PC World Reviews

The PC World headquarters

94%

Would buy again
from PC World

1000+ PC World customers answered the question:

“Would you buy again from PC World?”

94% said Yes Read ‘yes’ reviews »

6% said No Read ‘no’ reviews »

Read all customer reviews »

  • Customer Reviews
  • Store Info

92%

happy with delivery

1000+ customers answered the question:

“Were you happy with delivery and condition of the products?”

92% said Yes Read ‘yes’ reviews »

8% said No Read ‘no’ reviews »

70%

happy with customer service

1000+ customers answered the question:

“If you contacted customer services, did they handle your query effectively?”

70% said Yes Read ‘yes’ reviews »

30% said No Read ‘no’ reviews »

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Yes

No complaints apart from the delivery being a day later than promised. But that was down to the carrier treating a few miles from Aberdeen like Outer Mongolia. I get a lot of deliveries by other carriers which arrive mostly next day after ordering, even from Jersey. But I phoned customer enquiries at PC World and they were very helpful and understanding. I give them top marks for customer satisfaction.

Purchased on 30 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

great service from pc world

Purchased on 29 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Yes

The machine ordered new was delivered "dead on arrival" cusomer services accordingly arranged to deliver a NEW replacement. The machine that arrived was a rather grubby REFURBISHMENT. Customer services agreed to provide a new Packard Bell which arrived on time, All of this took nearly one month to conclude plus the aggravation and frustration although I must state that the people I dealt with within customer services where considerate and helpful let down possibly by the system. I ordered the Windows 7 upgrade from Packard Bell offered as incentive by PC World on the 14 November. I am still waiting!!!!!!!!!!!!!!!! However , notwithstanding I would purchase again from PC World based on many previous transactions ALTHOUGH IF ANY BODY READS THIS I WOULD GREATLY APPRECIATE HELP IN OBTAINING WINDOWS 7 SOMETIME SOON.

Purchased on 29 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Very good service

Purchased on 29 Oct 2009

Anonymous verified purchaser

Would buy again? Didn't answer

On time and in good order? Yes

Good customer service? Yes

debatable as to using again ..... from a store maybe ...online not so sure

Purchased on 29 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I'll never again waste my money and any other MS devices. Complete waste of money. I've used so many keyboards over the years and the lettering on the keys has never faded, until I bought this trash!

Purchased on 29 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

As I am set up now I cannot see a need to buy further items.

Purchased on 29 Oct 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? No

PC World /DSGi customer service is appalling - never again

Purchased on 29 Oct 2009

v, Daventry, Northants

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

when delivered it was just left outside the house, Its packaging made it obvious what it was . I am very lucky to live in a sleepy cul de sac !! Theres always neighbours in it woulnt have been too much trouble to leave it in a more secure situation

Purchased a laptop
from PC World on 28 Oct 2009

William, Saltash

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

The printer arrived within 2 days of placing the order on the internet. An excellent service. Ink cartrdiges for this printer are a bit pricey compared with some other similar printers.

Purchased a printer
from PC World on 28 Oct 2009

Shax, Lincolnshire

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

Could not be happier

Purchased a laptop
from PC World on 28 Oct 2009

roger, worksop notts

Would buy again? Yes

On time and in good order? No

Good customer service? Yes

more secure postage delivery please

Purchased a software
from PC World on 28 Oct 2009

Jessica, London

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I have already rcommended this printer and website to a colleague.

Purchased a printer
from PC World on 28 Oct 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? Didn't answer

I had to get a refuned becauce the product never arrived, I also call customer sersives severaltime and they wrer useless on most or the ocations.

Purchased on 28 Oct 2009

Narelle, Kensington

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

getting the actual product was a lot quicker then i imagined and a nice surprise!!

Purchased a laptop
from PC World on 27 Oct 2009

The PC World headquarters

Headquarters:

DSG International Plc, Maylands avenue Hemel Hempsted, Hertfordshire HP2 7TG

Tel: 0844 561 0000