Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    80%

    of enquiries handled effectively

3983 reviews in the last 6 months

Annie, Northwich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent will vertainly use them again

Purchased a fridge freezer
from Appliances Direct on 26 Aug 2014

Lynda, Torquay

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Brilliant! Kept me informed every step of the way...

Purchased on
26 Aug 2014

vicky, bishop Auckland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All good

Purchased on
26 Aug 2014

Susan, Pontypridd

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordering, purchase & delivery was easy & we were kept informed of all details up to delivery.

Purchased on
25 Aug 2014

Worrall, Birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problem at all easy to find items you need delivery time fast, good value for money I am hoping to buy a white smart t.v have already seen one on the web site will be ordering next week pity I could not buy a monitor for my computer at Appliances direct .

Purchased on
25 Aug 2014

Anthony, Norwich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy, no hassle buying

Purchased on
25 Aug 2014

sarah, bathgate

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast friendly service very professional

Purchased on
25 Aug 2014

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Unusual to see higher prices for credit card payments. It might cost you more to process but most retailers don't add the charge on (explicitly at least...)

Purchased an air purifier
from Appliances Direct on 25 Aug 2014

peter, bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

ordered on sunday and arrived on wednesday with bank holiday in between.

Purchased an oven
from Appliances Direct on 24 Aug 2014

Percival, Oldbury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Straight forward no messing :-)

Purchased a cooker
from Appliances Direct on 24 Aug 2014

chris, crich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

excellent service from placing order to delivery

Purchased on
23 Aug 2014

Chris, leicestershire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivery was very quick and on the said time. Easy to install and use, infact we have ordered a further 2 appliances a dishwasher and condenser dryer. we are waiting on delivery of these

Purchased a washing machine
from Appliances Direct on 23 Aug 2014

mo, Hampshire

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

It took longer to deliver than I expected it but I am happy with the item.

Purchased on
22 Aug 2014

David, London

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Appliances Direct delivery - supplied a dishwasher not a fridge and when, several hours after the time given, the fridge finally turned up, it was one man not two and he didn't take packaging away.

Purchased a fridge freezer
from Appliances Direct on 22 Aug 2014

Christopher, Prescot

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I was happy with Appliances Direct until I had a problem with the logistics partner. I received conflicting information between internet and telephone and it cost me over £10.00 to get it sorted. Even then I didn't get an answer it just tuned up when we had hoped it would. I asked for an explanation and reimbursement of costs and have heard nothing since

Purchased a dishwasher
from Appliances Direct on 22 Aug 2014

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