Reviews of Appliances Direct
Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.
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Overall
would buy again from Appliances Direct
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
sandra, crewe
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Was away on holiday no problem with new delivery dates.
Purchased a microwave
from Appliances Direct on 18 Apr 2013
Tracey,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Easy ordering - continually informed of delivery progress. Value for money products
Purchased a fridge freezer
from Appliances Direct on 18 Apr 2013
Steve, Neath
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
First TV arrived damaged. Appliances Direct customer services handled my problem very professionally. Kept me informed all the way through.
Purchased a TV
from Appliances Direct on 18 Apr 2013
Dan , Plymouth
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Value & service
Purchased a freezer
from Appliances Direct on 18 Apr 2013
Chris, Hackney
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
online service and delivery
Purchased a hob
from Appliances Direct on 18 Apr 2013
David, West Sussex
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good value product with very good service and quick delivery.
Purchased a hob
from Appliances Direct on 17 Apr 2013
Helen, Lymington
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Great price and great service
Purchased a dishwasher
from Appliances Direct on 17 Apr 2013
Josephine, Glasgow
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
No Response
Would have been a 10 however due to the delivery not being on time I lost hours at work and got no satisfaction from customer services.
Purchased a washer dryer
from Appliances Direct on 17 Apr 2013
Sarah, Cheltenham
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
No Response
delivery was not on day promised but a day later
Purchased on
17 Apr 2013
Mohammed , Bolton
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
No Response
Item was Recieved damaged whilst I was away on business, when I came to open it (7 days later) it was damaged. So I contacted the company and they refused a refund etc. After a few days of complaining I was authorised a return but was charged a horrendous £59 for collection of the item. Bought the item from currys and it came within 3 days instead of two weeks (appliances direct) and it wasn't damaged, the delivery company even took the packaging off and checked it before they left :)
Purchased a freezer
from Appliances Direct on 17 Apr 2013
Kate, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Was good, relatively quick
Purchased a washer dryer
from Appliances Direct on 17 Apr 2013
Flan, SS43Ry
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
You did not deliver on 2 dates and do not get back to as promised, abysmal service
Purchased a TV
from Appliances Direct on 17 Apr 2013
Warren, London
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
No Response
Excellent customer service and ease of purchase. Should ensure high standards of service from their delivery supplier.
Purchased on
17 Apr 2013
Jim, France
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Appliances direct need to advise customers on their website that they do not accept sterling debit/credit cards with an outside UK address
Purchased an oven
from Appliances Direct on 17 Apr 2013
Edward, Wimborne
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Very competitive price - excellent service
Purchased a fridge freezer
from Appliances Direct on 17 Apr 2013
