Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from Laptops Direct

  • Delivery

    91%

    on time and in good order

  • Customer service

    80%

    of enquiries handled effectively

1816 reviews in the last 6 months

William, Edinburgh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problem ordering. Good price (Talked a friend into buying one). If I remember correctly it arrived the next day (to Edinburgh). Brilliant service.

Purchased on
10 Apr 2014

Paul, Sheffield

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Price. Service reasonably good but not as good as Amazon.

Purchased on
09 Apr 2014

Andrew, Bexhill-on-Sea

  • Overall:
    No Response
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

They provided what I asked for at the time stated

Purchased on
09 Apr 2014

Alfred , Leicester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I used them in the past and they delivered quick.

Purchased on
09 Apr 2014

Stephen, west yorkshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

allways good service

Purchased a speaker
from Laptops Direct on 08 Apr 2014

Helen, Hampshire tadley

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Your delivery service was awful your delivery up to 1 pm came and went ,,after when I was out they said they would ring they did not ..next day they came after the time custermer Service said they would we ordered it on Monday it was finally delivered Thursday afternoon never again

Purchased on
08 Apr 2014

Arthur, Sunderland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

i had to contact customer services and they were BRILLIANT

Purchased on
08 Apr 2014

Sue,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price and speed of delivery

Purchased on
08 Apr 2014

Mike, Swadlincote

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Needed the machines onsite the following morning. Ordered at 2.00pm, PC's were there for 9.45am the next day

Purchased a desktop computer
from Laptops Direct on 08 Apr 2014

Jafar, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Complete hassle free ordering process

Purchased on
08 Apr 2014

Steve , Lavant

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Consistently deliver on time

Purchased on
07 Apr 2014

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast and free delivery, plus product 100% as described, plus great price.

Purchased on
04 Apr 2014

Stephen, Southend

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price and specs

Purchased on
04 Apr 2014

Andrew, Southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Not happy the right hand arrow key does not work so 2 marks deducted

Purchased on
04 Apr 2014

eric, hampshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

efficient service

Purchased on
04 Apr 2014

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