Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    91%

    on time and in good order

  • Customer service

    72%

    of enquiries handled effectively

2379 reviews in the last 6 months

Matthew, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great

Purchased on
01 Mar 2015

Mark, chester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

no problems so far. recommend,

Purchased on
01 Mar 2015

Diane, Armagh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I inadvertently ordered the 1 device rather than 5 device version, but no problem at all returning it to my local store for a refund. I then ordered the correct one online.

Purchased on
01 Mar 2015

Nicola, port seton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

fast delivery, would use again if needed to

Purchased on
01 Mar 2015

Hugo, Cambridge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to order on line. Got an email to tell me it was ready to collect from Store. Collected it with ease. An all-round pleasant experience.

Purchased on
01 Mar 2015

kenneth, Chorley Lancs

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

excellent service, delivered on time

Purchased on
01 Mar 2015

Kevin, peterborough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Looked online then went in to store and collected item with no fuss or attempt to sell insurance.

Purchased on
01 Mar 2015

Jurgen, Malvern

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordered on line, collected in store. A quick and friendly service.

Purchased on
28 Feb 2015

david, wirral

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

friendly staff very helpful plan on going back next time i need something for my pc

Purchased on
28 Feb 2015

Tokky, Basildon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

I spoke with a rep for advice before purchasing. He not only explained the details to me but also patiently went through the website with me to help pick the right product I need.

Purchased on
28 Feb 2015

Dave, Milton Keynes

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

It's been OK :)

Purchased on
28 Feb 2015

Ben, bracknell

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fine, contacted me let me know it had arrived in store

Purchased a printer
from PC World on 28 Feb 2015

Kevin, Hove

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Staff were very helpful & also recycled my old printer.

Purchased a printer
from PC World on 28 Feb 2015

Pat, Swindon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

All excellent

Purchased on
28 Feb 2015

Sarah,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

very friendly staff who are very willing to help

Purchased on
28 Feb 2015

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