Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Appliances Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    83%

    of enquiries handled effectively

3556 reviews in the last 6 months

glenda, Wigton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No hassle, easy ordered, what I wanted and delivery first rate.

Purchased a fridge freezer
from Appliances Direct on 15 Jul 2014

YUANYUAN, Glasgow

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

chareg extra with cridet card payment, not big money, but not happy with it.

Purchased on
15 Jul 2014

Alan, Leicestershire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very brief experience.

Purchased on
15 Jul 2014

shamima, Pinner

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I am happy with their service and product.

Purchased on
15 Jul 2014

Erin,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quick delivery Quality appliance

Purchased a washing machine
from Appliances Direct on 15 Jul 2014

john, west hallam ilkeston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

fast reliable service

Purchased on
15 Jul 2014

Alison, Ross on Wye

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Paid for and delivered within 24hrs perfect. My unit had a very small hairline crack to the casing which didn't affect performance and I couldn't be bothered to return.

Purchased on
15 Jul 2014

Julie, Dartford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very helpful people in customer services when I was checking size, delivery date etc, very efficient service arriving two days after I ordered.

Purchased on
14 Jul 2014

DAVE, BOOTLE

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

v good

Purchased a TV
from Appliances Direct on 14 Jul 2014

Barbara, Clophill, Bedfordshire .

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

First time user and very satisfied with the choice, information supplied and timely delivery.

Purchased a microwave
from Appliances Direct on 14 Jul 2014

Dave, Milton Keynes

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Problem with delivery but sorted out on the phone and it arrived 2 days later

Purchased on
14 Jul 2014

Julie, Heanor

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent product and service

Purchased a fridge
from Appliances Direct on 14 Jul 2014

Danielle, CARDIFF

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I don't know why but the order was twice so I had to cancell one of them, and I wanted to pay in january that didn't work

Purchased on
14 Jul 2014

Chris, Reading

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Everything was good with Appliances Direct, the issue came with their delivery courier who on two occasions delivered an air conditioning unit upside down, don't they know what the big black arrow on the packaging means?

Purchased on
14 Jul 2014

linda , benfleet

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I was so happy with the first product which was ordered on Sunday and delivered on Monday !! that I ordered another on Wednesday which was delivered on Friday - fantastic service. I have now given your details to my friend who wants to order one too

Purchased on
13 Jul 2014

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