Reviews of Appliances Direct
Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.
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Overall
would buy again from Appliances Direct
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
Jenny, Kirkby-in-Ashfield
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Excellent all round service and price
Purchased a fridge freezer
from Appliances Direct on 09 May 2013
Anita, Middlesbrough
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
When I contacted Appliances Direct my question was handled quickly and to my satisfaction.
Purchased an oven
from Appliances Direct on 07 May 2013
Lisa, Bristol
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Better delivery times than my local Curry's & cheaper too.
Purchased on
07 May 2013
Theresa,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Very pleased with delivery men, very helpful and polite.
Purchased on
07 May 2013
Heather, Stonehaven
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
absolutely - I got the product I wanted at a price I could afford. The service/delivery excellent. All expectations were met.
Purchased a cooker hood
from Appliances Direct on 07 May 2013
Joyce,
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Overall:
No Response -
Delivery:
No Response -
Customer Service:
No Response
My problem wasn't really with appliances direct but more with their chosen courier company who promised to deliver on the Wednesday but then didn't deliver till 2 days later. Over a week after I'd ordered.
Purchased on
07 May 2013
Pat, Great Missenden
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Prompt trouble free delivery -two delivery guys were great and took packaging away!
Purchased a fridge freezer
from Appliances Direct on 06 May 2013
Bryan, Chesham, Bucks
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Missing 3d glasses were sent immediately.
Purchased on
03 May 2013
Dave, Leicester
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Everything went smoothly from order to delivery.
Purchased a fridge
from Appliances Direct on 03 May 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
No Response
The appliance was not delivered on the day you said it would be, no way of checking where it was online and no contact from you - so next time I will go elsewhere, probably appliancesonline who have a really good service
Purchased on
02 May 2013
ilze, Kingston Upon Thames
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
i paid for next day delivery and got my item 5 days later. I contacted them by email and more than a week later i still havent received a reply.
Purchased on
02 May 2013
Mrs, London
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
Although appliances direct sent out on time, using parcel force is not recommended, it's an all day delivery time and wasn't delivered on day specified, I waited in all day and parcel force said they attempted delivery which they DID NOT!! Had to wait in on another day (all day again) for "second" delivery!! Not great for £9.95!
Purchased a hob
from Appliances Direct on 02 May 2013
Barry, Wantage
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Expectation on product and delivery were met.
Purchased on
02 May 2013
Beryl, Northiam
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
I haven't had any problem with the service so 10 out of 10 is my answer
Purchased on
02 May 2013
Sarah, Norwich
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
No Response
Would have got More, but they told me delivery times were between 7am-9.30am and did not arrive until12.10 pm. So only negative
Purchased on
02 May 2013
