PC World Reviews

94%

Would buy again

1000+ PC World customers answered the question:

“Would you buy again from PC World?”

94% said Yes Read ‘yes’ reviews »

6% said No Read ‘no’ reviews »

Read all customer reviews »

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92%

happy with delivery

1000+ customers answered the question:

“Were you happy with delivery and condition of the products?”

92% said Yes Read ‘yes’ reviews »

8% said No Read ‘no’ reviews »

70%

happy with customer service

1000+ customers answered the question:

“If you contacted customer services, did they handle your query effectively?”

70% said Yes Read ‘yes’ reviews »

30% said No Read ‘no’ reviews »

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Didn't answer

Good customer service? Didn't answer

The machine came after a week...

Purchased on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Excellent value with free and superfast delivery.

Purchased on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

always bought my elctrical appliances from comet allways will

Purchased on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? No

This product did not come with user manual. I have requested for the manual and I have been directed to a particular website. I checked the website but the manual wasn't there. I contacted you again and requested for your to send me the link. You sent the link, I checked the link you sent, but it would not open. It is extremely frustrating that I couldn't get a user manual for this product. This I think, you MUST ADDRESS!

Purchased on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I am a retired Chartered Engineer, MIME, MIEE, MBIM. so I appreciate good asthetic and functional design. The designer of this piece of kit is verry verry good.

Purchased on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Yes

~DHL were next to useless claining to have tried to deliver but left no card and the delivery address was available to take the delivery at the alleged time. Also on final delivery failed to get a signature receipt even though one was offered

Purchased on 25 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

had problems with installing old printer drivers (printer bought from you - took to Support Desk at local store and after basic tests refused to help or replace printer (which worked fine on my old PC)

Purchased on 25 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

10 out 10 this was deliverd in 24 hours and free delivery also you cannot grumble at that so top marks.

Purchased on 25 Oct 2009

keith, skelton saltburn

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

pleased with all aspects

Purchased a printer
from PC World on 25 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

The price difference of the scanner in the store compared to what it was online was confusing. I bought it much cheaper online. I found this puzzling and confusing.

Purchased on 25 Oct 2009

Janine, Exeter

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Used the web site to purchase a few items. Very good

Purchased a laptop
from PC World on 25 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

every thing was fast and reliable

Purchased on 25 Oct 2009

, glasgow g33

Would buy again? Didn't answer

On time and in good order? Yes

Good customer service? Didn't answer

Purchased a desktop computer
from PC World on 25 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

better service recieved from buying online than in the store (i tried buying from the store first)

Purchased a software
from PC World on 24 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

excellent service and great price

Purchased on 24 Oct 2009

The PC World headquarters

Headquarters:

DSG International Plc, Maylands avenue Hemel Hempsted, Hertfordshire HP2 7TG

Tel: 0844 561 0000