PC World Reviews

The PC World headquarters

94%

Would buy again
from PC World

1000+ PC World customers answered the question:

“Would you buy again from PC World?”

94% said Yes Read ‘yes’ reviews »

6% said No Read ‘no’ reviews »

Read all customer reviews »

  • Customer Reviews
  • Store Info

92%

happy with delivery

1000+ customers answered the question:

“Were you happy with delivery and condition of the products?”

92% said Yes Read ‘yes’ reviews »

8% said No Read ‘no’ reviews »

70%

happy with customer service

1000+ customers answered the question:

“If you contacted customer services, did they handle your query effectively?”

70% said Yes Read ‘yes’ reviews »

30% said No Read ‘no’ reviews »

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I am forced to buy these cartridges from PC World because you can not get them anywhere else. Very clever. Had I known that when I bought the printer, I would not have bought it.

Purchased on 04 Nov 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? No

I don't think I can buy from PC World again...over the years I have bought a great deal of stuff from them, but this really was not right...the disorganisation, lack of communication was just far too much to bear. I dont know a great deal about computer's so i went for a store that I could trust and understand....however this is no longer the case.

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

This is my first purchase with PC World and the service was excellent, I highly recommend PC World

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Didn't answer

Delivery was excellant . The packaging very poor

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I am pleased with my Apple Mac and would recommend this product. I purchased from PC World and the staff members were both knowledgeable and helpful.

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Although PC World has a branch 10 miles away, the mail order had no postal charge and arrived overnight; saving time and journey cost.

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Keep up the good work with excellent products.

Purchased on 03 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Yes

I had to wait z long time for delivery but to be fair it was down to postal strikes and pcworld did resend it via courier the second tome as the first went missing.

Purchased a software
from PC World on 02 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

delivery was amazingly fast.

Purchased on 02 Nov 2009

BRYAN, COVENTRY

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

Purchased a furniture
from PC World on 02 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Because of the ease of usage I now spend more time on my pc. Don't know whether this is good or bad!

Purchased on 02 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

No choice due to exclusivity arrangement between Lexmark and DSG

Purchased on 02 Nov 2009

Stuart, London

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Annoying it wasn't in stock at the store, although it was on display and they couldn't tell me when it would be in stock, so I had to order it on line at a different price to the original figure I had seen it advertised.

Purchased a printer
from PC World on 02 Nov 2009

Lorraine, Hornchurch

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Have bought all my computers and laptops from PC world since the 1995 version. Have never sonsidered going anywhere else.

Purchased a laptop
from PC World on 02 Nov 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

ver pleased with service

Purchased a printer
from PC World on 02 Nov 2009

The PC World headquarters

Headquarters:

DSG International Plc, Maylands avenue Hemel Hempsted, Hertfordshire HP2 7TG

Tel: 0844 561 0000