Reviews of PC World
PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.
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Overall
would buy again from PC World
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
Dave S, South Liverpool
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Had good service off them since 1996
Purchased on
18 Apr 2013
Simon, high wycombe
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
A good friendly service , and spot on advise .
Purchased a tablet PC
from PC World on 18 Apr 2013
Francis ,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
i use the belfast store all the time
Purchased on
18 Apr 2013
William, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Requests for information propmtly given
Purchased a printer
from PC World on 18 Apr 2013
Pratima, nw1
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Overall:
Unhappy -
Delivery:
Satisfied -
Customer Service:
No Response
value for money
Purchased an ink cartridge
from PC World on 18 Apr 2013
Rashree, Leeds
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Excellent service and the convenience of 24/7
Purchased on
18 Apr 2013
amanda, kirkcaldy
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good service but dont like the extra sale for virus protection etc.
Purchased on
18 Apr 2013
Janet, st helens
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
So easy to view and order online
Purchased on
18 Apr 2013
John, Northumberland
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Was able to detail a specific delivery time and website very easy to use.
Purchased a tablet PC
from PC World on 18 Apr 2013
Ravinder, Leicester
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
It was grate value of money. The item which I purchased was same as I saw on the PC website.
Purchased a laptop
from PC World on 18 Apr 2013
Lisa, somerton somerset
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
excellent service
Purchased a printer
from PC World on 18 Apr 2013
Iwona, cheam
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
in my opinion PC World is very competent company.
Purchased on
18 Apr 2013
David, Falmouth
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good selection of products and accessories
Purchased a desktop computer
from PC World on 18 Apr 2013
Mario, Oxford
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
The customer service is unhelpful if something goes wrong. There is no procedure to handle purchases made on an additional credit card - the transaction gets cancelled due to "security check" failure and money is kept for 7 working days until it gets returned to the card. The customer representatives lie about that - they say it will take a few hours to couple days to return the money, but 7 working days is not a "couple"
Purchased on
18 Apr 2013
Laurence,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Did everything you said except the email confirmation took a day to arrive on my computer which caused me concern
Purchased a laptop
from PC World on 18 Apr 2013
