Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    91%

    on time and in good order

  • Customer service

    71%

    of enquiries handled effectively

2614 reviews in the last 6 months

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Job done, very pleased with the service. Thank you.

Purchased on
01 Mar 2015

Anonymous verified purchaser

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

no complaints really . good service

Purchased on
01 Mar 2015

Ash,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

As far as I can tell they only hire Asian workers

Purchased on
01 Mar 2015

Donald, Ely, Cambs

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The chaps at the front desk were helpful but most of all honest in their advice

Purchased a laptop
from PC World on 01 Mar 2015

JULE , Sandy

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Ordered the set on line - it was delivered when said - have already recommended it to others

Purchased a TV
from PC World on 01 Mar 2015

John, Whitehaven

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very helpful, at the store the sales people are good at explaining the correct product for the situation.

Purchased an external hard drive
from PC World on 01 Mar 2015

Mark, Wakefield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The item was delivered as promised, no problems there. The instore staff in the Wakefield Branch are always very helpful.

Purchased on
01 Mar 2015

Laura, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The lady who helped me choose my laptop was knowledgeable and extremely helpful. She explained the good and bad points with owning a chromebook. She also ordered it for me online and talked me through cloud storage and also a 2 year guarantee. Amazing customer experience.

Purchased a laptop
from PC World on 01 Mar 2015

Linda, Doncaster

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems incurred straight forward.

Purchased a tablet PC
from PC World on 01 Mar 2015

Alan, Little Carlton Newark Nottingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I ordered the printer on line and was contacted, after my order was accepted, with delivery instructions and was delivered on time as stated. The whole transaction was very simple and easy.

Purchased a printer
from PC World on 01 Mar 2015

Otto,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Totally incompetent customer support according to a search in GOOGLE going back many years !

Purchased a keyboard
from PC World on 01 Mar 2015

Gale, RUTLAND

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good experience would recommend

Purchased a printer
from PC World on 01 Mar 2015

AMW, York

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service,helpful staff.

Purchased on
01 Mar 2015

Anthony , Limehouse London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quite a good range of products

Purchased on
01 Mar 2015

Anne, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

They refunded the product quickly and gave excellent service

Purchased a wireless media streamer
from PC World on 01 Mar 2015

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