PC World Reviews

The PC World headquarters

94%

Would buy again
from Play.com Electronics V2

1000+ PC World customers answered the question:

“Would you buy again from PC World?”

94% said Yes Read ‘yes’ reviews »

6% said No Read ‘no’ reviews »

Read all customer reviews »

  • Customer Reviews
  • Store Info

92%

happy with delivery

1000+ customers answered the question:

“Were you happy with delivery and condition of the products?”

92% said Yes Read ‘yes’ reviews »

8% said No Read ‘no’ reviews »

70%

happy with customer service

1000+ customers answered the question:

“If you contacted customer services, did they handle your query effectively?”

70% said Yes Read ‘yes’ reviews »

30% said No Read ‘no’ reviews »

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Thanks for the email updates on how my order was being processed this kept my anxiety to a minimum and I didn't stress about delivery, which was well within the timescale you stipulated when I ordered. I can honestly say you guys did a really good job.

Purchased on 04 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Yes

It is absolutely ridiculous that you can promote a deal which includes a mounting bracket but the bracket then is unable to be delivered until a week after teh TV and would incur a delivery charge!!! we bought a bracket from else where in the end.

Purchased a television
from PC World on 04 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Didn't answer

Good customer service? Yes

the process was very easy, made even better by a pleasant helpful gent from pc world

Purchased on 04 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I am forced to buy these cartridges from PC World because you can not get them anywhere else. Very clever. Had I known that when I bought the printer, I would not have bought it.

Purchased on 04 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Disappointed by Canon Europe's response to my driver query, i.e. not available, especially when drivers were available on Canon's USA website.

Purchased on 04 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

i use pc world for all of my computing needs and have done for about six years have always found the staff to be very helpful and informative about all of their products.

Purchased on 04 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Excellent Service

Purchased on 04 Nov 2009

Anonymous verified purchaser

Would buy again? Didn't answer

On time and in good order? Didn't answer

Good customer service? Didn't answer

Purchased a laptop
from PC World on 04 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Hassle free shopping

Purchased on 04 Nov 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? No

I don't think I can buy from PC World again...over the years I have bought a great deal of stuff from them, but this really was not right...the disorganisation, lack of communication was just far too much to bear. I dont know a great deal about computer's so i went for a store that I could trust and understand....however this is no longer the case.

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

This is my first purchase with PC World and the service was excellent, I highly recommend PC World

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? No

i found the branch of PC WORLD in Rochester Kent un helpfull

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Didn't answer

Delivery was excellant . The packaging very poor

Purchased on 03 Nov 2009

Ian, Dorchester

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I am pleased with my Apple Mac and would recommend this product. I purchased from PC World and the staff members were both knowledgeable and helpful.

Purchased a laptop
from PC World on 03 Nov 2009

Rick, Chesterfield

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Although PC World has a branch 10 miles away, the mail order had no postal charge and arrived overnight; saving time and journey cost.

Purchased a software
from PC World on 03 Nov 2009

The PC World headquarters

Headquarters:

DSG International Plc, Maylands avenue Hemel Hempsted, Hertfordshire HP2 7TG

Tel: 0844 561 0000