Reviews of PC World

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PC World’s reputation, according to verified PC World customers who purchased in the last 6 months.

  • Overall

    94%

    would buy again from PC World

  • Delivery

    91%

    on time and in good order

  • Customer service

    71%

    of enquiries handled effectively

2417 reviews in the last 6 months

Matthew, London

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Great

Purchased on
01 Mar 2015

Mark, chester

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

no problems so far. recommend,

Purchased on
01 Mar 2015

Diane, Armagh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I inadvertently ordered the 1 device rather than 5 device version, but no problem at all returning it to my local store for a refund. I then ordered the correct one online.

Purchased on
01 Mar 2015

Nicola, port seton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

fast delivery, would use again if needed to

Purchased on
01 Mar 2015

Hugo, Cambridge

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Easy to order on line. Got an email to tell me it was ready to collect from Store. Collected it with ease. An all-round pleasant experience.

Purchased on
01 Mar 2015

kenneth, Chorley Lancs

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

excellent service, delivered on time

Purchased on
01 Mar 2015

Kevin, peterborough

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Looked online then went in to store and collected item with no fuss or attempt to sell insurance.

Purchased on
01 Mar 2015

James, Weston

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

I have not purchased from PC WORLD before and only bought these cartridges from there as they came up on google as a supplier of Kodak cartridges, I found the purchase was easy to complete and you receive an email to let you know the general delivery date, but then you are in the hands of the postal service but luckily they arrived on time and as indicated, and yes I would p[urchase from PC WORLD again

Purchased an ink cartridge
from PC World on 28 Feb 2015

David, Ormskirk

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    Satisfied

Very prompt and courteous service

Purchased a laptop
from PC World on 28 Feb 2015

Derek, Ryhill Wakefield

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

good service

Purchased an ink cartridge
from PC World on 28 Feb 2015

Norman, clydebank

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

the staff in the store where very helpfull

Purchased a desktop computer
from PC World on 28 Feb 2015

David, Edinburgh

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

A top quality experience

Purchased on
28 Feb 2015

Katie, Southampton

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

The store in Southampton, is always well staffed and very clean and tidy. I am surprised that I had to order my printer to store and that it was not already stocked. I found the collection very quick and painless.

Purchased a printer
from PC World on 28 Feb 2015

D,

  • Overall:
    Satisfied
  • Delivery:
    No Response
  • Customer Service:
    No Response

Excellent returns service but nobody could help regarding setting up a virtual machine in Windows 8.1

Purchased on
28 Feb 2015

Carl, Carnforth

  • Overall:
    Satisfied
  • Delivery:
    Satisfied
  • Customer Service:
    No Response

Whilst I wouldn't ask them for advice on computers. As a retailer they offer a great service and good prices at times.

Purchased on
28 Feb 2015

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