Reviews of Appliances Direct

Appliances Direct logo

Appliances Direct’s reputation, according to verified Appliances Direct customers who purchased in the last 6 months.

  • Overall

    93%

    would buy again from Appliances Direct

  • Delivery

    87%

    on time and in good order

  • Customer service

    78%

    of enquiries handled effectively

4543 reviews in the last 6 months

Nicola, Banstead Surrey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great no problems at all

Purchased on
17 Oct 2014

Charisse, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very efficient impressive service.

Purchased a fridge freezer
from Appliances Direct on 17 Oct 2014

sue, Swanley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Reliable and efficient

Purchased on
17 Oct 2014

Jo, DERBY

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The company was efficient and professional. I received a call the week before confirming my order and talking me through the delivery process. I then received a text the day before with a delivery time slot, then on the morning of delivery I received another text telling me the delivery van was only 15 minutes away. The delivery men were friendly and proficient, this is a large cooker and the access to the house was not that easy but they persevered and did a great job.

Purchased a cooker
from Appliances Direct on 17 Oct 2014

jay, Royston herts

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

excellent from the off, plenty of communication, helpfull both office and deliverie staff.

Purchased a tumble dryer
from Appliances Direct on 17 Oct 2014

Anna, Grays

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quick and easy shoping. A lot delivery options.

Purchased a washing machine
from Appliances Direct on 17 Oct 2014

Jonathan, Royston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very pleased with how quick the delivery came. Less than 24 hours from the point of order.

Purchased a TV
from Appliances Direct on 16 Oct 2014

PM, Brighton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

You were recommended by a friend & ordering on line was dead easy

Purchased on
16 Oct 2014

Ann, Lincoln

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

from start to finish Appliance Direct site made ordering the appliance so easy it took just moments to do.

Purchased on
16 Oct 2014

Peter, Frome

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

They're fine. Better than having to go shopping!

Purchased on
16 Oct 2014

jane, Chesterfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent experience

Purchased on
16 Oct 2014

Boris, Stafford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

First class service

Purchased on
16 Oct 2014

GERRY, LANCASHIRE

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service, great special offer price, delivered on time, 100% recommend to all.

Purchased on
16 Oct 2014

Krasimira, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Easy to use

Purchased on
16 Oct 2014

Nick, Soslding

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good all round but you can rack up extra charges which are not obvious when you start the purchase process

Purchased a washing machine
from Appliances Direct on 16 Oct 2014

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