Reviews of Appliances Direct
Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.
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Overall

would buy again from Appliances Direct
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Delivery

on time and in good order
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Customer service

of enquiries handled effectively
Harbord,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Value and quality!
Purchased on
28 Apr 2013
Nathalie, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
I would recommend it because I have had no issues with my order, but I did flag up that although I paid extra to have the TV set up, the delivery guys just took it out of the box and left us to set it up....not exactly the amount of service I had paid for...and not sure what I would have done if the TV had turned out to be faulty.
Purchased a TV
from Appliances Direct on 26 Apr 2013
Confirmed purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good follow up before delivery
Purchased an oven
from Appliances Direct on 26 Apr 2013
NICK, London
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Satisfied -
Delivery:
Satisfied -
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No Response
Price
Purchased a fridge freezer
from Appliances Direct on 26 Apr 2013
Adam,
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Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Ease of use
Purchased on
26 Apr 2013
Mick, DORCHESTER
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Unhappy
See above boxes.
Purchased a cooker hood
from Appliances Direct on 26 Apr 2013
Marcus, Ilkley
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Satisfied -
Delivery:
Satisfied -
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No Response
Satisfied with the product
Purchased on
26 Apr 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
No Response
The length of time it took for goods to arrive then only to find both fridge and tumble dryer were markedly damaged.
Purchased on
25 Apr 2013
Sahana, Sunderland
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
i was happy with the service they provided
Purchased a microwave
from Appliances Direct on 25 Apr 2013
Jane, East Grinstead
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
on time, on date and in a good condition.
Purchased a hob
from Appliances Direct on 25 Apr 2013
Terri, West London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
The only reason it's not higher is that our wood floor got scratched during delivery.
Purchased a fridge
from Appliances Direct on 25 Apr 2013
Paul, Ely
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Overall:
No Response -
Delivery:
No Response -
Customer Service:
No Response
good service and able to track appliance with courier
Purchased a hob
from Appliances Direct on 25 Apr 2013
julia, Herts
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
I was told appliance was in stock paid for it expecting delivery in 5 days, then had to wait more than a month for it.
Purchased a mini fridge and drinks cooler
from Appliances Direct on 25 Apr 2013
Anonymous verified purchaser
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
excellent service and helpful staff.
Purchased on
25 Apr 2013
karen, Bexley
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
delivery on time.. product great
Purchased on
25 Apr 2013
