Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    95%

    would buy again from PC World

  • Delivery

    92%

    on time and in good order

  • Customer service

    75%

    of enquiries handled effectively

16870 reviews in the last 6 months

Vitalis , Horndean, Waterlooville, Hants

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have always bought things from PC World for nearly a decade now

Purchased an ink cartridge
from PC World on 22 Mar 2014

Ian, Molesey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Met all my expectations. Order handled very efficiently.

Purchased a laptop
from PC World on 22 Mar 2014

Alison, Cholsey

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Sales assistant was very knowledgable , and polite.

Purchased a speaker
from PC World on 22 Mar 2014

Sajida, birmingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have ordered from pc world before they provide great services

Purchased a tablet PC
from PC World on 22 Mar 2014

Simon, Wirral

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great value for money product

Purchased on
22 Mar 2014

Alan, Skelmersdale

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service, good value for money and quick delivery

Purchased a laptop
from PC World on 22 Mar 2014

Jill, Swindon

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Delivery system is fast and efficient - I was kept informed at every step. I have also recently bought 2 desktop PCs form PC world and have been delighted with the service.

Purchased on
22 Mar 2014

Sam,

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

Paid extra for next day delivery had to wait for the following week

Purchased on
22 Mar 2014

Eve,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The service received was as expected

Purchased a tablet PC
from PC World on 22 Mar 2014

stacey, Skegness

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Fast and efficient service

Purchased a printer
from PC World on 22 Mar 2014

John, Prescot

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Staff sometimes busy when you need some information on an item. We had to complete the transaction standing up. We were not offered the chance to sit down. There always seems to be quite a bit of emphasis on getting you to purchase the ongoing extra guarantee.

Purchased a laptop
from PC World on 22 Mar 2014

Wiliam, Wrexham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Most of your staff can explain in detail how things work if they do not they soon find some one that can.

Purchased a printer
from PC World on 22 Mar 2014

Maggie, Kingswinford/West Midlands

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Just that everything went smoothly. No problem at all...and initial demo instore by a young girl was what decided me to buy one.

Purchased a laptop
from PC World on 22 Mar 2014

John, maidstone

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

the reburbished laptop works. Argos sent same model previously and did not connect to internet

Purchased on
22 Mar 2014

Lucy, Harrogate

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent customer service from the young man in store who served me. The other staff were helpful but didn't appear to have much product knowledge.

Purchased a tablet PC
from PC World on 22 Mar 2014

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