Appliances Direct Reviews
94%
Would buy again
from Appliances Direct
599 Appliances Direct customers answered the question:
“Would you buy again from Appliances Direct?”
94% said Yes Read ‘yes’ reviews »
6% said No Read ‘no’ reviews »
90%
happy with delivery
1000+ customers answered the question:
“Were you happy with delivery and condition of the products?”
90% said Yes Read ‘yes’ reviews »
10% said No Read ‘no’ reviews »
81%
happy with customer service
418 customers answered the question:
“If you contacted customer services, did they handle your query effectively?”
81% said Yes Read ‘yes’ reviews »
19% said No Read ‘no’ reviews »
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
excellent retailer very quick responce
Purchased on 03 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Yes
Had a problem with the order on the website and were worried we'd ordered it twice, easily sorted by Customer Services (we hadn't). Cooker delivered with no problems at all.
Purchased on 02 Nov 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Excellent service, great online price delivered very quickly.
Purchased on 31 Oct 2009
Anonymous verified purchaser
Would buy again? No
On time and in good order? No
Good customer service? No
I presonal did not recieve good sevice in regards the machine - It was delivery 22 days after pucrhase thereforelater than the 10 days gurantee that was mentioned on your website
Purchased on 30 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Great retailer.
Purchased a dishwasher
from Appliances Direct on 30 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Yes
I have had some poor experiences previously with on line ordering of white goods. This was 1st time I have purchased from appliance direct and within 2 hours of ordering I was sent a text with the delivery date. On day of delivery I was called with an approximate time. Great buy saved £150 of RRP and great service.
Purchased on 30 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? No
Good customer service? Yes
it wasn't delivered on time but we did recieve an email from customer services saying it would be delayed 2-3 weeks. After this time we still hadn't heard anything so we contacted customer services and they were very helpfull in chasing up the order.
Purchased a cooker hood
from Appliances Direct on 30 Oct 2009
jimmy, co durham
Would buy again? Yes
On time and in good order? Yes
Good customer service? No
i had problem with duplicate order which was not handled very well by customer services
Purchased an oven
from Appliances Direct on 29 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Very good service
Purchased a dishwasher
from Appliances Direct on 29 Oct 2009
Andy, Chesterfield
Would buy again? No
On time and in good order? Yes
Good customer service? No
Poor communications fron seller after buying on line.All contact initiated by us to find out what was happening with order. Cancelled one item off original order due to it not being in stock. When delivery finally arrived one item, out of 3 still on order, was missing. After several calls and little information finally was told that the item was not put on delivery and could'nt be delivered for 4 days. Decided to cancel the item but have still had no confirmation of a refund.
Purchased a washing machine
from Appliances Direct on 28 Oct 2009
Anonymous verified purchaser
Would buy again? No
On time and in good order? No
Good customer service? No
DO NOT USE THIS COMPANY THEY ARE A BUNCH OF COWBOYS
Purchased on 28 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
excellent service.
Purchased on 28 Oct 2009
John, Hustanton
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Prompt delivery by two persons.
Purchased a dishwasher
from Appliances Direct on 28 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Excellent site.
Purchased on 28 Oct 2009
Anonymous verified purchaser
Would buy again? Yes
On time and in good order? Yes
Good customer service? Didn't answer
Very competetive price. Reasonable waiting time for delivery and certainly very professional, courteous and efficient upon delivery to fourth floor of a block of flats, unpackaging product carefully, getting me to check product and removing packaging. Would definitely use this company again.
Purchased on 27 Oct 2009
Headquarters:
Appliances Direct
Common Road,
Huthwaite,
Notts,
NG17 2JL
Tel: 0844 412 4500