer service

    68%

    of enquiries handled effectively

3156 reviews in the last 6 months

Aryanna, Edinburgh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

I am very happy with phone but disappointed with delivery time scales. Cause it took ages 2wks. I think the delivery time need to be improved.

Purchased on
30 Aug 2014

Patrizia,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

unfortunately my order went over the recommended delivery time but was pleased when it did finally arrive. Thank you

Purchased a tablet PC
from Simply Electronics on 23 Aug 2014

Barry, Bedford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

only complaint....poor communication from order to delivery

Purchased on
31 Aug 2014

Alan, Newhall

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Simple order process, kept up to date. Delivered on time. Very good

Purchased a mobile phone
from Simply Electronics on 02 Sep 2014

Karen, Bangor

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

There were loads of concern on forum but I no complaints.

Purchased a mobile phone
from Simply Electronics on 30 Aug 2014

Rob, London, UK

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I felt that the order stage took a long time (about a week) to progress from accepted, to packed, to dispatched. After that it arrived surprisingly quickly - within about 2 days.

Purchased a mobile phone
from Simply Electronics on 31 Aug 2014

Susan, glasgow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good communication

Purchased on
27 Aug 2014

Stefania, London

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

The parcel was supposed to arrive in 2-4 days. It took it 4 weeks.

Purchased on
21 Aug 2014

stanley, gloucester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

In the end very good perfect in fact .MY only complaint ,when I placed my order nothing ,not until ten days later did I hear anything from them ,then everything was ok well informed and everything was delivered on time perfect and a good price

Purchased on
29 Aug 2014

Michael,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

This is the second phone I have bought from simply electronics and both have taken about 4 weeks to arrive, this would not be a problem if a realistic delivery time was given when purchasing the phone

Purchased on
23 Aug 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Real value for the money.I did at one point query the delivery of the camera when you advertised 16 in stock,and round about 3 days delivery. The camera is well worth the wait,and no doubt I will have to buy more selection of memory cards to show off what I,ve bought. Thank you

Purchased on
18 Aug 2014

habbs, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Took a bit longer than expected once ordered. Could speed up the dispatch when item has been ordered. But overall got the the item within the stated time.

Purchased a tablet PC
from Simply Electronics on 23 Aug 2014

patricia, Orpington

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

My I-pad took 3weeks to arrive not the 4 to 10 day it stated on the website

Purchased a tablet PC
from Simply Electronics on 16 Aug 2014

robert, liverpool

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

item was not delivered on time,when i contacted customer services they were not very helpful.

Purchased a tablet PC
from Simply Electronics on 20 Aug 2014

Jeff, Lytham

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Prices great. Communications great Delivery not so good. Took nearly a week+ then courier delayed by an extra day

Purchased on
01 Sep 2014

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