Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    76%

    of enquiries handled effectively

5298 reviews in the last 6 months

anne-marie, manchester

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Quick delivery at a good price.

Purchased on
26 Jun 2015

Valerie, Castleford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

This time there was confusion with my order but it was sorted out by customer services. I have since seen the product cheaper online with currys which I will bear in mind should I be buying an appliance again.

Purchased an oven
from Appliances Direct on 26 Jun 2015

Ben, Colchester

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Overall good.

Purchased on
26 Jun 2015

Elly,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Faultless.

Purchased an air conditioning unit
from Appliances Direct on 26 Jun 2015

K, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good

Purchased on
26 Jun 2015

nigel, barnsley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

super first class customer service

Purchased on
25 Jun 2015

Avril, Ayr

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Prompt delivery with telephone call prior to delivery to advise of date and time

Purchased a microwave
from Appliances Direct on 25 Jun 2015

richard, Reading

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service

Purchased on
25 Jun 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good

Purchased on
25 Jun 2015

Nicola, Dunstable

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great price, good delivery, they took away my old appliance and I've taken them up on their very reasonable monthly appliance care.

Purchased a fridge freezer
from Appliances Direct on 25 Jun 2015

Kim, London

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Second time ordering from you. First time was a disaster as the product delivered was broken and the you had nothing to replace it with. Took me 3 days to get what I needed in the middle of a heat wave. This time, delivery was a day late, wouldn't refund a fair amount on delivery, and the window seal showed up cracked.

Purchased on
25 Jun 2015

dee, Perthshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Effortless. Great service. Kept us informed. Choice of delivery dates. Highly recommend.

Purchased a freezer
from Appliances Direct on 25 Jun 2015

Michael, Erith

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great

Purchased an air conditioning unit
from Appliances Direct on 25 Jun 2015

lynn, lowestoft

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

so well packaged .quick delivery great company

Purchased on
25 Jun 2015

Peter, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good

Purchased on
25 Jun 2015

Previous 1 3 4 5 6 7 8 9 10 11 354

Forgotten your password?

More products

  1. Breadmakers
  2. Camcorders
  3. Coffee Makers
  4. Cookers
  5. Desktop Computers
  6. Digital TV Recorders
  1. Dishwashers
  2. DVD Players
  3. DVD Recorders
  4. Freezers
  5. Fridge Freezers
  6. Fridges
  1. Games Consoles
  2. Headphones
  3. Hi Fis
  4. Home Cinema Systems
  5. Irons
  6. Kettles
  1. Landline Phones
  2. Microwaves
  3. Ovens
  4. Printers
  5. Radios
  6. Sat Navs
  1. Speakers
  2. Toasters
  3. Tumble Dryers
  4. TV Stands and Mounts
  5. Vacuum Cleaners
  6. Washer Dryers
See all products