Reviews of Direct TVs
Direct TVs’s reputation, according to verified Direct TVs customers who purchased in the last 6 months.
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Overall
would buy again from Direct TVs
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
janette, pontypool
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
cant find any faults at all
Purchased on
06 May 2013
Nick, Lancashire
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
Once you get through to the customer services department they are ok but trying to get through is just ridiculous. I paid for the express postage service for a Saturday delivery on the Thursday before and I had to pick the product up from a post office on the following Thursday. 2 presentations missed. Evidently they ship direct from BenQ and their systems were down so the only way they knew there was an order was when I phoned up after the bank holiday weekend and spoke to a clueless sales person. Shambles would expect better.
Purchased a projector
from Direct TVs on 03 May 2013
chris, Barry
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Previous experience. Back up after sales good
Purchased on
28 Apr 2013
Alison, Ambleside
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Quality, value & service.
Purchased a TV
from Direct TVs on 23 Apr 2013
Adrian, Surrey
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Satisfied
Missed delivery time and only got the product on my sons birthday even when I paid express delivery. I now have to try and return the product as the power button has failed.
Purchased on
19 Apr 2013
Joe, Motherwell
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Excellent service and the price was superb.
Purchased a home cinema system
from Direct TVs on 21 Apr 2013
Philip, Belfast
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
I had to wait a couple of days for stock even though it was supposed to be in stock. Otherwise I would have given a ten.
Purchased on
19 Apr 2013
Ian, Harlow
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Great value and very easy to order
Purchased on
19 Apr 2013
liam, tipperary
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
excellent service easy to deal with and very cheap
Purchased a home cinema system
from Direct TVs on 17 Apr 2013
gillian, manchester
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
easy to order, good customer service and quick delivery.
Purchased a TV
from Direct TVs on 16 Apr 2013
Barbara, Winchester
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Easy, fast efficient service and a brilliant price
Purchased a TV
from Direct TVs on 15 Apr 2013
Jeremy, Mirfield
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Overall:
Unhappy -
Delivery:
Satisfied -
Customer Service:
Unhappy
I wanted to exchange my TV for a larger screen and contacted customer services they still haven't got back to me and I had to chase them on saturday morning. I have found this unacceptable customer service
Purchased on
11 Apr 2013
George, Huddersfield
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
They did everything they said they do.
Purchased a set top box
from Direct TVs on 10 Apr 2013
melvyn , newport gwent
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
No Response
very poor customer services.
Purchased a TV
from Direct TVs on 10 Apr 2013
Tony, Kilmarnock
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
No issues whatsoever. Great value for money.
Purchased a TV
from Direct TVs on 09 Apr 2013
