Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Laptops Direct

  • Delivery

    90%

    on time and in good order

  • Customer service

    82%

    of enquiries handled effectively

1756 reviews in the last 6 months

peter, stockport

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Overall very good

Purchased on
20 Feb 2015

Richard, Alton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have had a good experience buying from Laptops Direct.

Purchased a laptop
from Laptops Direct on 19 Feb 2015

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

A bit wary at first but when every promise made was a promise kept then I'm a happy man!

Purchased on
19 Feb 2015

maggie, Ilford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I will comment later

Purchased a laptop
from Laptops Direct on 18 Feb 2015

david, welling,kent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good service, phoned me with a security as I was buying for someone else.

Purchased on
18 Feb 2015

Kate, Bristol

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good prices but called me up to give me a sales pitch after buying the laptop online. May have suckered in people to buy extra they didn't need if you weren't computer savvy...

Purchased on
18 Feb 2015

Anthony, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems

Purchased on
18 Feb 2015

Alan, Devon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great to do business with. Have used before and will do again.

Purchased on
18 Feb 2015

Charlotte, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great service each time would use again

Purchased a laptop
from Laptops Direct on 17 Feb 2015

Jane, Stratford Upon Avon

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Only problem I had was that I paid for next day delivery which did not happen, but I spoke to customer services and the additional next day fee was refunded back to me.

Purchased on
17 Feb 2015

Anthony, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast and delivered on time.

Purchased on
17 Feb 2015

Paul, milton keynes

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Delivery a day late despite paying extra for next day delivery.

Purchased on
17 Feb 2015

walker, Havant Portsmouth

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    Satisfied

When I had my first complaint about a duplicated order I found them to be very fair and quick to sort out the problem

Purchased on
16 Feb 2015

Peter, birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

ordered this computer online just before a weekend and it was delivered on the following Tuesday morning as arranged Excellent!! Thanks.

Purchased a laptop
from Laptops Direct on 16 Feb 2015

Ricky,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great

Purchased on
16 Feb 2015

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