Reviews of Laptops Direct

Laptops Direct logo

Laptops Direct’s reputation, according to verified Laptops Direct customers who purchased in the last 6 months.

  • Overall

    95%

    would buy again from Laptops Direct

  • Delivery

    92%

    on time and in good order

  • Customer service

    84%

    of enquiries handled effectively

1521 reviews in the last 6 months

Rene, Braunston, Daventry

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

easy to use web site good product range good value for money

Purchased on
12 Nov 2014

Anne, Ireland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All good, prompt efficient delivery, phone call before dispatch to verify delivery address. Good value

Purchased on
12 Nov 2014

Sarah, Guernsey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Tracking info was misleading and did not show that machine had been despatched but this may have been because it was being sent to Guernsey. VAT automatically deducted.

Purchased on
12 Nov 2014

George, Poulton le Fylde

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to contact , rapid and efficient service

Purchased a laptop
from Laptops Direct on 12 Nov 2014

Alex, Stoke-on-Trent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good experience, the whole process caused no problems and was stress free.

Purchased a laptop bag
from Laptops Direct on 12 Nov 2014

Chris, Peterborough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Website allowed me to select the most appropriate products and make a decision on the right laptop for our needs. Purchase experience was easy. Well done!

Purchased a laptop
from Laptops Direct on 12 Nov 2014

Jan, Thornaby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Cheaper than anywhere else on market, very affordable financing, very happy to use this portal again in future

Purchased on
12 Nov 2014

Dawn, Daresbury

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Ordered on line but my payment wouldn't go through Rang the following morning and customer service really friendly and sorted immediately. Laptop arrived within 3 days

Purchased a laptop
from Laptops Direct on 11 Nov 2014

Trevor, leigh-on-sea

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

tried to hard sell me add ons

Purchased on
11 Nov 2014

Matthew,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very quick and helpful.

Purchased on
11 Nov 2014

David, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Pleasant overall other than the phonecall i got trying to push an antivirus software package on me which i didnt want or need. For the record, its very rare someone gets 'hacked'. People download phishing, trojan or virus programmes due to lack of knowledge. So trying to fear people with 'hack' statistics i thought was out of order and likely leads to unneccessary purchase of the software you was pushing. Pleasant and easy overall though. Would deffinitely buy from them again.

Purchased a laptop
from Laptops Direct on 11 Nov 2014

Robin, Haddington

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy and straight forward

Purchased a laptop
from Laptops Direct on 11 Nov 2014

Chris, Durham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Couldn't have been easier, ordered online and was delivered the next day. Not much else to add other than will use again.

Purchased on
10 Nov 2014

lesley , torpoint

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

it was delivered on time

Purchased on
10 Nov 2014

Kevin, Ferndown

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I am pleased with the products, they serve the purpose and are constructed as good as any other I have seen. The main reason for chosing this company is that the prices were good, and I didn't have to wait 6 weeks for a shipment from China! Although the products came from China, they are supplied locally so the wait is short.

Purchased on
10 Nov 2014

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