Reviews of PC World
PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.
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Overall

would buy again from PC World
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Delivery

on time and in good order
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Customer service

of enquiries handled effectively
Morgan,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Good website and product information, swift postage, item arrived in perfect condition.
Purchased a laptop
from PC World on 23 Apr 2013
Sandra, Huddersfield
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Unhappy
I ordered two monitors and one was faulty and took 3 weeks to replace. The whole customer service experience was appalling. The product however is fine.
Purchased a monitor
from PC World on 23 Apr 2013
Adele, hull
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
good service
Purchased a memory card
from PC World on 23 Apr 2013
Mark, Bolton
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Does what it says on the tin.
Purchased a desktop computer
from PC World on 23 Apr 2013
david, carmathen
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Unhappy
too slow setting it up for purchase took 1 week
Purchased a desktop computer
from PC World on 23 Apr 2013
Andrew, Birmingham
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Easy to order using click and collect. Only problem was we had a text saying it would be delivered to home but when we went to the store was told sometimes this happens in error and it was ready in store.
Purchased on
23 Apr 2013
Ian, Carlisle
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
The delivery was not as fast as advertised,but was good enough
Purchased on
23 Apr 2013
Gloria, deal
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
efficient all round
Purchased an ink cartridge
from PC World on 23 Apr 2013
Patricia, Chandlers Ford
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
I was satisfied with all aspects of the purchase
Purchased on
23 Apr 2013
Astrid, Cheshire
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Have knowledgeable and helpful staff and you can order through Boots Treat Street as well.
Purchased on
23 Apr 2013
Paul, Penzance
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
free postage, good postage time, competitive price
Purchased a keyboard
from PC World on 23 Apr 2013
Maureen, Belfast
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Price and efficiency of service.
Purchased a tablet PC
from PC World on 23 Apr 2013
Anonymous verified purchaser
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
Satisfied
Lack of communication and knowledge to when stock would be back in stock. Not overly impressed, but got my product in one piece. I wouldn't come back as too much hassle for me.
Purchased on
23 Apr 2013
Bob, Glenrothes
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Efficient delivery.
Purchased a software
from PC World on 23 Apr 2013
pat ,
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
because it is close to my home
Purchased a laptop
from PC World on 23 Apr 2013
