Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    92%

    on time and in good order

  • Customer service

    75%

    of enquiries handled effectively

16815 reviews in the last 6 months

Maggie, Kingswinford/West Midlands

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Just that everything went smoothly. No problem at all...and initial demo instore by a young girl was what decided me to buy one.

Purchased a laptop
from PC World on 22 Mar 2014

John, maidstone

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

the reburbished laptop works. Argos sent same model previously and did not connect to internet

Purchased on
22 Mar 2014

Lucy, Harrogate

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent customer service from the young man in store who served me. The other staff were helpful but didn't appear to have much product knowledge.

Purchased a tablet PC
from PC World on 22 Mar 2014

Shelagh, Tebay

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The only thing we were disappointed with was the packaging, one small battery in a huge box. The battery could have been put in a padded envelope instead it was in a cardboard box about 18inches long x 8inches wide c 3 inches deep. We had to collect from the post office because it wouldn't fit through the letter box. Not a big deal but a waste of resources for you.

Purchased on
22 Mar 2014

Philip,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

value for money

Purchased on
22 Mar 2014

Alan, Bristol

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Not all staff were very good

Purchased on
22 Mar 2014

Harry, windsor

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

there was a wide range of stock on the internet and in store. it was also not displayed in a confusing manner.

Purchased a laptop
from PC World on 22 Mar 2014

Keith, Eastbourne

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I got what I wanted and earlier than expected.

Purchased on
22 Mar 2014

Andrew, Shrewsbury

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    No Response

The only minus was delivery was made when we were out with the message 'in shed' - good job we picked up the note first...

Purchased a laptop
from PC World on 22 Mar 2014

Mark,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

No problems and polite and helpful staff

Purchased a laptop
from PC World on 22 Mar 2014

james, Keighley

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Bassed in the uk so no worries about being tricked in to buying something from china

Purchased on
22 Mar 2014

David, Edinburgh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

quick delivery

Purchased on
22 Mar 2014

Robert, Great yarmouth

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Ordered, Photoshop Elements download Saturday,afternoon,phoned up every day until Thursday,and cancelled. I Realise they had trouble with their system,but it would of been nice if some one had phoned me to tell what was going on.

Purchased on
22 Mar 2014

Michelle, Braintree

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Was very happy with the service from pc world but sometimes a better deal is to be had elsewhere.

Purchased on
22 Mar 2014

Karen, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to purchase online as store not nearby. Quick delivery.

Purchased on
22 Mar 2014

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