Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Laptops Direct

  • Delivery

    91%

    on time and in good order

  • Customer service

    79%

    of enquiries handled effectively

1671 reviews in the last 6 months

Cheryl, South Wales

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very easy site to use, brilliant service

Purchased on
19 Aug 2015

Hugh, Linton, Cambridge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

It was very efficient.

Purchased a computer mouse
from Laptops Direct on 19 Aug 2015

Rob, Cambridge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast delivery Good price Well packaged undamaged product

Purchased on
19 Aug 2015

Cdog, Macclesfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Brill

Purchased a laptop
from Laptops Direct on 18 Aug 2015

PM, London

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Please see my comments above

Purchased a printer
from Laptops Direct on 18 Aug 2015

david, birmingham

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

the item was delivered undamaged but it was 2 days late in the agreed postage terms , laptops direct problems with carriage seems to be widespread I think they should use alternative carriers.

Purchased a projector
from Laptops Direct on 18 Aug 2015

Liam, Washington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent, received an email when it was dispatched and the next day it was here, item in perfect condition.

Purchased on
17 Aug 2015

Tolu, Cheshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Efficient

Purchased on
17 Aug 2015

Christopher, Saltash

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very quick delivery

Purchased a laptop
from Laptops Direct on 17 Aug 2015

Giuseppe, Lymington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

easy to deal, got my item quickly and it works as expected, I will deal with you again if you have things that interest me.

Purchased on
16 Aug 2015

Peter, Paignton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I found laptop directs website very good, the price i paid for the computer very good. Overall experience good.

Purchased on
16 Aug 2015

Mike, oxford

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

good clear website & product arrived 2 days after ordering (over a weekend)

Purchased on
16 Aug 2015

Andrew, Holbeach

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fine.

Purchased on
14 Aug 2015

Joyce, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

After waiting in all day they could not deliver it. Very annoying, and wanted to charge another £6 to deliver next day 9am to 1pm, but thanks to phoning you you said you would be contacting them to tell them it had to be delivered between 9 to 1pm without charge. I had already paid £4.99 for delivery. They did deliver the next morning and would not take a signature. Came by car.

Purchased on
14 Aug 2015

Robin, North Wales

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Laptops Direct was very efficient and delivery was prompt. Would definitely use them again and recommend them to a friend.

Purchased on
14 Aug 2015

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