Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    80%

    of enquiries handled effectively

3793 reviews in the last 6 months

Sandra,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Kept informed , what was promised happened delivery went like clockwork

Purchased on
24 Jul 2014

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordered on line on standard delivery, didn't expect it for 4/5 days but arrived 2 days later, excellent service.

Purchased on
24 Jul 2014

Lidia,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

easy to use and most importantly delivered in time!

Purchased on
24 Jul 2014

Hedera, Todmorden

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

After I had ordered the cooker your org. sent a text offering to dispose of the old cooker for £10. I replied "Yes" as instructed. Days later someone from your co. phoned me to try to sell me insurance and when I declined informed me that there was no offer to dispose of the old cooker, they had no record of making the offer and would not be doing so. Also, the way your employee tried to get me to take out insurance was totally inappropriate - he was not an acquaintance and was altogether over familiar in manner and tone - trying to discuss the weather, trying to get me to agree with his pronouncements about your products and quite intrusive.

Purchased a cooker
from Appliances Direct on 24 Jul 2014

Ian, Mk

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Efficient

Purchased on
24 Jul 2014

David, Newcastle Staffs

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Incredibly fast & efficient service

Purchased on
24 Jul 2014

Stuart, Witney, Oxon

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Excellent product range let down by very poor courier (Parcelforce) should have been delivered Friday, paid for, but did not arrive until 12.30 hours Monday. Almost impossible to speak with Parcelforce, no explanation and no apology. Its your reputation that is let down. As for a courier SERVICE? in the 21st century that stops work at 12.00 hours on Saturday is almost beyond belief. Regards Stuart Mason

Purchased a TV
from Appliances Direct on 24 Jul 2014

BARRIE, Bedfont /FELTHAM

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordered on line and found AD was the best price. Received within 2days of order. Great service.

Purchased on
24 Jul 2014

Denis, Barnetby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service and delivery was exactly as we were told,would recommend you to friends and family.

Purchased a freezer
from Appliances Direct on 24 Jul 2014

pete, caerphilly

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

very helpfull and fast delivery

Purchased on
24 Jul 2014

Jan, Rotherham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

perfectly satisfactory transaction

Purchased on
23 Jul 2014

anita , benfleet essex

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

straight forward ordering and delivery

Purchased a washing machine
from Appliances Direct on 23 Jul 2014

danny, stirling

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very happy with what i got

Purchased on
23 Jul 2014

jan, rugby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

This is my first purchase from appliances direct and Iam very happy with their service. The machine came on time and was brought straight into my kitchen where the men took the wrapping off. I was able to check it out before they left and I must say Iam very satisfied with it. I will not hesitate to use them again. Thank you.

Purchased a washing machine
from Appliances Direct on 23 Jul 2014

michael, spilsby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very good

Purchased a washing machine
from Appliances Direct on 23 Jul 2014

Previous 1 3 4 5 6 7 8 9 10 11 253

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products