Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    91%

    on time and in good order

  • Customer service

    72%

    of enquiries handled effectively

2479 reviews in the last 6 months

Alan, Little Carlton Newark Nottingham

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I ordered the printer on line and was contacted, after my order was accepted, with delivery instructions and was delivered on time as stated. The whole transaction was very simple and easy.

Purchased a printer
from PC World on 01 Mar 2015

Otto,

  • Overall:
    Unhappy
  • Delivery:
    Unhappy
  • Customer Service:
    Unhappy

Totally incompetent customer support according to a search in GOOGLE going back many years !

Purchased a keyboard
from PC World on 01 Mar 2015

Gale, RUTLAND

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Good experience would recommend

Purchased a printer
from PC World on 01 Mar 2015

AMW, York

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Excellent service,helpful staff.

Purchased on
01 Mar 2015

Anthony , Limehouse London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Quite a good range of products

Purchased on
01 Mar 2015

Anne, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

They refunded the product quickly and gave excellent service

Purchased a wireless media streamer
from PC World on 01 Mar 2015

Philip, Stoke-on-Trent

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

The item arrived promptly and well packaged. I was, however, after enquiring at customer services, lead to believe there was a usb lead supplied with the printer but there isn't. When I brought this to the attention of customer services, I received a sincere apology and a £15 voucher to spend at PC World. I'm very impressed with the efficiency shown.

Purchased a printer
from PC World on 01 Mar 2015

David,

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Very friendly helpful staff.

Purchased a monitor
from PC World on 01 Mar 2015

Andrea, Northamptonshire

  • Overall:
    Satisfied
  • Delivery:
    Unhappy
  • Customer Service:
    Satisfied

good

Purchased a TV
from PC World on 01 Mar 2015

David, Carlisle

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Totally adequate

Purchased on
01 Mar 2015

John , stockport

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Efficient

Purchased a tablet PC
from PC World on 01 Mar 2015

Rachel, Manchester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I am overall happy with my purchase. Pc world offer a large variety of different computers and laptops. There is enough choices to suit everyone

Purchased on
01 Mar 2015

Andrew, Bexhill

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I enjoy visiting PC world as they always have the latest technology on display and staff are ready to explain any of the main features of a product. Their stores are always tidy and inviting to browse at your leisure.

Purchased a laptop
from PC World on 01 Mar 2015

Matthew, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great

Purchased on
01 Mar 2015

Mark, chester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

no problems so far. recommend,

Purchased on
01 Mar 2015

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