Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    95%

    would buy again from Laptops Direct

  • Delivery

    90%

    on time and in good order

  • Customer service

    83%

    of enquiries handled effectively

1620 reviews in the last 6 months

Colin, Andover

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The time from placement of the order to delivery was short and my delivery query was answered promptly and efficiently.

Purchased on
08 Jan 2015

Phillip, Stockton on Tees

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Have purchased a laptop previously and the service from them is excellent

Purchased on
08 Jan 2015

John, matlock

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very simple experience. Best price on the Internet, stock on hand, delivered next day. How Internet sales should be....

Purchased on
08 Jan 2015

Sue, Colchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All good.

Purchased a laptop
from Laptops Direct on 08 Jan 2015

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very quick and efficient and good website information.

Purchased on
08 Jan 2015

Brian, Dublin, Ireland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

It was painless!

Purchased a laptop
from Laptops Direct on 07 Jan 2015

Nina, West Midlands

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good communication and fast delivery.

Purchased a mobile phone
from Laptops Direct on 06 Jan 2015

Stephen, cannock

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

10

Purchased a desktop computer
from Laptops Direct on 06 Jan 2015

mattyw, newcastle

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

A day late but great packaging and still quick delivery it was just one day late and excellent product

Purchased on
06 Jan 2015

Lucy, Cirencester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

We have bought a number of products from you and have been happy with the service and products every time. Cheers!

Purchased on
06 Jan 2015

Nick, Reading

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Extremely prompt and well packaged delivery. Would certainly use again.

Purchased on
05 Jan 2015

Bryan, Nottingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

It was easy to find what I wanted and to order, price was reasonable and it arrived when it was supposed to.

Purchased on
05 Jan 2015

Leon, Beds

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great all round company good communication great item and great price.

Purchased on
05 Jan 2015

David, Merthyr Tydfil

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

A good experience all round. The next day delivery didn't happen, but that's down to Parcel Force! Laptops Direct then refunded the fee for that failed part of the service, no quibble and immediate.

Purchased on
05 Jan 2015

jennifer, barnstaple

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

fast delivery...faster than expected, I hadn't left delivery instructions. delivered to neighbour which was really good as I didn't have to re arrange.

Purchased on
04 Jan 2015

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