Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    95%

    would buy again from Appliances Direct

  • Delivery

    89%

    on time and in good order

  • Customer service

    82%

    of enquiries handled effectively

4683 reviews in the last 6 months

Peter, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good range / choice of products and fast delivery and they take away the old appliance.

Purchased on
17 Apr 2014

Kevin , Southend on Sea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good value

Purchased on
17 Apr 2014

M, Bangor

  • Overall:
    No Response
  • Delivery:
    No Response
  • Customer Service:
    No Response

Good quality & quiet for the price

Purchased a cooker hood
from Appliances Direct on 16 Apr 2014

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Helpful and easy to contact

Purchased a fridge
from Appliances Direct on 16 Apr 2014

na, na

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Value for money

Purchased a washing machine
from Appliances Direct on 16 Apr 2014

susan, chichester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good service and price

Purchased a hob
from Appliances Direct on 16 Apr 2014

eve, Southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Communication was great and the delivery guys were A1

Purchased a cooker
from Appliances Direct on 16 Apr 2014

Eddie, Daventry

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Every thing was handled very easily

Purchased on
16 Apr 2014

Robert , Port Seton / Prestonpans

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The primary reason for all the scores above, because its my honest opinion that the goods that appliance direct are in the best quality goods I have ever come across.

Purchased on
16 Apr 2014

Lillian, Addlestone

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent customer service, quick and prompt delivery, great price.

Purchased a dishwasher
from Appliances Direct on 16 Apr 2014

Alison, Grimsby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Item as advertised and delivered on time

Purchased a microwave
from Appliances Direct on 16 Apr 2014

Rob, Hereford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Had good service and all on time.

Purchased a fridge freezer
from Appliances Direct on 16 Apr 2014

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

they wrap it up in thick padding that doesn't fit most doors, then give you a choice between leaving it outside or redelivering on a day when you can get a team of 4 to unwrap it and get it in the house, and only once they have gone do they send you a mail asking for 100 ponds more for redelivery. a perfect scam. it would be so easy to either authorize delivery guys to unwrap or warn customers so they can get organized the first time.

Purchased on
16 Apr 2014

Mike, Bradford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good service, delivered on time and happy with the fridge freezer

Purchased on
16 Apr 2014

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Absolutely awful customer service

Purchased on
15 Apr 2014

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