Samsung Chromebook Series 5 XE500C21 reviews: 12.1" Laptop computer

57 customer reviews

+ This laptop scores very high on battery life. - It has no outstanding negative points.

£1686 at 1 retailer out of 376 retailers checked

8.1 out of 10 based on 57 reviews.
Samsung Chromebook Series 5 XE500C21 with Intel Atom N570 1.66 GHz 2 Core Processor, 2GB of Memory and 16GB Storage on Chrome OS. 8.5 hours of battery See full product description
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Some customer reviews of Samsung Chromebook Series 5 XE500C21

Most helpful reviews

Jeffrey, swansea General home user

Score 8.0/10
Good points:
quick start up
Bad points:
Reviewer left no comment
Battery life 7.0
Design 8.0
Size and weight 10.0
Performance 9.0
Value for money 8.0
Overall rating 8.0
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Confirmed purchase: 31 Jan 2013

Samantha, Braunton General home user

Score 7.0/10
Good points:
Great if you just want to use the internet. Good battery life, and looks nice. Quick to get online.
Bad points:
You cannot download anything onto this computer, everything has to be done via google. You can do documents on there via google but you cannot download itunes onto it or any other programme. Suppose its great if you want a computer that will not get clogged up with stuff. We haven't managed to be able to put our photos on unless we go via a website. My daughter has struggled to get games on there she regularly plays. And the app store doesn't always lead you to right thing. Took a while to get used to but slowly getting there. I wish I has spent my £300.00 on a better laptop with all things we needed, I feel that it is not very good value for money, and think it is very similar to just having a tablet with limited abilities. I didn't realise it was only really use for online,No good if your daughter needs to download her homework! Don't buy if you have limited internet access otherwise your stuck! Ah well, we brought it but I wouldn't recommend it to anyone. Buy a proper laptop!
Battery life 10.0
Design 10.0
Size and weight 10.0
Performance 7.0
Value for money 6.0
Overall rating 7.0
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12 of 18 people found this review helpful

Confirmed purchase: 28 Aug 2012

Alan, aberdeen Music, gaming or video fan

Score 4.0/10
Good points:
design , size ,
Bad points:
a google chromebook that won,t support google earth i tunes and numerous other applications wish i had bought a windows based product!!!!!!!!!
Battery life 7.0
Design 10.0
Size and weight 10.0
Performance 3.0
Value for money 4.0
Overall rating 4.0
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1 of 3 people found this review helpful

Confirmed purchase: 25 Dec 2012

tracey, langar Business user

Score 5.0/10
Good points:
size and fast switch on
Bad points:
spreadsheets are awful cant use them they don't scroll properly they don't copy and paste easily we only use spreadsheets and the internet it is good for the internet tho.
Battery life 8.0
Design 10.0
Size and weight 10.0
Performance 1.0
Value for money 3.0
Overall rating 5.0
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3 of 7 people found this review helpful

Confirmed purchase: 23 Sep 2012

Howard, Stroud Business user

Score 8.0/10
Good points:
Size
Instant On
Chrome Operating System
Battery life
Bad points:
Reviewer left no comment
Battery life 8.0
Design 8.0
Size and weight 8.0
Performance 9.0
Value for money 6.0
Overall rating 8.0
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3 of 3 people found this review helpful

Confirmed purchase: 21 Sep 2012

Venky, Slough General home user

Score 4.0/10
Good points:
Long battery life
Keyboard (Compared to touch tablets, which are much better at browsing internet though)
Hardware is good, software completely lets it DOWN, even with the latest update in Nov 2012.
Bad points:
You cant use it for much, so you will have a lot of battery life to use it for!
Absolutely useless for anything other than web browsing, which is much better done on touch tablets that are quite cheap these days!
Software is absolutely appalling, its as though as bunch of idle unpaid programmers at Google might have built it and are now user testing on actual customers like me!
I know the concept & limitations of chromebooks! but believe me, its still a very raw product!
Battery life 7.0
Design 7.0
Size and weight 6.0
Performance 2.0
Value for money 2.0
Overall rating 4.0
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Confirmed purchase: 19 Oct 2012

Anthony, Guildford General home user

Score 10.0/10
Good points:
Well all points are good! I have used my Toshiba Satellite PRO pretty much solely online so getting rid of Windows, Mcafee and all the interminable updates and essential weekly checks on security and defragging - as well as the 15 minutes average logon time is just heaven. I can see no drawbacks, The Scratchpad provides the basic word processing i need. It is even good compared to the new Series 3. All ARM chips do is eliminate the fan - which is very quiet on the Series 5 and the small heat output allows it to be used as a proper laptop. Why doesn't everyone have one - I'll be out buying Samsung and Google shares straight away.
Bad points:
None I can find - the worst things were the professional reviews I read before purchase. They were absolute rubbish - this machine is the future!
Battery life 10.0
Design 10.0
Size and weight 10.0
Performance 10.0
Value for money 10.0
Overall rating 10.0
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5 of 5 people found this review helpful

Confirmed purchase: 18 Oct 2012

Product Features

Screen size (Inches) 12.1
Screen Resolution (pixels) 1280 x 720 (WXGA)
Operating system Chrome OS
RAM (Gigabytes) 2
Hard disk capacity (Gigabytes) 16
Number of cores 2
Processor brand Intel
Processor series Atom
Processor number N570
Processor speed (Gigahertz) 1.66
Number of USB ports 2
Connections Wireless
Battery life (Hours) 8.5
Weight (kg) 1.5
Graphics card brand Intel
Graphics card model number NM10
Type of hard drive Flash Hard Drive
Chipset brand Intel
Chipset series HM65
Remote control No
Aspect ratio 16:10
Depth in cm 21.67
Release date 2012-06-12

Also known as: Samsung Chromebook XE500C21

Laptop Buyers Guide  

Manufacturer's Description

Experience Google Chrome on a machine built for the internet. Surf the web, create documents, and stream music and video – everything – with the Series 5.


Product Retailer Price Total price Buy now
Samsung Series 5 Wi-Fi Chromebook (Titan Silver)
Samsung Series 5 Wi-Fi Chromebook (Titan Silver)

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  • £1686 at 1 retailer out of 376 retailers checked

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