Reviews of Appliances Direct
Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.
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Overall
would buy again from Appliances Direct
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
Jim, France
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Appliances direct need to advise customers on their website that they do not accept sterling debit/credit cards with an outside UK address
Purchased an oven
from Appliances Direct on 17 Apr 2013
Edward, Wimborne
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Overall:
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Delivery:
Satisfied -
Customer Service:
Satisfied
Very competitive price - excellent service
Purchased a fridge freezer
from Appliances Direct on 17 Apr 2013
Christopher, Kingston-upon-Thames
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Overall:
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Delivery:
Satisfied -
Customer Service:
No Response
You gave us brilliant service and fielded my dithering over delivery dates very patiently. The chaps who brought the fridge worked quickly and efficiently and kept me informed of their arrival time.
Purchased a fridge freezer
from Appliances Direct on 16 Apr 2013
Steve, London
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Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Appliances Direct is excellent all round.
Purchased a microwave
from Appliances Direct on 16 Apr 2013
Confirmed purchaser
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Delivery:
Satisfied -
Customer Service:
No Response
service
Purchased a washer dryer
from Appliances Direct on 16 Apr 2013
Claire, Bury St Edmunds
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
I chose a delivery date that was a couple of weeks later than the day I purchased it and it was not delivered on this day however with 1 email that evening I got a response early the following morning to arrange the delivery.
Purchased an oven
from Appliances Direct on 16 Apr 2013
trevor, bury st edmunds
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Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
great service
Purchased a cooker hood
from Appliances Direct on 16 Apr 2013
Andrew, Edinburgh
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Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Nothing went wrong
Purchased a washing machine
from Appliances Direct on 16 Apr 2013
Ann, Presteigne
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Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
easy to use site and reliable deliveries
Purchased a microwave
from Appliances Direct on 16 Apr 2013
Anonymous verified purchaser
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
Overall the service was very good. The only downside on this occasion was the lack of communication in advising the product was not in stock.
Purchased on
16 Apr 2013
Philip,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
efficient, as customer experience should be
Purchased on
16 Apr 2013
Tessa, Ripley
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Ordered via their website which was easy to use and informative. Kept informed by email & could track my order. It arrived on the day it was promised and delivered in good packaging.
Purchased an oven
from Appliances Direct on 16 Apr 2013
Alexander, aberdeen
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
on time delivery when I requested
Purchased a fridge
from Appliances Direct on 16 Apr 2013
margaret, stoke on trent
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
No Response
Takes to long for delivery
Purchased on
16 Apr 2013
John, Norfolk
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Low prices, speedy and efficient delivery within a definite time slot
Purchased a dishwasher
from Appliances Direct on 16 Apr 2013
