Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    92%

    on time and in good order

  • Customer service

    74%

    of enquiries handled effectively

7699 reviews in the last 6 months

Morgan,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good website and product information, swift postage, item arrived in perfect condition.

Purchased a laptop
from PC World on 23 Apr 2013

Sandra, Huddersfield

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

I ordered two monitors and one was faulty and took 3 weeks to replace. The whole customer service experience was appalling. The product however is fine.

Purchased a monitor
from PC World on 23 Apr 2013

Adele, hull

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good service

Purchased a memory card
from PC World on 23 Apr 2013

Mark, Bolton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Does what it says on the tin.

Purchased a desktop computer
from PC World on 23 Apr 2013

david, carmathen

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

too slow setting it up for purchase took 1 week

Purchased a desktop computer
from PC World on 23 Apr 2013

Andrew, Birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Easy to order using click and collect. Only problem was we had a text saying it would be delivered to home but when we went to the store was told sometimes this happens in error and it was ready in store.

Purchased on
23 Apr 2013

Ian, Carlisle

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The delivery was not as fast as advertised,but was good enough

Purchased on
23 Apr 2013

Gloria, deal

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

efficient all round

Purchased an ink cartridge
from PC World on 23 Apr 2013

Patricia, Chandlers Ford

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I was satisfied with all aspects of the purchase

Purchased on
23 Apr 2013

Astrid, Cheshire

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Have knowledgeable and helpful staff and you can order through Boots Treat Street as well.

Purchased on
23 Apr 2013

Paul, Penzance

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

free postage, good postage time, competitive price

Purchased a keyboard
from PC World on 23 Apr 2013

Maureen, Belfast

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Price and efficiency of service.

Purchased a tablet PC
from PC World on 23 Apr 2013

Anonymous verified purchaser

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Lack of communication and knowledge to when stock would be back in stock. Not overly impressed, but got my product in one piece. I wouldn't come back as too much hassle for me.

Purchased on
23 Apr 2013

Bob, Glenrothes

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Efficient delivery.

Purchased a software
from PC World on 23 Apr 2013

pat ,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

because it is close to my home

Purchased a laptop
from PC World on 23 Apr 2013

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