Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    92%

    on time and in good order

  • Customer service

    74%

    of enquiries handled effectively

7882 reviews in the last 6 months

Dave, Newton Abbot

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good service, good 'no quibble' guarantee

Purchased a printer
from PC World on 23 Apr 2013

Sue, Faversham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Impressed with service and goods.

Purchased on
23 Apr 2013

Nicholas, shepshed

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

pc world offers good value for money

Purchased a laptop
from PC World on 22 Apr 2013

Steph,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I wasn't given the accurate sales advice in store when shopping for printers. Was advised one printer would do one thing and not another which afterwards I realised was incorrect. Do your own research before you go in store. My experience was that one sales assistant did not know what he was talking about and another was condescending. The Manager however was very helpful. The main thing is I am now very happy with my purchase.

Purchased a printer
from PC World on 22 Apr 2013

Derek, East Yorkshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Unfortunately PC World don't have much competition at the moment if you prefer face to face buying and after sales.

Purchased a tablet PC
from PC World on 22 Apr 2013

Barbara, Sutherland

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I got very good assistance in the Inverness Store, which enabled me to choose the computer which I ordered on-line.

Purchased on
22 Apr 2013

Jacqui, Burnham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy

Purchased on
22 Apr 2013

Linda, Harrogate

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I often purchase from PC world and have never had an issue.

Purchased a TV
from PC World on 22 Apr 2013

Linda, Southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

online buying, quick delivery

Purchased an ink cartridge
from PC World on 22 Apr 2013

Bruno, Dover

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good alll round customer service and competitive pricing.

Purchased on
22 Apr 2013

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

PC World had awful customer service instore, the woman was so unhelpful.

Purchased on
22 Apr 2013

Philip, Chichester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Ordered on Internet for store collection. Available when expected and kept fully informed by email. Returns and refund without problems.

Purchased on
22 Apr 2013

Confirmed purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

They eventually did take the product back but it was a painful process.

Purchased a wireless card
from PC World on 22 Apr 2013

Shahid, london

  • Overall:
    Unhappy
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Miss leading description, it is not a laptop but a netbook

Purchased a laptop
from PC World on 22 Apr 2013

Keith, Cardiff

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

If you need help/equipment PC World is the place to go.

Purchased an ink cartridge
from PC World on 22 Apr 2013

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