Reviews of Appliances Direct
Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.
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Overall

would buy again from Appliances Direct
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Delivery

on time and in good order
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Customer service

of enquiries handled effectively
Confirmed purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Delighted with the product. It does what is says it does.
Purchased on
17 May 2013
Mandy, Crawley
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
We had a slight delay on the delivery time due to your supplier but you kept us in the loop throughout the process
Purchased a washing machine
from Appliances Direct on 17 May 2013
Alison, dunfermline
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
The delivery service you used really let us down and in the end we had to make a 50 mile round trip to collect the item ourselves.
Purchased a TV
from Appliances Direct on 17 May 2013
Marion, Coatbridge
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
I was happy with the service I received as I was a bit worried when I had to return the sink thinking it might have gave me problems
Purchased on
17 May 2013
David, London
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Delivery:
Satisfied -
Customer Service:
No Response
Convenient buying channel, reasonable prices - excellent delivery service.
Purchased on
17 May 2013
Mary, Truro
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Quick and efficient process.
Purchased on
17 May 2013
Tom, Portsmouth
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
delivery team unable to removed old applicance despite having paid for that service
Purchased an oven
from Appliances Direct on 17 May 2013
Anne, London
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
No Response
The appliance was not delivered on the day I booked. It arrived the day after and had to be held by my neighbour.
Purchased on
17 May 2013
Martin, Barrowford, Lancs.
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
I have used 'Appliances Direct' before and would do so again.
Purchased on
17 May 2013
david, rochdale
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Satisfied -
Delivery:
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Customer Service:
Satisfied
excellent service
Purchased a microwave
from Appliances Direct on 16 May 2013
Carla, London
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
No Response
Delivery was on time.
Purchased a cooker hood
from Appliances Direct on 16 May 2013
E. , London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
The price is was really good and the delivery time was outstanding.
Purchased on
16 May 2013
Kate, Southampton
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
Appliances direct fab but you need to change your company.very very late, waited from 5 am, arrived 1.15 pm, didn't want to take old cooker although I paid for that, nor the packaging or even to place it round the right way.had to argue with them on all matters.didn't even have a functional sack truck they needed to use mine!
Purchased a cooker
from Appliances Direct on 16 May 2013
Martin, Crewe
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Overall:
No Response -
Delivery:
No Response -
Customer Service:
No Response
Only had one of the 2 items I ordered in stock
Purchased on
16 May 2013
Confirmed purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
all went smothely
Purchased on
16 May 2013
