Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    81%

    of enquiries handled effectively

3791 reviews in the last 6 months

danny, stirling

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very happy with what i got

Purchased on
23 Jul 2014

jan, rugby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

This is my first purchase from appliances direct and Iam very happy with their service. The machine came on time and was brought straight into my kitchen where the men took the wrapping off. I was able to check it out before they left and I must say Iam very satisfied with it. I will not hesitate to use them again. Thank you.

Purchased a washing machine
from Appliances Direct on 23 Jul 2014

michael, spilsby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very good

Purchased a washing machine
from Appliances Direct on 23 Jul 2014

James, Newport

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Delivered on time by helpful and friendly staff.

Purchased on
23 Jul 2014

Peter, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Installers damaged vinyl flooring although I'd warned them to be careful of it.

Purchased a fridge freezer
from Appliances Direct on 23 Jul 2014

JULES, Shenley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very helpful advice & professional service as it's all about getting the right product at the right price

Purchased a fridge
from Appliances Direct on 23 Jul 2014

Ruth, London

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

it was left with my neighbour without letting me know. It took 2 days for me to get it from them

Purchased on
23 Jul 2014

Steve, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quick, with great customer support and value for money.

Purchased a cooker
from Appliances Direct on 23 Jul 2014

Collingswood, Dartmouth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service, price and product

Purchased on
23 Jul 2014

stephen, Cuffley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I have bought a number of things from appliance direct and I have never had a problem.

Purchased on
23 Jul 2014

Thomas, Worthing

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service. Arrived very quick.

Purchased on
23 Jul 2014

Leon, Swindon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service, next day delivery was paid for and arrived the next morning.

Purchased on
23 Jul 2014

Mandy, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Straightforward purchase from website and the manufacturer's box was very well wrapped in bubble wrap so it arrived in good condition.

Purchased on
22 Jul 2014

Harry , Storrington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy on line order system and good delivery information given along with the delivery. A all round excellent service.

Purchased a freezer
from Appliances Direct on 22 Jul 2014

chris, barnet

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

A hassle free way of buying

Purchased on
22 Jul 2014

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