Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    76%

    of enquiries handled effectively

5357 reviews in the last 6 months

Patricia, Oakham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

When the original order was no longer available they quickly offered a replacement.

Purchased a bread maker
from Appliances Direct on 24 Jul 2015

margaret, aberystwyth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

pleasure to do business with

Purchased on
24 Jul 2015

Heather,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems with the company but it should mention how loud the dehumidifier. If I knew I would have brought a different one.

Purchased on
24 Jul 2015

WARD, Wakefield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very good, very friendly

Purchased a TV
from Appliances Direct on 24 Jul 2015

bryan, Felixstowe

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

A very good service and apleasure to do business with you but at ninety I'm not likely to do much recommending!!

Purchased on
24 Jul 2015

Julia, Plymouth

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

From ordering to delivery, it was a month, which surprised me. I expected a quicker delivery. Also, there was a scratch on the top side of the fridge freezer on the outside and a few grubby spots inside.

Purchased a fridge freezer
from Appliances Direct on 24 Jul 2015

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Dire customer service. Waited over 15 minutes on hold with no one to talk to and it wasn't even a peak time! Then when the delivery firm contacted me, they said they could only deliver on tuesday and thursday. I have had to take a day holiday to wait in. Still haven't got the washer

Purchased on
24 Jul 2015

Michelle, Newport

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very quick delivery packed well

Purchased a washing machine
from Appliances Direct on 24 Jul 2015

Geraint, Pontypridd

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good quality products at good prices.

Purchased on
24 Jul 2015

Kate, Lincoln

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Great customer service and communicated throughout about delivery. Very friendly call centre staff.

Purchased on
24 Jul 2015

Dean, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Positive

Purchased on
24 Jul 2015

Caroline, Porthcawl

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service

Purchased on
24 Jul 2015

Ian, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service delivered as expected.

Purchased on
23 Jul 2015

derek, mansfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

easy to order and pay online. Speedy delivery and efficient polite delivery men

Purchased a freezer
from Appliances Direct on 23 Jul 2015

Brenda, Middlesbrough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good

Purchased on
23 Jul 2015

Previous 1 3 4 5 6 7 8 9 10 11 358

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products