Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    92%

    on time and in good order

  • Customer service

    75%

    of enquiries handled effectively

16845 reviews in the last 6 months

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Incorrect item described. Returned laptop for a full refund. Web still selling incorrect description over one month later

Purchased on
22 Mar 2014

D, hereford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

price is good

Purchased a dvd drive
from PC World on 22 Mar 2014

Josie, hull

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

honest, informative, friendly and unpressurised service

Purchased a tablet PC
from PC World on 22 Mar 2014

Robert, Thirsk

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

I expect the equipment to work

Purchased a laptop
from PC World on 22 Mar 2014

Dean, Norwich

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Missing a photocard blank, still waiting for it to be supplied from Lenovo

Purchased a laptop
from PC World on 22 Mar 2014

Daniel,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very good service.

Purchased a tablet PC
from PC World on 22 Mar 2014

Linda, hook

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

speed of delivery

Purchased a printer
from PC World on 22 Mar 2014

J, Derby

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The printer is very slow when being used and very noisy and prints duplex one side upside down. Totally useless in that case!

Purchased a printer
from PC World on 22 Mar 2014

Marilyn, Wiltshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

abd experience in the past - happy this time around!

Purchased a laptop
from PC World on 22 Mar 2014

David, Wisbech

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good service, have used PC world before and will do again

Purchased on
22 Mar 2014

Daniel, Macclesfield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

PC world have always been good in the past but this time I didn't get the product I really needed for the use I wanted it for...service good but product advice was poor this time.

Purchased a laptop
from PC World on 22 Mar 2014

Vitalis , Horndean, Waterlooville, Hants

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have always bought things from PC World for nearly a decade now

Purchased an ink cartridge
from PC World on 22 Mar 2014

Ian, Molesey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Met all my expectations. Order handled very efficiently.

Purchased a laptop
from PC World on 22 Mar 2014

Alison, Cholsey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Sales assistant was very knowledgable , and polite.

Purchased a speaker
from PC World on 22 Mar 2014

Sajida, birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have ordered from pc world before they provide great services

Purchased a tablet PC
from PC World on 22 Mar 2014

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