Social commerce has fundamentally changed the way people receive and share information about products, brands and services. Consumers trust each other far more than they trust individual brands. And now they’re sharing opinions about your products and services far beyond the reach of traditional marketing or advertising.
Reevoo Conversations harnesses the power of social commerce connecting consumers with a growing community of genuine customers so they can ask questions. The buyers quickly receive the answers they need and consumer engagement is also improved.
These consumer conversations can be professionally moderated (but never censored or edited) before being posted to your site and easily shared across the social web.
Key Benefits
Build trust
Providing consumers with rapid, impartial advice and recommendations from real people makes trust in your brand soar.
Increase conversions
When consumers get the information they need from trusted sources, the chances of them purchasing grows dramatically.
Boost traffic
Dynamic Q&A is a rich source of fresh, keyword-laden, user-generated content that significantly improves search engine rankings and traffic.
Support customer service
Our proactive consumer-to-consumer model provides a cost-effective, round-the-clock addition to your customer services and also boosts consumer engagement with your brand.
Optional product extensions
Reevoo Traffic
Use keyword-rich, unique, user-generated content to boost natural traffic to your product and service pages.
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Reevoo Social Reach
Increase the impact of your consumer conversations through seamless integration with Facebook and other social networks.
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Reevoo Brand Response
Join the consumer conversations about your brand to share information, halt misinformation, and provide them with the information they need to convert.
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Reevoo Mobile
Integrate trusted consumer conversations into your mobile and multi-channel strategy to boost conversions, build loyalty and grow market share.
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Reevoo Recommendations
Offer consumers highly targeted product recommendations and availability alerts that increase order values and conversion rates.
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Optional service modules
The Reevoo network
Populate your pages with additional consumer conversations from our network of leading publishers and brands, and spread conversations about your brand throughout the network.
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Fully managed service
Our best-in-class techniques maximise the impact of your social commerce solutions and our fully managed service guarantees industry-leading results.
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Customisation
Our flexible customer conversation solutions can be customised so they’re aligned with your brand’s look and feel, creating bespoke features to differentiate you, and generating custom-built reports to meet your requirements.
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Integration
Our range of APIs and SDKs enable ‘plug and play’ integration of your consumer comments into existing systems, using review integration to extend their reach and impact.
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