PC World Reviews

94%

Would buy again

1000+ PC World customers answered the question:

“Would you buy again from PC World?”

94% said Yes Read ‘yes’ reviews »

6% said No Read ‘no’ reviews »

Read all customer reviews »

  • Customer Reviews
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92%

happy with delivery

1000+ customers answered the question:

“Were you happy with delivery and condition of the products?”

92% said Yes Read ‘yes’ reviews »

8% said No Read ‘no’ reviews »

70%

happy with customer service

1000+ customers answered the question:

“If you contacted customer services, did they handle your query effectively?”

70% said Yes Read ‘yes’ reviews »

30% said No Read ‘no’ reviews »

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? No

Good customer service? Didn't answer

The box was dented, which I did not notice at the time of delivery, which was on time...it was wrapped up in orange plastic, which concealed the dent

Purchased on 27 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Web site quite good

Purchased on 27 Oct 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? No

UNABLE TO SPEAK TO STAFF BY PHONE AT STORE WHERE PURCHASED. CUSTOMER SERVICES WERE NOT HELPFUL.CUT OFF IN MIDDLE OF PHONE CALL.

Purchased on 27 Oct 2009

YiGong, Birmingham

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

PC WORLD is good, but this time I bought a very bad quality product

Purchased a keyboard
from PC World on 27 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

bay a rec/ its as good as new

Purchased on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Didn't answer

Good customer service? Didn't answer

The machine came after a week...

Purchased on 26 Oct 2009

Col, Canvey Island

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Excellent value with free and superfast delivery.

Purchased a speaker
from PC World on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

dont pay for shipping, DHL will deliver for free within 3 days

Purchased on 26 Oct 2009

Anonymous verified purchaser

Would buy again? No

On time and in good order? No

Good customer service? Yes

Both Netbooks were reconditioned and neither worked. I wuld not buy reconditoned form PC World again. In addition, although I had a full refund for the netbook they did not refund the courier charge.

Purchased a laptop
from PC World on 26 Oct 2009

michael, liverpool

Would buy again? Yes

On time and in good order? Yes

Good customer service? Yes

always bought my elctrical appliances from comet allways will

Purchased a keyboard
from PC World on 26 Oct 2009

paul, countryside

Would buy again? Yes

On time and in good order? No

Good customer service? Didn't answer

send it when your supposed to not three days late

Purchased a games console
from PC World on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? No

This product did not come with user manual. I have requested for the manual and I have been directed to a particular website. I checked the website but the manual wasn't there. I contacted you again and requested for your to send me the link. You sent the link, I checked the link you sent, but it would not open. It is extremely frustrating that I couldn't get a user manual for this product. This I think, you MUST ADDRESS!

Purchased on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

I am a retired Chartered Engineer, MIME, MIEE, MBIM. so I appreciate good asthetic and functional design. The designer of this piece of kit is verry verry good.

Purchased on 26 Oct 2009

andrea, mansfield

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

would have prefered a proper itemised receipt as i have to send them in for repayment as it is for a club i do the printing

Purchased an ink cartridge
from PC World on 26 Oct 2009

Anonymous verified purchaser

Would buy again? Yes

On time and in good order? Yes

Good customer service? Didn't answer

Great service and godd value for money spedy delivery

Purchased on 25 Oct 2009

The PC World headquarters

Headquarters:

DSG International Plc, Maylands avenue Hemel Hempsted, Hertfordshire HP2 7TG

Tel: 0844 561 0000