Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    89%

    on time and in good order

  • Customer service

    76%

    of enquiries handled effectively

5295 reviews in the last 6 months

Loraine, Hartlepoo

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Wxcellent

Purchased a cooker hood
from Appliances Direct on 20 Aug 2015

Chrissie, Llanbrynmair

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Excellent as always, have used this company a few times over the years and never had a problem

Purchased on
20 Aug 2015

Steve, Cheltenham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

original delivery timing seemed very long, but was corrected and delivered spot on.

Purchased a fridge
from Appliances Direct on 20 Aug 2015

Dave, Wales

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast efficient service & good bang for your buck. Good job.

Purchased a tumble dryer
from Appliances Direct on 20 Aug 2015

Ronald, Sunderland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

It was easy to find what I wanted, order and pay. I was told up to 5 working days for delivery but it was here within a couple of days

Purchased on
20 Aug 2015

Peter, Risca

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service. Phoned to make sure I had ordered correctly. Delivered next day. What more could you want.

Purchased a TV
from Appliances Direct on 20 Aug 2015

pauline, Ilkley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

They are great to purchase from

Purchased on
20 Aug 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very good

Purchased on
20 Aug 2015

Nikki, Paddock Wood

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

This is the second item I have purchased and I am very happy with the service. Fast delivery and a reasonable delivery charge. Will definitely use again in the future.

Purchased on
20 Aug 2015

Joan, Birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very good the sales team.

Purchased on
20 Aug 2015

Chris ,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordering and delivery information was provided and up to date delivery window was given up to and 30 minutes before actual delivery. Polite efficient delivery team.

Purchased on
20 Aug 2015

Vicki, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast and efficient

Purchased on
19 Aug 2015

Alice, Portsmouth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Efficient, friendly and the products are value for money

Purchased on
19 Aug 2015

Ryan, Coventry

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

First time I'd used them, good offer, finance and delivery options. Only let down was the delivery company's inflexibility, but the people I did speak to were as helpful as they could be.

Purchased a TV
from Appliances Direct on 19 Aug 2015

Evan, Snowdonia

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Tried to cancel online but that didn't work, clearly there is no real time connection between their website and the warehouse.

Purchased on
19 Aug 2015

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