Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Laptops Direct

  • Delivery

    90%

    on time and in good order

  • Customer service

    81%

    of enquiries handled effectively

1754 reviews in the last 6 months

Emma, Leicester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very swift delivery, customers services were nothing but polite and helpful

Purchased on
17 Apr 2015

BOOTON, HEREFORD

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

ITEM ARRIVED IN EX CONDITION READY FOR USE. KEPT UP TO DATE REGARDING DELIVERY.

Purchased on
17 Apr 2015

tommy, ashton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good

Purchased a laptop bag
from Laptops Direct on 17 Apr 2015

Russell, Leeds

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

great experience can not fault laptop direct

Purchased on
17 Apr 2015

Jane, Ipswich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to use website and purchase came next day, so experience satisfactory

Purchased on
16 Apr 2015

Tom, Sussex

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    Unhappy

All as expected.

Purchased a laptop
from Laptops Direct on 16 Apr 2015

Catherine, Aberdeenshire

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Great customer services I ordered the chrome book once received I didn't like the operating system laptop direct took it back and I exchanged for a windows 8 operating system laptop instead with quick turn around and great staff assistant. Would definitely buy from here again !!!

Purchased on
16 Apr 2015

Carlo, Edinburgh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very good deal for the laptop I bought, also the finance service is exactly what I was looking for.

Purchased on
15 Apr 2015

Lee, Hartlepool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems at all. Great service.

Purchased on
15 Apr 2015

John, Cirencester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All good, item delivered safely on time.

Purchased on
15 Apr 2015

Philip, Lancashire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to order via their website. Delivery within time scale

Purchased a laptop
from Laptops Direct on 14 Apr 2015

Nemanja, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Second laptop from you and very straight forward

Purchased a laptop bag
from Laptops Direct on 14 Apr 2015

Bob, Syme

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good

Purchased on
13 Apr 2015

Ray, Birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Second laptop brought from them last 7 years ago and service was as excellant then as it is now.

Purchased on
13 Apr 2015

John, Bishop's Stortford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Smooth transaction. Parcel tracking information was clear and accurate. New laptop delivered in perfect condition. Competitive price. I am a happy customer.

Purchased on
13 Apr 2015

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