Reviews of PC World
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Overall

would buy again from PC World
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Delivery

on time and in good order
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Customer service

of enquiries handled effectively
Suzanne, Perth and kinross
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Little bit more expensive than staples
Purchased on
03 May 2013
Anonymous verified purchaser
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
No Response
PC world sold an item knowing it was out of stock
Purchased on
03 May 2013
Douglas, Ealing
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Unhappy
The item i first ordered from you did not come in to the system so I was forced to purchase a more expensive item I could have canceled but I wanted this has a gift, also the phone calls to you department were expensive it cost me £6 more on my bill
Purchased on
03 May 2013
Chas, Ludlow
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Value for money and the proximity of PC World stores.
Purchased a projector
from PC World on 03 May 2013
sheila, newport
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
arrived promptoy
Purchased an ink cartridge
from PC World on 03 May 2013
Kartik, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
It's the sole remaining high street store which is focussed on computers, and other related items. If I want to buy computer programs where can I go, now that Currys is part of PC World. To be honest the only reason I go to PC World is because I can't go anywhere else, but I don't really need to because I can almost always get cheaper deals online.
Purchased on
03 May 2013
Stephen,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Because it was easy and simple to order it an delivered when i expected it and the details were simple an clear about the acer laptop statistics
Purchased a laptop
from PC World on 03 May 2013
James, London
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
You charged me for a product you did not own. I had to phone the customer service twice. The first time I was told that you expected it to be in stock the next day and I should receive it soon. Ten days later I had to phone again and was told that Barnes and Noble had decided not to sell the device to you and then decided the next day that they should. The person I talked to said that I should have been contacted and updated on the progress of my order. I never was. The only way I found out ANYTHING was be taking the initiative myself. You are not a very professional company.
Purchased on
02 May 2013
E A, Doe Lea
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
It took a VERY long time for the item to be in stock
Purchased on
02 May 2013
Adam, Lincoln
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Wanted a bluetooth keyboard but staff struggled to advise which was compatible and which wasn't.
Purchased a tablet PC
from PC World on 02 May 2013
Janet,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
fast delivery. Item was on special offer & I had tried Argos who where sold out. PC World had similar problem because of the demand but were able to supply when the item became available .Within about a week. Really impressed with service.
Purchased on
02 May 2013
Ian, FLEET
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
it did exactly what i wanted and good quality re-production
Purchased a DVD RW
from PC World on 02 May 2013
Mrs J, Scottish Borders
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Unhappy
As long as you know what you want, PC world can deliver a reasonable spec pc for a decent price
Purchased a desktop computer
from PC World on 02 May 2013
Wesley, Alnwick
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
No Response
Convenience.
Purchased on
02 May 2013
Jane, London
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good service, good product, fair price
Purchased on
02 May 2013
