Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    96%

    would buy again from Laptops Direct

  • Delivery

    91%

    on time and in good order

  • Customer service

    85%

    of enquiries handled effectively

1446 reviews in the last 6 months

Donna,

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Advertised laptop to have a screen res of 1920x1080 and graphics memory of 2g gddr5 sent me a laptop with a resolution of 1366x768 and gpu mem of 64bit ddr3 :( Once I informed Laptopsdirect they naughtily took the ad down, but id already taken screenshots HA! STILL trying to resolve there error even though I have photos of proof and a letter of statement from pcspecialist themselves stating the ad was misdescribed laptopsdirect have done nothing to either compensate nor rectify the issue. just keep fobbing me off. Buy elsewhere!

Purchased on
25 Sep 2014

Clive, Southend on sea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Fast and delivered on time

Purchased a laptop
from Laptops Direct on 25 Sep 2014

Andy, Tonyrefail Porth. Wales

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very fast delivery, excellent service.

Purchased on
25 Sep 2014

Joshua, Aberdeen

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I've already recommend Laptops Direct to a friend!

Purchased on
25 Sep 2014

Shane, Bournemouth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

They were very helpful and delivered the laptop exactly as I expected, great service and I have already recommended them to others.

Purchased a laptop
from Laptops Direct on 25 Sep 2014

David,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good and efficient

Purchased on
24 Sep 2014

Erik, Lisburn

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very easy to use and safe through paypal. This is the 2nd time I have bought from Laptopsdirect. I would highly recommend to anybody.

Purchased an external hard drive
from Laptops Direct on 24 Sep 2014

terry, derby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

quick and efficient. was kept informed of progress of my order.

Purchased on
22 Sep 2014

Jethro, nenb

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

i order a laptop for next day saturday. it wasnt dispatched intill after the date of arival and still has not arived over a week later.

Purchased a laptop
from Laptops Direct on 22 Sep 2014

Scott, Isle of Mull

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I can't praise them enough. Very professional, efficient and responsive. Only gripe is their 0871 telephone line which I feel is a little excessive for this day and age.

Purchased on
22 Sep 2014

Ray, Ipswich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

the 3 week delivery time was excessive,but the deal was worth the wait

Purchased a laptop
from Laptops Direct on 19 Sep 2014

Wayne, Hale/Altrincham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Order arrived on time and was exactly as detailed.

Purchased on
19 Sep 2014

jiwan,

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    Unhappy

Worst customer services. Never buy again.

Purchased on
19 Sep 2014

Gillian, Cambridge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quick service, good price

Purchased on
18 Sep 2014

Michelle, london

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Arrived very quickly .

Purchased on
18 Sep 2014

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