Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    88%

    on time and in good order

  • Customer service

    76%

    of enquiries handled effectively

5367 reviews in the last 6 months

Louise, Norfolk

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The staff were very helpful and the delivery men were very friendly and helpful too.

Purchased on
28 Jul 2015

Stephen , London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

A wonderful alternative to shopping on the high street and better value for money, although the delivery time slots start VERY early! I'm a property managing agent and had to take delivery of this item starting from 06.30am!

Purchased on
28 Jul 2015

Barry, York

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No issues

Purchased a cooker hood
from Appliances Direct on 28 Jul 2015

Ken, Nottingham

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

They appear to be customer orientated and sell good products.

Purchased a dehumidifier
from Appliances Direct on 28 Jul 2015

nicola , Shrewsbury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very happy nice and helpful men who bought it they un packed it for me

Purchased a fridge
from Appliances Direct on 28 Jul 2015

tom, Egremont

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

you did what you say thanks

Purchased on
27 Jul 2015

Nancy, Penicuik

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy

Purchased a microwave
from Appliances Direct on 27 Jul 2015

Bo, whitley bay

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

fast delivery

Purchased a washing machine
from Appliances Direct on 27 Jul 2015

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Efficient and they kept in contact. Good job.

Purchased a fridge freezer
from Appliances Direct on 27 Jul 2015

Richard, Reigate

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Ordering was simple. Customer services was good and the item was delivered exactly when expected.

Purchased on
27 Jul 2015

Elizabeth,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The delivery date was delayed but then arrived earlier! Absolutely love this fridge/freezer, wanted something different and it certainly stands out, lots of space in both compartments. Lots of comments too.

Purchased on
26 Jul 2015

Kimberley, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very quick application for finance, instant decision. Was given a call back the same day to confirm details, and to confirm delivery. Fast delivery, item was unpacked by the very polite delivery guys. Very happy with my experience with appliances direct.

Purchased a fridge freezer
from Appliances Direct on 26 Jul 2015

joyce, cheshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

brilliant

Purchased on
26 Jul 2015

Christine,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

The tumble dryer was damaged when unwrapped, a replacement was delivered within 2 days, different colour but acceptable.

Purchased a washing machine
from Appliances Direct on 26 Jul 2015

Nick, Worksop

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

They were in contact with us throughout the whole process. We knew within the hour when our product was being delivered.

Purchased a dishwasher
from Appliances Direct on 26 Jul 2015

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