Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Laptops Direct

  • Delivery

    91%

    on time and in good order

  • Customer service

    81%

    of enquiries handled effectively

1673 reviews in the last 6 months

Steve, Keswick

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

Preinstalled bloat ware utterly ruined the buying experience.

Purchased on
19 Jul 2015

Gary, Lincoln

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Really good experience. Website really easy to use and information as excellent. Delivery was really fast (ordered 5.45pm on Friday and delivered by 11.00am on the Saturday morning). Can not fault the service from Laptops Direct at all.

Purchased on
17 Jul 2015

Bogdan, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Professionals

Purchased a tablet PC
from Laptops Direct on 17 Jul 2015

James, Salisbury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service and rapid delivery from Laptops direct,I will buy again.

Purchased on
17 Jul 2015

Ronald, Oldbury, West Midlands

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Top class service and will use again

Purchased on
16 Jul 2015

Steve, Todmorden

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

had issues with payment but was sorted within an hour and turned up the next day.

Purchased a monitor
from Laptops Direct on 16 Jul 2015

Robert, chatham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Value for money and fast delivery

Purchased on
16 Jul 2015

Bernadette, Todmorden

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

We did not expect to pay delivery charge for 5 days waiting time. It used to be free delivery. Bad enough to pay delivery charge & adding interest to it by paying cr card.

Purchased on
15 Jul 2015

Lisa, Celbridge Co.Kildare

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast delivery. Laptop in mint condition. Amazing value for money!

Purchased a laptop
from Laptops Direct on 15 Jul 2015

Philip, sheffield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Prices are very good.

Purchased on
15 Jul 2015

Nick, Wigton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Positive experience, uncomplicated transaction, product came on time and as described

Purchased a laptop
from Laptops Direct on 15 Jul 2015

Alan, Liverpool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent delivery

Purchased on
14 Jul 2015

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Well, what i did was turn on my computer, went to the Laptops Direct website and ordered a laptop. Amasing experience.

Purchased a laptop
from Laptops Direct on 14 Jul 2015

Ronald, Verwood

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very efficient trader.

Purchased a laptop
from Laptops Direct on 14 Jul 2015

Don, Reading

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Used them before without problem. Delivered faster than expected,

Purchased a laptop
from Laptops Direct on 13 Jul 2015

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