Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    80%

    of enquiries handled effectively

3904 reviews in the last 6 months

Tracey, Northampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Fantastic service, had a slight "hiccup" over delivery details (my error) they could'nt do enough to rectify MY mistake, 2nd to none service, really pleased, many thanks to all involved.

Purchased an oven
from Appliances Direct on 13 Aug 2014

Jim, dundee

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Entirely satisfied with product and delivery time was excellent

Purchased a freezer
from Appliances Direct on 13 Aug 2014

Pat, Newbury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to buy from, good value and delivered speedily.

Purchased on
13 Aug 2014

Zoe, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Better prices than other websites and quick/cheap delivery

Purchased on
13 Aug 2014

Angela, Selkirk

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

was very pleased

Purchased a fridge freezer
from Appliances Direct on 13 Aug 2014

John, Blackpool

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

i had an issue with the condition of the appliance. on speaking to customer services they dealt with my problem very quickly and efficiently without any fuss. I was given the option to return the product or recieve a further discount for the unexpected condition.

Purchased on
13 Aug 2014

Ian, Dover

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

High standard as expected.

Purchased a microwave
from Appliances Direct on 13 Aug 2014

SIMON , SHREWSBURY

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

FINE

Purchased on
13 Aug 2014

Diane, Northumberland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

No problems

Purchased an oven
from Appliances Direct on 13 Aug 2014

Dave, Biirkenhead

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

a good efficient service with very good value

Purchased on
13 Aug 2014

Marian, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great company to deal with. It was very easy to order online and I was kept up to date by text messages of the delivery date, then a text with a four hour time slot. The driver telephoned me on the morning of delivery and said he would be with me in 15 to 20 minutes (which I was pleased about because it was an early delivery and I was in bed). 20 minutes later at 7.40am he and another man (both friendly) arrived with the hob. I would have no hesitation in ordering from them Appliances Direct again and I would recommend them to anyone.

Purchased a hob
from Appliances Direct on 12 Aug 2014

Alfred, TRURO

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Dealt with you a few times and always had first class service.

Purchased a microwave
from Appliances Direct on 12 Aug 2014

cater, Essex

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very efficient and delivered on time. Well Done Appliances Direct - keep up the good service. A very satisfied customer.

Purchased on
12 Aug 2014

Glynis, Edinburgh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Smooth transaction fast delivery. Very happy

Purchased on
12 Aug 2014

Thomas, Great Yarmouth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The ordering process was very efficient and quick,however on delivery the two men were about to leave the machine in the packaging and go before i insisted they unpacked it for inspection.

Purchased a washing machine
from Appliances Direct on 12 Aug 2014

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