Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Laptops Direct

  • Delivery

    91%

    on time and in good order

  • Customer service

    80%

    of enquiries handled effectively

1758 reviews in the last 6 months

robertson, glenrothes

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very pleased with service however £10 for next day delivery on a £1000 laptop is a little cheeky. If next day delivery was cheeper 10/10.

Purchased on
15 May 2015

Sandy, kettering

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very good trustworth n safety website

Purchased on
15 May 2015

Sotirios,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Competitive prices. Good range of products

Purchased on
15 May 2015

Neil, Liverpool

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

First time i used them and product was delivered next day with no issues, very happy

Purchased on
15 May 2015

Stephen, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent value for money with next day delivery at no extra cost.

Purchased on
14 May 2015

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I ordered on line and got delivered in 4 days. The customer service did ring me to ask about internet security and 'office'. I had both, so did not need them.

Purchased a laptop
from Laptops Direct on 13 May 2015

Stephen, Oxford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems. Arrived earlier than expected. Good price

Purchased a tablet PC
from Laptops Direct on 13 May 2015

Gary,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Excellent range of products, excellent prices and excellent customer services!

Purchased on
13 May 2015

Elaine, Cork

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

It came a week late but was in perfect condition. Would highly recommend.

Purchased on
13 May 2015

michael, Newcastle

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

So far so good, bit too soon to tell

Purchased a laptop
from Laptops Direct on 13 May 2015

Gary, York

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Hassle free. No issues.

Purchased on
12 May 2015

kevin , malvern

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

First laptop i ordered was a transformer book wich was very poor so returned item then had to wait for item to be received before i could order replacement wich i went for samsung galaxy tab 4 10.1 screen well worth the wait :-)

Purchased a tablet PC
from Laptops Direct on 12 May 2015

Amir, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Perfect, I received my order 3 days earlier than estimated.

Purchased a monitor
from Laptops Direct on 11 May 2015

Ravi, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Good service Prompt respond Highly recommend

Purchased on
11 May 2015

nicholas, Ipswich

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

after reading some of the older reviews I was a bit concerned. However laptop turned up next day after ordering. It was in my view a new machine even though it was bought as refurbished so they did a fantastic job. Can't rate them high enough. Will definately buy from again you should too

Purchased a laptop
from Laptops Direct on 11 May 2015

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