Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    87%

    on time and in good order

  • Customer service

    78%

    of enquiries handled effectively

5271 reviews in the last 6 months

Robert, Enfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Everything done on the internet.Item arrived on time and in excellent condition.Would use again.

Purchased a dehumidifier
from Appliances Direct on 14 Nov 2014

Dave, West Bromwich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Appliances Direct are a company of the highest calibre , great communication, great delivery very quick, would reccomend to one and all.

Purchased a TV
from Appliances Direct on 14 Nov 2014

BRENDA, HINDLEY GREEN, WIGAN

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I had a very and unexpected swift delivery of my order. Very impressed !!

Purchased on
14 Nov 2014

adie, elton matlock

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very good

Purchased a tumble dryer
from Appliances Direct on 14 Nov 2014

Paul, West Sussex

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Ordered fridge freezer in August and delivered in November. Was initially kept informed re delays however final delivery date was an extra 2 weeks and this was communicated poorly. The delivery team were very surly and unhelpful.

Purchased on
14 Nov 2014

dornan, Derbyshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

OK

Purchased a dishwasher
from Appliances Direct on 14 Nov 2014

david, hereford

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Stated delivery in 2-3 days but it arrived 9 days later. Apart from that all was good.

Purchased on
14 Nov 2014

Diane, Drybrook, Gloucestershire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy ordering, quick communication by email and delivered on time.

Purchased on
12 Nov 2014

ray , southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

all good dis as requested

Purchased a dehumidifier
from Appliances Direct on 12 Nov 2014

George, Maldon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good, first item bought from them. Delivery was excellent.

Purchased on
12 Nov 2014

Hilary, Poole

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems at all

Purchased on
12 Nov 2014

Margaret, Livingston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good prices and choice of equipment. Quick delivery. Easy to use web-site

Purchased on
12 Nov 2014

Stephen, Norwich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Easy and reliable ordering - good value as the item was in the sale, good communication.

Purchased on
12 Nov 2014

Elaine, Wisbech, cambs

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good.

Purchased a fridge
from Appliances Direct on 12 Nov 2014

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Slow standard delivery, took over a week to arrive

Purchased on
12 Nov 2014

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