Reviews of PC World
PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.
-
Overall

would buy again from PC World
-
Delivery

on time and in good order
-
Customer service

of enquiries handled effectively
Dave, Newton Abbot
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good service, good 'no quibble' guarantee
Purchased a printer
from PC World on 23 Apr 2013
Sue, Faversham
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Impressed with service and goods.
Purchased on
23 Apr 2013
Nicholas, shepshed
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
pc world offers good value for money
Purchased a laptop
from PC World on 22 Apr 2013
Steph,
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
I wasn't given the accurate sales advice in store when shopping for printers. Was advised one printer would do one thing and not another which afterwards I realised was incorrect. Do your own research before you go in store. My experience was that one sales assistant did not know what he was talking about and another was condescending. The Manager however was very helpful. The main thing is I am now very happy with my purchase.
Purchased a printer
from PC World on 22 Apr 2013
Derek, East Yorkshire
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Unfortunately PC World don't have much competition at the moment if you prefer face to face buying and after sales.
Purchased a tablet PC
from PC World on 22 Apr 2013
Barbara, Sutherland
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
I got very good assistance in the Inverness Store, which enabled me to choose the computer which I ordered on-line.
Purchased on
22 Apr 2013
Jacqui, Burnham
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Easy
Purchased on
22 Apr 2013
Linda, Harrogate
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
I often purchase from PC world and have never had an issue.
Purchased a TV
from PC World on 22 Apr 2013
Linda, Southampton
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
online buying, quick delivery
Purchased an ink cartridge
from PC World on 22 Apr 2013
Bruno, Dover
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good alll round customer service and competitive pricing.
Purchased on
22 Apr 2013
Confirmed purchaser
-
Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Unhappy
PC World had awful customer service instore, the woman was so unhelpful.
Purchased on
22 Apr 2013
Philip, Chichester
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Ordered on Internet for store collection. Available when expected and kept fully informed by email. Returns and refund without problems.
Purchased on
22 Apr 2013
Confirmed purchaser
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
They eventually did take the product back but it was a painful process.
Purchased a wireless card
from PC World on 22 Apr 2013
Shahid, london
-
Overall:
Unhappy -
Delivery:
Satisfied -
Customer Service:
No Response
Miss leading description, it is not a laptop but a netbook
Purchased a laptop
from PC World on 22 Apr 2013
Keith, Cardiff
-
Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
If you need help/equipment PC World is the place to go.
Purchased an ink cartridge
from PC World on 22 Apr 2013
