Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    95%

    would buy again from Appliances Direct

  • Delivery

    89%

    on time and in good order

  • Customer service

    82%

    of enquiries handled effectively

3057 reviews in the last 6 months

PETER, BIRKENHEAD

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Just be aware that when you find an item and it say's Available it doesn't mean it is in STOCK.

Purchased a hob
from Appliances Direct on 10 May 2013

John, Whitby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have used you before and will again

Purchased on
10 May 2013

dorothy, morecambe

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

they rang me to say there was a delay

Purchased on
10 May 2013

Florence, Sheffield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very happy with purchase & service.

Purchased a vacuum cleaner
from Appliances Direct on 10 May 2013

Posturite, Berwick

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Still have an issue with delivery costs, paid for next day, got standard delivery.

Purchased on
10 May 2013

Zoe, Coventry

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great overall service and quality item

Purchased a TV stands and wall mount
from Appliances Direct on 09 May 2013

Andy, Leicester

  • Overall:
    No Response
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The company delivers

Purchased a coffee machine
from Appliances Direct on 09 May 2013

David, Cwmbran

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivery was on time and product was exactly as described.

Purchased a mini fridge and drinks cooler
from Appliances Direct on 09 May 2013

Sally, Leeds

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

plenty of choice and good prices. prompt delivery on day of your choice. Delivery man very helpful. Website could be improved with more accurate information about measurements. The dishwasher depth meant that plumbing had to go in the next cupboard and the fridge we ordered had different measurements to those on the website and we ended up having to take the back out of the kitchen unit to accomodate the non- standard depth.

Purchased a dishwasher
from Appliances Direct on 09 May 2013

timothy, Leicester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivered on time, in perfect condition, friendly knowledgeable delivery staff, all in all an easy, pleasant transaction from start to finish

Purchased a washing machine
from Appliances Direct on 09 May 2013

Michael, West Country

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent customer service

Purchased a cooker hood
from Appliances Direct on 09 May 2013

Nathan, Cambridge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Great price and service. Only deducted 1, as I don't generally recommend shopping sites. Appliances direct were the best price, and also got free delivery with a £1 subscription to 'Which', which was cancelled immediately.

Purchased on
09 May 2013

S, West Yorkshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Cheapest retailer

Purchased on
09 May 2013

david, goodwin

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

because i paid extra post so could get it friday didnt come till monday

Purchased on
09 May 2013

L, Surrey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Found service to be good - delivery was ok although drivers were unhappy taking old appliance away even though i had paid for the service and had cleared the appliance of water prior to its collection.

Purchased on
09 May 2013

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More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
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